Red House Museum & Gardens

Quay Road, Christchurch, Dorset BH23 1BU

01202 482860

enquiries@hampshireculturaltrust.org.uk

www.hampshireculture.org.uk/red-house-museum-and-gardens

Guide Last Updated: 19/04/2016

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Access Guide

  • Monday Closed.

  • Tuesday 10:00 - 17:00.

  • Wednesday 10:00 - 17:00.

  • Thursday 10:00 - 17:00.

  • Friday 10:00 - 17:00.

  • Saturday 10:00 - 16:00.

  • Sunday Closed.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Christchurch.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is The Priory Car Park.

  • The car park is located off Quay Road to the side of the venue.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are available.

  • Standard marked parking bays are located on Quay Road in front of the venue.

  • There is not a designated drop off point.

  • The on street parking bays have no fixed dimensions.

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  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 129cm (4ft 3in) wide.

  • The doors are push pad operated.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is permanent.

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  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

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  • There is not level access to the service.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

  • The door leading into the museum is 74cm wide.

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  • The floors which are accessible by stairs are G-1.

  • There are 15 steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do not have handrails.

  • There is not a landing.

  • The lighting level is low.

  • The services on the floors which are not accessible are Archaeology Galleries.

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  • Exhibits cannot be audio described.

  • Tactile signage for exhibits is not available.

  • The availability of tactile signage does not depend on exhibition.

  • Touch tours are not available.

  • Video tours are not available.

  • There is not a hearing assistance system.

  • There is not a wheelchair to borrow.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the museum exhibits.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 90cm (2ft 11in).

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the exhibit.

  • The ramp or slope is permanent.

  • There is not a level landing at the top of the ramp.

  • The width of the ramp or slope is 80cm (2ft 7in).

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the garden.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 78cm (2ft 7in).

  • Some of the garden has a cobbled surface which is uneven.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 20m (22yd) from the main entrance.

  • The accessible toilet is located in the outbuilding in the garden.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 84cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 180cm x 188cm (5ft 11in x 6ft 2in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 110cm (3ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the toilets.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 88cm (2ft 11in).

  • There are steps to access this area / service.

  • The steps are located leading up to the toilets.

  • There is / are 1 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are shallow.

  • The steps do not have handrails.

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  • Standard toilets are available.

  • The female and male toilets are located in the outbuilding in the garden.

  • The female and male toilets are 20m (22yd) from the main entrance.

  • Inside the venue, there is not level access to the female and male toilet.

  • Lighting levels are medium.

  • Baby change facilities are not located within the venue.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not normally on duty.