West End Parish Centre

Chapel Road, West End, Southampton, Hampshire SO30 3FE

02380 462 371

enquiries@westend-pc.gov.uk

www.westend-pc.gov.uk/West_End_Parish_Centre.aspx

Guide Last Updated: 31/10/2016

Something changed?

Access Guide

  • Services / facilities within the building include West End Library.

  • Please contact the venue for details of opening times.

  • The venue is situated within the centre of the village.

  • This venue is situated in West End.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Hedge End.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 390cm x 450cm (12ft 10in x 14ft 9in).

  • The nearest designated bay is 12m (13yd 4in) from the main entrance.

  • The furthest designated bay is 29m (31yd 2ft) from the library entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the building, to the right.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 90cm (2ft 11in) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are single width.

  • The doors are light.

  • The door opening is 83cm (2ft 9in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located at the front on the building on the left hand side, directly in front of the main entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on the left going up.

  • There are steps to access this area / service.

  • The steps are located to the left of the library entrance.

  • There is / are 2 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on the left going up.

  • The ramp or slope does bypass the steps.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 92cm (3ft) wide.

  • There is a small raised threshold in the doorway.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are single width.

  • The door opening is 87cm (2ft 10in) wide.

  • There is a small raised threshold in the doorway.

  • The desk is 14m (15yd 11in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high.

  • The desk has a lowered section.

  • The lighting levels are bright.

  • There is not a hearing assistance system.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books on tape or disc.

  • There is an ordering service.

  • It takes approximately 1 to 7 days to process an order.

  • The library does have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A large text keyboard and large rollerball mouse is / are available.

  • The following information is for the cafe.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is 3m (3yd 10in) from the cafe entrance.

  • The distance between the floor and the lowest table is 66cm (2ft 2in).

  • The distance between the floor and the highest table is 66cm (2ft 2in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • Menus are hand held and wall.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold snacks.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 5m (5yd 1ft) from the main entrance.

  • The accessible toilet is located in the foyer by the main entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 147cm x 270cm (4ft 10in x 8ft 10in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is tied up and out of reach (higher than 10cm (4") from floor).

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The toilet roll holder is 105cm (3ft 5in) high.

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is poor.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 91cm (2ft 12in).

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 15m (16yd 1ft) from the main entrance.

  • The accessible toilet is located in the main hall, to the right.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 81cm (2ft 8in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 146cm x 190cm (4ft 9in x 6ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 74cm (2ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (4") from floor).

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 120cm (3ft 11in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Standard toilets are available.

  • The female and male toilets are located in the foyer by the main entrance.

  • The female and male toilets are 4m (4yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.