Shopping City Runcorn

Runcorn Shopping Centre, Runcorn, Cheshire WA7 2EU

01928 716 363

www.shopping-city.co.uk

Guide Last Updated: 11/10/2017

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Access Guide

  • Services / facilities within the grounds include Halton Lea North Bus Station, Halton Lea South Bus Station, Halton Lea One Stop Shop, Halton Lea Library.

  • Related link Halton Lea North Bus Station.

  • Related link Halton Lea One Stop Shop.

  • Related link Halton Lea Library.

  • Please add Halton Lea South Bus Station as a link.

  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 10:30 - 17:00.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Runcorn.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is located to the side of the shopping centre.

  • The car park type is multi storey.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 400cm x 400cm (13ft 1in x 13ft 1in).

  • The nearest designated bay is 3m (3yd 10in) from the entrance D.

  • The furthest designated bay is 20m (21yd 2ft) from the entrance D.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located on level D.

  • There is level access into the venue.

  • There are no doors at this entrance.

  • The door opening is 200cm (6ft 7in) wide.

  • There is a second set of doors.

  • The door(s) open automatically.

  • The doors are double width.

  • The door opening is 210cm (6ft 11in) wide.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music/noise.

  • Music/noise is played throughout the shopping centre.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The automatic doors are push pad activated.

  • The doors are single width.

  • The door opening is 112cm (3ft 8in) wide.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music/noise.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • Route maps are available.

  • Manual wheelchairs are available.

  • Powered wheelchairs are available.

  • Powered scooters are available.

  • Equipment does not have to be booked in advance.

  • There is a hire charge.

  • Escorts are normally available to assist around town / city.

  • Escorts do not need to be booked in advance.

  • Trained escorts are not available for people with a visual impairment.

  • Trained escorts are not available for people with a hearing impairment.

  • The floors which are accessible by stairs are LG -G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

  • The stairs are staff only.

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  • There is a lift for public use.

  • The lift is located in the market square area.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG - G-1- 2 -3.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 89cm (2ft 11in).

  • The dimensions of the lift are 120cm x 125cm (3ft 11in x 4ft 1in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does not have tactile markings.

  • The lighting level in the lift is medium.

  • Level 3 is staff only.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is located just off the market square.

  • There is level access to this accessible toilet.

  • This is not a unisex toilet.

  • Located within the female toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 74cm (2ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 116cm (3ft 10in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There ia an identical accessible toilet within the male standard toilets next door.

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  • Standard toilets are available.

  • The female and male toilets are located just of the market square.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the standard toilets.

  • The height of the baby change table once extended is 80cm (2ft 7in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service cannot be requested.

  • Home visits / services are not available.