Outpatient Pharmacy - Guy's Hospital
Guy's Hospital, Great Maze Pond, London SE1 9RT
020 7188 0033
Guide Last Updated: 22/09/2017
Access Guide
The main entrance to Guy's Hospital is located off Great Maze Pond. Please use the postcode SE1 9RT. Guy's Hospital is located in the Congestion Charge zone.
Parking is very limited for Guy's Hospital. Please use public transport whenever possible. Parking in Guy's car park is only available for disabled patients on Monday - Friday between the hours of 8:30 and 16:40.
Please allow plenty of time to get from the bus stop to the hospital, as the hospital is not signposted from the bus stop locations. The following buses stop at London Bridge, London Bridge Station or near Guy's Hospital: 17, 21, 35, 40, 43, 47, 48, 133, 141, 149, 343, 381, 521, 701, RV1, C10. Night buses stop at or near London Bridge: N21, N35, N47, N133, N343 and N381.
London Bridge is the nearest railway station and is five minutes walk away.
The nearest underground stations are: London Bridge - Northern and Jubilee lines (five minutes walk away). Monument - District and Circle lines (15 minutes walk away).
Transport for London Website.
To view the web page described above click here (opens in new tab).
There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located on the ground floor in the main foyer.
The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
The email address for the Patient Advice and Liaison Service (PALS) is pals@gstt.nhs.uk.
There are volunteers available for help and assistance at the hospital.
Volunteers can be found around the hospital at information points.
Volunteers do receive disability awareness / equality training.
Hospital staff do receive disability awareness / equality training.
Hospital staff and volunteers receive deaf awareness training.
There is not an assistance dog toilet or toileting area on the hospital site.
Water bowls for assistance dogs are available.
BSL interpreters can be provided on request.
Language interpreters can be provided on request.
Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks and crutches.
To obtain mobility aids please contact the main reception.
If you require any additional information or assistance, please speak to a member of staff.
The hospital does have a dedicated car park.
The car park is located outside the main entrance.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does not have a barrier control system.
The car park surface is tarmac.
There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
The Blue Badge bay(s) is/are clearly marked.
There is/are 15 designated Blue Badge parking bay(s) within the hospital car park.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 367cm x 756cm (12ft x 24ft 10in).
The dimensions of other designated Blue Badge parking bay(s) vary in size.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There is a designated drop-off point.
The drop-off point is located to the right of the main entrance.
There is a dropped kerb from the drop-off point.
The dropped kerb does not have tactile paving.
There are not parking charges for the hospital car park.
Payment signs are not provided.
Payment signs are not clearly presented.
Parking is free for Blue Badge holders.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The hospital entrance is clearly visible from the car park.
The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the accessible entrance.
Parking at Guy's and St Thomas' hospitals and the community services is very limited.
Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
Charging exceptions
If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
Parking at Guy's
Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.
This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.
There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.
Monday 09:00 - 17:30.
Tuesday 09:00 - 17:30.
Wednesday 09:00 - 17:30.
Thursday 09:00 - 17:30.
Friday 09:00 - 17:30.
Saturday 09:00 - 17:00.
Sunday 09:00 - 17:00.
This information is for the entrance located at the side of the building.
The entrance area/door is clearly signed.
There is ramped/sloped access at this entrance.
The main door(s) open(s) automatically.
The door(s) is/are single width.
The width of the door opening is 135cm.
The ramp/slope is located leading from the street to the entrance.
The ramp/slope gradient is steep.
The ramp/slope is permanent.
There is a level landing at the top of the ramp/slope.
There is a/are handrail(s) at the ramp.
The handrail(s) is/are on the left going up.
The Outpatients Pharmacy counter is located ahead on entering.
The counter is approximately 14m (15yd 11in) from the Pharmacy entrance.
The counter is clearly visible from the entrance.
There is step free access to the counter.
The lighting levels at the counter are medium.
The height of the counter is low (76cm or lower).
There is sufficient space to write or sign documents on the counter.
There is a clear knee recess beneath the low section of the counter.
The counter is staffed.
There is a hearing assistance system.
The type of system is a portable loop.
The hearing assistance system is signed.
Staff are trained to use the system.
There is level access once inside.
There is a hearing assistance system.
Staff are trained to use the system.
This venue does not play background music.
Wayfinding signage is available.
The type of flooring in walkways and corridors is vinyl/laminate.
There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
The lighting levels are bright.
There is a waiting room / area.
The waiting room / area is approximately 16m from the Pharmacy entrance.
There is level access into the waiting room / area.
There is not a/are not door(s) into the waiting room / area.
The type of flooring is vinyl/laminate.
There is a space for a wheelchair user to wait within the seating area.
No chairs are permanently fixed.
Some chairs with armrests are available.
Announcements are in person.
The waiting room / area does not have background music playing.
There is not a flashing fire alarm beacon within the waiting room / area.
There is a television.
Subtitles are not available.
Vending machines are not available.
A water dispenser is not available.
There is not a play area or toys/books for a child to play with.
There is not space for an assistance dog to rest within the seating area.
Lighting levels are medium.
There are not accessible toilet facilities within this venue.
Standard toilet facilities are not available.
To view other DisabledGo access guides that are related to this one please use the links below.