Toms@Riverside
St Thomas' Hospital, Westminster Bridge Road, London SE1 7EH
020 7188 7188
www.guysandstthomas.nhs.uk/Home.aspx
Guide Last Updated: 11/05/2017
Access Guide
St Thomas' Hospital car park is located on Lambeth Palace Road, London.
St Thomas' Hospital is located in the Congestion Charging Zone and parking is very limited. Please use public transport whenever possible.
12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road 77, 507, N44 - stop at Lambeth Palace Road 3, 344, C10, N3 - stop at Lambeth Road (15 minutes' walk) 76, 341, 381, RV1 - stop at York Road The Shell building development on York Road, due for completion in 2019, means visitors to St Thomas’ are being directed to the end of York Road. For St Thomas’ main entrance, turn right after using the pedestrian crossing at the end of York Road and the hospital is directly ahead. N44, N155, N159, N381 - Night buses stop at Westminster Bridge Road.
Waterloo and Waterloo East are the nearest railway stations and are a 10-15 minute walk away. Victoria and Charing Cross are 20–30 minute walk away.
Westminster - District, Circle and Jubilee lines (10 minute walk) Waterloo - Bakerloo, Jubilee and Northern lines (15 minute walk).
For information about getting to Guys Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information about getting to St Thomas' Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Bus services please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Underground services please see the link below.
To view the web page described above click here (opens in new tab).
There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
The email address for the Patient Advice and Liaison Service (PALS) is pals@gstt.nhs.uk.
There are volunteers available for help and assistance at the hospital.
Volunteers can be found at information points around the hospital.
Volunteers do receive disability awareness / equality training.
Hospital staff do receive disability awareness / equality training.
Hospital staff and volunteers receive deaf awareness training.
There is an assistance dog toilet or toileting area on the hospital site.
The assistance dog toilet or toileting area is located outside the main entrance.
Water bowls for assistance dogs are available.
BSL interpreters can be provided on request.
Language interpreters can be provided on request.
Mobility aids are available to help patients move around and include; wheelchairs.
If you require any additional information or assistance, please speak to a member of staff.
The hospital does have a dedicated car park.
The car park is located at the front of the hospital.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does have a barrier control system.
Controls at the barrier are within the range of 100cm to 110cm.
The car park surface is tarmac.
There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
The Blue Badge bay(s) markings are faded.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 422cm x 547cm (13ft 10in x 17ft 11in).
The dimensions of other designated Blue Badge parking bay(s) vary in size.
Parking spaces for Blue Badge holders do need to be booked in advance.
There is a designated drop-off point.
The drop-off point is located outside Gassiot House Outpatient Centre.
There is not a dropped kerb from the drop-off point.
There are parking charges for the hospital car park.
Payment signs are provided.
Payment signs are located at the payment machines in the car park.
Payment signs do not make it clear if parking charges apply to Blue Badge holders.
Parking is not free for Blue Badge holders.
Payment machines are located outside both North and Lambeth Wing Lower Ground floor entrances.
There is a payment machine at a convenient height for wheelchair users.
There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
To see the hospital parking charges please click here (opens new tab).
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The hospital entrance is clearly visible from the car park.
The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the North Wing Lower Ground entrance.
Parking at Guy's and St Thomas' hospitals and the community services is very limited.
Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
Charging exceptions
If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
Toms@Riverside is/are located on the ground floor in the main hospital foyer.
Access to Toms@Riverside is via the main hospital entrance.
On entering the main hospital entrance, proceed past reception and turn right. Continue past the shops located on the right and Toms@Riverside is located directly ahead.
There is step free access to Toms@Riverside.
Toms@Riverside is approximately 43m from the main hospital entrance.
Wayfinding signage is provided.
Dementia friendly signage is not provided.
There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
This information is for the entrance located at the front of the hospital.
The entrance area/door is clearly signed.
There is step free access at this entrance.
There is a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 150cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.
There is a second set of doors.
The door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 149cm.
Monday 08:30 - 15:00.
Tuesday 08:30 - 15:00.
Wednesday 08:30 - 15:00.
Thursday 08:30 - 15:00.
Friday 08:30 - 15:00.
Saturday Closed.
Sunday Closed.
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
Some tables are permanently fixed.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 45m (49yd 8in) from the main hospital entrance.
The standard height for tables is 71cm.
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is not available.
Drinking straws are available.
There is ample room for a wheelchair user to manoeuvre.
Menus are wall only.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks and drinks.
There are not accessible toilet facilities within this venue.
Standard toilet facilities are not available.
To view other DisabledGo access guides that are related to this one please use the links below.
St Thomas' Hospital Main Entrance link (new tab) - click here.