Brooks Shopping Centre

The Brooks, Winchester, Hampshire SO23 8QY

01962 849 030

manager@brooks-shopping.co.uk

www.brooks-shopping.co.uk

Guide Last Updated: 24/10/2016

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Access Guide

  • Monday 09:00 - 17:30.

  • Tuesday 09:00 - 17:30.

  • Wednesday 09:00 - 17:30.

  • Thursday 09:00 - 17:30.

  • Friday 09:00 - 17:30.

  • Saturday 09:00 - 17:30.

  • Sunday 10:00 - 16:30.

  • The venue is situated within the centre of the city.

  • This venue is situated in Winchester.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Winchester.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park type is underground.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 6 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 320cm x 450cm (10ft 6in x 14ft 9in).

  • The nearest designated bay is 10m (32ft 10in) from the car park entrance.

  • The furthest designated bay is 18m (20yd) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is concrete.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 190.

  • There is not a designated drop off point.

  • There are 3 Blue Badge bays on the upper parking level and 3 more on the lower parking level.

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  • This information is for the entrance located in the car park.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 130cm (4ft 3in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

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  • This information is for the entrance located on Middle Brook Street.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 90cm (2ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

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  • This information is for the entrance located on Upper Brook Steet.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 187cm (6ft 2in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • The floors which are accessible by stairs are LP-UP-LS-US.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located in the middle of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LP-UP-LS-US.

  • The lift is 5m (16ft 5in) from car park entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 98cm (3ft 3in).

  • The dimensions of the lift are 136cm x 150cm (4ft 6in x 4ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • There is a lift for public use.

  • The lift is located ahead as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LP-UP-G-LS-US-1.

  • The lift is 3m (3yd 10in) from the middle brook street entrance.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 104cm x 128cm (3ft 5in x 4ft 2in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

  • This lift is 10m from the Blue Badge parking on both the lower and upper parking levels.

  • There is a set of stairs next to the lift that covers all floors.

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  • Route maps are available.

  • Manual wheelchairs are available.

  • Powered wheelchairs are available.

  • Powered scooters are available.

  • Equipment does have to be booked in advance.

  • There is a hire charge.

  • Escorts are not normally available to assist around town / city.

  • Trained escorts are not available for people with a visual impairment.

  • Trained escorts are not available for people with a hearing impairment.

  • Shopmobility is located on the upper parking level.

  • Monday 09:00 - 16:30.

  • Tuesday 09:00 - 16:30.

  • Wednesday 09:00 - 16:30.

  • Thursday 09:00 - 16:30.

  • Friday 09:00 - 16:30.

  • Saturday Closed.

  • Sunday Closed.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 15m (16yd 1ft) from the lift.

  • This accessible toilet is located on the upper parking level.

  • There is level access to this accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from Centre Management.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 96cm (3ft 2in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 95cm (3ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There is a buzzer button next to the toilet which can be pressed assistance and the RADAR Key.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the upper parking level.

  • The female and male toilets are approximately 15m (16yd 1ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • This is by lift.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located next to the accessible toilet.

  • The height of the baby change table once extended is 92cm (3ft).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not normally on duty.