St. Anns Shopping Centre

St. Anns Road, Harrow, Middlesex HA1 1AT

02088 612 242

jivi.varsani@stannsshopping.co.uk

www.stannsshopping.co.uk

Guide Last Updated: 22/04/2016

Something changed?

Access Guide

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 19:00.

  • Friday 09:00 - 19:00.

  • Saturday 09:00 - 19:00.

  • Sunday 11:00 - 17:00.

  • The venue is situated within the centre of the town or city.

  • This venue is situated in Harrow.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Harrow-on-the-Hill.

  • The nearest underground station is Harrow-on-the-Hill.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).

  • The nearest designated bay is 2m (2yd 7in) from the car park entrance.

  • The furthest designated bay is 25m (27yd 1ft) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is concrete.

  • There is a dropped kerb between the car park and the venue.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

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  • This information is for the entrance located on the second floor of the venue.

  • There is level access into the venue.

  • Level access is via lift.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 160cm (5ft 3in) wide.

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  • This information is for the entrance located at the front of the venue.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

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  • This information is for the entrance located at the rear of the venue.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 160cm (5ft 3in) wide.

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  • There is not level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located just beyond the main entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 100cm (3ft 3in).

  • There are steps to access this area / service.

  • The steps are located just beyond the main entrance.

  • There is / are 6 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is not a landing.

  • The lighting level is medium.

  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

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  • There is a lift for public use.

  • The lift is located left as you enter the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2-3-4.

  • The lift is 8m (26ft 3in) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 108cm (3ft 7in).

  • The dimensions of the lift are 145cm x 180cm (4ft 9in x 5ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is low.

  • There are two sets of lifts.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is 29m (31yd 2ft) from the main entrance.

  • This accessible toilet is located in the middle of the centre.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from toilet attendant.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 67cm (2ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is fair.

  • The lighting levels are medium.

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  • There is an/are accessible toilet(s) within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is 39m (42yd 1ft) from the lift.

  • This accessible toilet is located on the first floor, at the centre of the venue.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from toilet attendant.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door weight is heavy.

  • The dimensions of the accessible toilet are 145cm x 235cm (4ft 9in x 7ft 9in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 67cm (2ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is fair.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 86cm (2ft 10in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located at the centre of the shopping centre.

  • The female and male toilets are 32m (35yd) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.