Carroll Centre

Somers Close, Stanmore, Winchester, Hampshire SO22 4EJ

01962 840 022

c.y.c@btconnect.com

www.thecarrollcentre.org/

Guide Last Updated: 26/01/2017

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Access Guide

  • Services / facilities within the building include Stanmore Community Library and Poppins Nursery and After School Care.

  • Services / facilities within the grounds include A childrens play area.

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday Closed.

  • Sunday Closed.

  • The centre is open on the 3rd Saturday of the month in the morning.

  • The venue is situated within the centre of the city.

  • This venue is situated in Winchester.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Winchester.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the side of the venue.

  • The car park type is open air/surface.

  • There is/are 0 designated parking bay(s) within the car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is concrete.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The bell is not in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is / are single.

  • The door(s) is / are light.

  • The width of the door opening is 90cm (2ft 11in).

  • There is a second set of doors.

  • The door(s) open(s) towards you (pull).

  • The door(s) is / are single.

  • The door(s) is / are light.

  • The width of the door opening is 90cm (2ft 11in).

  • There is level access to the service(s).

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 90cm (2ft 11in) wide.

  • There is a small raised threshold in the doorway.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are single width.

  • The door opening is 100cm (3ft 3in) wide.

  • There is a small raised threshold in the doorway.

  • Only one door is held open.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • The ramp does not have handrails.

  • The desk/counter is 2m (2yd 7in) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter does not have a low (76cm or lower) section.

  • The lighting levels are bright.

  • There is not a hearing assistance system.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played in certain areas.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

  • The following information is for the cafe.

  • The cafe is located in the reception area.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • Some chairs have armrests.

  • The nearest table is approximately 8m (8yd 2ft) from the main entrance.

  • The standard height for tables is 74cm.

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is not available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books in audio format.

  • There is an ordering service.

  • The library does not have computers with accessible software.

  • Auxiliary aids are not available for computer users.

  • Books are now ordered online & customers collect from the library. The only books available are children's books.

  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.

  • The accessible toilet is located to the right as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 180cm x 160cm (5ft 11in x 5ft 3in).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

  • Standard toilets are available.

  • The unisex toilets are located on the right after reception.

  • Unisex toilets are 15m (16yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the unisex toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the unisex toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is normally on duty.

  • Staff are trained to BSL level (unknown at time of research).

  • Home visits / services are not available.