Apsley Campus Westside (Adult Social Services)
Brindley Way, Hemel Hempstead, Hertfordshire HP3 9BF
01442 453 739
Guide Last Updated: 15/04/2016
Services / facilities within the building include Adult Social Services.
Services / facilities within the grounds include Children's Social Services.
Related link Apsley Campus Westside (Children's Social Services).
Monday 08:30 - 17:30.
Tuesday 08:30 - 17:30.
Wednesday 08:30 - 17:30.
Thursday 08:30 - 17:30.
Friday 08:30 - 17:30.
The venue does have its own car park.
Parking is free for all users.
The car park is located to the rear of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is/are 9 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 480cm x 600cm (15ft 9in x 19ft 8in).
The nearest designated bay is 20m (21yd 2ft) from the main entrance.
The furthest designated bay is 65m (71yd 3in) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is / are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb between the car park and the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
This information is for the entrance located at the front of the building.
There is not level access into the venue.
The intercom is in a suitable position to allow wheelchair users to gain access.
The main door(s) open automatically (away from you).
The doors are single width.
The door opening is 90cm (2ft 11in) wide.
There is a ramp or slope to access this service.
The ramp or slope is located to the right as you face the entrance.
The ramp or slope is easy.
There is a / are step(s) to access this area / service.
The step(s) is/are located in front of the entrance.
There is / are 1 step(s) to the area / service.
There is not tactile paving at the top and bottom of the steps.
The step(s) is / are not clearly marked.
The step(s) is / are shallow.
The steps do not have handrails.
The ramp or slope does bypass the step(s).
The desk is 3m (3yd 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height (77cm - 109cm).
The desk has a low (76cm or lower) section.
The lighting levels are medium.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use the system.
There is level access to the service.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are medium.
The following information is for the cafe.
The cafe is located just beyond reception.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 13m (14yd 8in) from the main entrance.
The standard height for tables is 70cm.
There is ample room for a wheelchair user to manoeuvre.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are hand held and wall.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
There are accessible toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
This accessible toilet is 18m (19yd 2ft) from the main entrance.
The accessible toilet is located to the right as you enter.
There is level access to this accessible toilet.
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 90cm (2ft 11in).
The door weight is light.
The dimensions of the accessible toilet are 170cm x 260cm (5ft 7in x 8ft 6in).
There is sufficient turning space in the cubicle for a wheelchair user.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 110cm (3ft 7in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is an emergency alarm in the cubicle.
The emergency alarm is fully functional.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the accessible toilet.
There are mirrors.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 7in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm (3ft 3in).
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm (3ft 3in).
The height of the towel dispenser is 110cm (3ft 7in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm (3ft 3in).
The height of the toilet roll holder is 110cm (3ft 7in).
There is a wash basin.
The wash basin cannot be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).
The contrast between the external door and wall is good.
The contrast between the internal door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
The lighting levels are medium.
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
A bowl of water can be provided for an assistance dog.
A member of staff trained in BSL skills is not normally on duty.
This service can be requested.
Home visits / services are not available.