Aldershot Library

109 High Street, Aldershot, Hampshire GU11 1DQ

0300 555 1387

aldershot.library@hants.gov.uk

www.hants.gov.uk/library

Guide Last Updated: 29/08/2014

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Access Guide

  • Services / facilities within the building include a Learning Centre, 3 Training Rooms and the Military Library.

  • Monday 09:00 - 19:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 19:00.

  • Friday 09:00 - 17:00.

  • Saturday 09:00 - 17:00.

  • Sunday Closed.

  • The venue is situated within the centre of the town.

  • This venue is situated in Aldershot.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Aldershot.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is The Galleries Car Park.

  • The car park is located on the High Street in front of the venue.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 200cm x 400cm (6ft 7in x 13ft 1in).

  • On street Blue Badge parking is located on the High Street in front of the venue.

  • Clearly signed and / or standard marked parking bays are available.

  • Standard marked parking bays are located on the High Street in front of the venue.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the venue on the High Street.

  • There is level access into the venue.

  • The intercom is in a suitable position to allow wheelchair users to gain access.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 122cm (4ft 0in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 159cm (5ft 3in) wide.

  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • There are fixed hearing assistance systems in the two training rooms.

  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

  • There is a lift for public use.

  • The lift is located on the left along the library.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 18m (20yd) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 98cm (3ft 3in).

  • The dimensions of the lift are 100cm x 146cm (3ft 3in x 4ft 9in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • This library does not have a regular supply of books in Braille.

  • This library does have a regular supply of books in large print.

  • This library does have a regular supply of books on tape or disc.

  • There is an ordering service.

  • It takes approximately 1-14 days to process an order.

  • The library does have computers with accessible software.

  • Auxiliary aids are available for computer users.

  • A large text keyboard, large rollerball mouse and height adjustable table is / are available.

  • Other computer auxiliary aids include Supernova.

  • Equipment available for people with a visual impairment includes magnifying machine.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is located on the first floor.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 84cm (2ft 9in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 200cm x 290cm (6ft 7in x 9ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 126cm (4ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are not mirrors in the accessible toilet.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 125cm (4ft 1in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The sink is 75cm (2ft 6in) high.

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is poor.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the adapted toilet.

  • The height of the baby change table once extended is 91cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • This is by lift.

  • Standard toilets are available.

  • The unisex toilets are located on the first floor.

  • Unisex toilets are 28m (31yd) from the lift.

  • Inside the venue, there is level access to the unisex toilet.

  • This is by lift.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are Text Relay aware.

  • Home visits / services are available.