St. George's Shopping Centre

St. Anns Road, Harrow, Middlesex HA1 1HS

020 8424 2828

info@stgeorgesshopping.co.uk

www.stgeorgesshopping.co.uk

Guide Last Updated: 24/05/2017

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Access Guide

  • Escorts around the centre can be provided if the staff are available.

  • Please call 020 8424 2828 to enquire prior to your visit as this cannot be guaranteed.

  • Monday 06:15 - 03:00.

  • Tuesday 06:15 - 03:00.

  • Wednesday 06:15 - 03:00.

  • Thursday 06:15 - 03:00.

  • Friday 06:00 - 03:00.

  • Saturday 07:30 - 03:00.

  • Sunday 07:30 - 03:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Harrow-on-the-Hill.

  • The nearest underground station is West Harrow.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is located above the centre.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 340cm x 490cm (11ft 2in x 16ft 1in).

  • The nearest Blue Badge bay is 8m (8yd 2ft) from the lift.

  • The furthest Blue Badge bay is 32m (34yd 2ft) from the lift.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is concrete.

  • There is not a road to cross between the car park and the entrance.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 200cm (6ft 7in).

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  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) both ways.

  • The door(s) is / are double (with one leaf locked).

  • The door(s) is / are heavy.

  • The width of the door opening is 95cm (3ft 1in).

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located in front of the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

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  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) both ways.

  • The door(s) is / are double (with one leaf locked).

  • The door(s) is / are heavy.

  • The width of the door opening is 95cm (3ft 1in).

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located in front of the entrance.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

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  • This information is for the entrance located on the fourth floor.

  • There is level access into the venue.

  • Level access is via lift.

  • The main door(s) open(s) both ways.

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 165cm (5ft 5in).

  • There is a second set of doors.

  • The door(s) open(s) both ways.

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 165cm (5ft 5in).

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  • There is level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are adjustable.

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  • Route maps are available.

  • Manual wheelchairs are available.

  • Powered wheelchairs are available.

  • Powered scooters are available.

  • Equipment does not have to be booked in advance.

  • There is not a hire charge.

  • Escorts are normally available to assist around town / city.

  • Escorts do not need to be booked in advance.

  • Trained escorts are not available for people with a visual impairment.

  • Trained escorts are not available for people with a hearing impairment.

  • Shopmobility is in the car park on level 3C.

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  • The floors which are accessible by stairs are G-1-2-3-4.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are not clearly marked.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located next to the Greenhill Way entrance and as you exit the car park entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4.

  • The lift is approximately 77m (84yd 7in) from the car park entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 160cm x 180cm (5ft 3in x 5ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.

  • This accessible toilet is located on the first floor opposite Fitness First.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 93cm (3ft 1in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 165cm x 235cm (5ft 5in x 7ft 9in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 130cm (4ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 110cm (3ft 7in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilet facilities are available.

  • Lighting levels are bright.

  • The female and male toilet facilities that were surveyed are located on the first floor, to the right as you exit the lift.

  • The female and male toilets are approximately 13m (14yd 8in) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on the first floor.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • Staff are trained to take TypeTalk calls.