You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a community centre with a main hall, a wellbeing suite, a kitchen, private offices and Owton Manor Community Library.
• Related link Owton Manor Community Library.
• Https://www.disabledgo.com/access-guide/hartlepool-borough-council/owton-manor-community-library

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Seaton Carew.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the right of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 365cm x 490cm (11ft 12in x 16ft 1in).
  • The nearest Blue Badge bay is 14m (15yd 11in) from the Community Centre and Library entrance.
  • The furthest Blue Badge bay is 17m (18yd 1ft) from the Community Centre and Library entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Community Centre and Library Entrance). Skip to the next section.

Outside Access (Community Centre and Library Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
• Ramp/Slope View
  • The ramp/slope is located to the left as you face the entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception (Community Centre). Skip to the next section.

Reception (Community Centre)

• The desk/counter is 2m (2yd 7in) from the Community Centre and Library entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 23/08/2023.
• The hearing assistance system was working at the time of testing.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 23/08/2023.
• The hearing assistance system was working at the time of testing.
• This venue does play background music.
• Music is played in the main hall during some events and activities.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • The hearing assistance loop is available from the Community Centre reception desk.

You are on Level Change (Entrance Right Hand Corridor). Skip to the next section.

Level Change (Entrance Right Hand Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the main corridor, to the right of the community centre reception desk.
• The ramp/slope gradient is slight.

You are on Entrance (Library). Skip to the next section.

Entrance (Library)

• This information is for the entrance located to the left as you enter the building.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There are no doors at this entrance.
  • The width of the door opening is 223cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

You are on Library (Library and Community Hub). Skip to the next section.

Library (Library and Community Hub)

• This library does have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Accessible software includes Zoomtext.
• Equipment available for people with a visual impairment includes Magnifying Software.

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• Comments View
  • There is a community hub within the library.
  • There are tables and chairs.
  • The lowest tables are 48cm high, to the top.
  • The highest tables are 71cm high, to the underside.
  • Most chairs have armrests.

You are on Entrance (Wellbeing Suite). Skip to the next section.

Entrance (Wellbeing Suite)

• This information is for the entrance located ahead as you enter, just to the right of the community centre reception desk.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.

You are on Wellbeing Suite. Skip to the next section.

Wellbeing Suite

• The wellbeing suite consists of a range of exercise equipment, including a treadmill, a climbing frame, exercise bikes, a small trampoline and a walking aider.
• The floor to the wellbeing centre is vinyl.
• The floor surface is shiny.
• There is ample room for a wheelchair user to manoeuvre.

You are on Entrance (IT Suite). Skip to the next section.

Entrance (IT Suite)

• This information is for the entrance located at the rear left of the building.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm.

You are on IT Suite. Skip to the next section.

IT Suite

• The IT Suite consists of computers, a whiteboard and a TV screen.
• The flooring in the IT Suite is carpet tiles.
• There is adequate room for a wheelchair user to manoeuvre.
• The height of the tables is 70cm to the underside.
• The chairs do not have armrests.
• The height of the computer tables is 71cm.
• The height to the top of the computer screen is 115cm.
• The chairs at the computer tables are height adjustable and do not have armrests.

You are on Entrance (Meeting Room 2). Skip to the next section.

Entrance (Meeting Room 2)

• This information is for the entrance located in the rear corridor on the right.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm.

You are on Meeting Room 2. Skip to the next section.

Meeting Room 2

• Meeting room 2 consists of movable tables, seats without armrests and a whiteboard.
• The floor surface is wooden and is shiny.
• There is ample room for a wheelchair user to manoeuvre.

You are on Meeting Room 2 Kitchen. Skip to the next section.

Meeting Room 2 Kitchen

• There is a kitchen available for hire.
• The kitchen is adjacent to Meeting Room 2.
• The kitchen is at the rear of the building in the rear corridor.
• The kitchen is 19m from the Community Centre and Library entrance.
• There is step free access to the kitchen.
• There is a door leading from the kitchen to meeting room 2.
• The door leaving the kitchen opens towards you (pull).
• The door is heavy.
• The width of the door opening is 87cm.
• There is a serving hatch to cater for Meeting Room 2.
• The height of the serving hatch is 93cm.
• The serving hatch is obstructed by the worktops on the kitchen side.
• The height of the worktops is 92cm.
• There is a built in cooker and hob.
• The height to the top of the controls for the hob is 94cm.
• The height of the highest cooker control is 82cm.
• There is a dishwasher.
• The height of the top control to the dishwasher is 78cm.
• There is a coffee machine.
• The height of the top control for the coffee machine is 136cm.
• There are 2 sinks.
• The sinks have separate hot and cold twist turn taps.
• The height of the sinks is 95cm.
• There is a freestanding microwave.
• The height of the top control of the microwave is 118cm.

You are on Accessible Toilet (Community Centre and Library - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Community Centre and Library - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 17m (18yd 1ft) from the Community Centre and Library entrance.
  • This accessible toilet is located in the far left corridor to the left and rear of the Community Centre reception desk.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 171cm x 270cm (5ft 7in x 8ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 128cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are low to moderate.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 96cm (3ft 2in).

You are on Standard Toilet(s) (Community Centre and Library). Skip to the next section.

Standard Toilet(s) (Community Centre and Library)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the far left corridor to the left and rear of the Community Centre reception desk.
  • The female and male toilets are approximately 16m (17yd 1ft) from the Community Centre and Library entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas surrounding the building.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.