Intensive Care Unit 2 (ICU 2)
St Thomas' Hospital, Westminster Bridge Road, London SE1 7EH
020 7188 2270/2280/2281
www.guysandstthomas.nhs.uk/Home.aspx
Guide Last Updated: 22/06/2017
Access Guide
St Thomas' Hospital car park is located on Lambeth Palace Road, London.
St Thomas' Hospital is located in the Congestion Charging Zone and parking is very limited. Please use public transport whenever possible.
12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road 77, 507, N44 - stop at Lambeth Palace Road 3, 344, C10, N3 - stop at Lambeth Road (15 minutes' walk) 76, 341, 381, RV1 - stop at York Road The Shell building development on York Road, due for completion in 2019, means visitors to St Thomas’ are being directed to the end of York Road. For St Thomas’ main entrance, turn right after using the pedestrian crossing at the end of York Road and the hospital is directly ahead. N44, N155, N159, N381 - Night buses stop at Westminster Bridge Road.
Waterloo and Waterloo East are the nearest railway stations and are a 10-15 minute walk away. Victoria and Charing Cross are 20–30 minute walk away.
Westminster - District, Circle and Jubilee lines (10 minute walk) Waterloo - Bakerloo, Jubilee and Northern lines (15 minute walk).
For information about getting to Guys Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information about getting to St Thomas' Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Bus services please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Underground services please see the link below.
To view the web page described above click here (opens in new tab).
There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
The email address for the Patient Advice and Liaison Service (PALS) is pals@gstt.nhs.uk.
There are volunteers available for help and assistance at the hospital.
Volunteers can be found at information points around the hospital.
Volunteers do receive disability awareness / equality training.
Hospital staff do receive disability awareness / equality training.
Hospital staff and volunteers receive deaf awareness training.
There is an assistance dog toilet or toileting area on the hospital site.
The assistance dog toilet or toileting area is located outside the main entrance.
Water bowls for assistance dogs are available.
BSL interpreters can be provided on request.
Language interpreters can be provided on request.
Mobility aids are available to help patients move around and include; wheelchairs.
If you require any additional information or assistance, please speak to a member of staff.
The hospital does have a dedicated car park.
The car park is located at the front of the hospital.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does have a barrier control system.
Controls at the barrier are within the range of 100cm to 110cm.
The car park surface is tarmac.
There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
The Blue Badge bay(s) markings are faded.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 422cm x 547cm (13ft 10in x 17ft 11in).
The dimensions of other designated Blue Badge parking bay(s) vary in size.
Parking spaces for Blue Badge holders do need to be booked in advance.
There is a designated drop-off point.
The drop-off point is located outside Gassiot House Outpatient Centre.
There is not a dropped kerb from the drop-off point.
There are parking charges for the hospital car park.
Payment signs are provided.
Payment signs are located at the payment machines in the car park.
Payment signs do not make it clear if parking charges apply to Blue Badge holders.
Parking is not free for Blue Badge holders.
Payment machines are located outside both North and Lambeth Wing Lower Ground floor entrances.
There is a payment machine at a convenient height for wheelchair users.
There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
To see the hospital parking charges please click here (opens new tab).
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The hospital entrance is clearly visible from the car park.
The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the North Wing Lower Ground entrance.
Parking at Guy's and St Thomas' hospitals and the community services is very limited.
Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
Charging exceptions
If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
The Intensive Care Unit 2 (ICU 2) is/are located on the second floor of the East Wing.
Access to the Intensive Care Unit 2 (ICU 2) is via the main hospital entrance.
On entering the main hospital entrance, proceed past reception and turn right. Continue past the shops located on the right and turn left into the North Wing. Proceed past the North Wing lifts into the South Wing and upon reaching the central hall turn left into the East Wing. Proceed to the East Wing lifts and take the lifts to the second floor, on exiting the Intensive Care Unit 2 (ICU 2) is located to the left.
There is step free access, via lift, to Intensive Care Unit 2 (ICU 2).
Intensive Care Unit 2 (ICU 2) is approximately 3m from the East Wing lifts.
There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
Wayfinding signage is provided.
Dementia friendly signage is not provided.
There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
This information is for the entrance located at the front of the hospital.
The entrance area/door is clearly signed.
There is step free access at this entrance.
There is a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 150cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.
There is a second set of doors.
The door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 149cm.
The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.
The stairs are located within the East Wing.
The stairs are approximately 226m from the main hospital entrance.
There are 15+ steps between floors.
The steps are clearly marked.
The steps are deep (18cm+).
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
The lighting levels are medium.
The lift is located within the East Wing.
The lift is approximately 224m (244yd 2ft) from the main hospital entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.
Staff do not need to be notified for use of the lift.
The clear door width is 138cm (4ft 6in).
The dimensions of the lift are 144cm x 265cm (4ft 9in x 8ft 8in).
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is medium.
This ward is open 24 hours.
These visiting times are at the discretion of the nurse in charge.
This is a/an intensive care ward.
There is/are 2 bay(s) available.
There is/are 1 side room(s) available.
There is/are 15 bed(s) on this ward in total.
There is a/are door(s) leading into the ward.
The door(s) open(s) automatically (away from you).
The door(s) is/are double width.
The width of the door opening is 148cm (4ft 10in).
There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
The hand sanitiser is not in a suitable position for wheelchair users.
There is level access throughout the ward.
There is clear signage on the ward.
The type of flooring is vinyl/laminate.
There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
The lighting levels are medium.
The height of the ward reception desk is 121cm.
There is not a lowered section.
There is a hearing assistance system available at the desk.
There is a relatives' room for the ward.
The width of the door opening into the relatives' room is over 75cm.
There is a clear turning space in the relatives' room.
There is a/are chair(s) with armrests available within the relatives' room.
A hearing assistance system is available on the ward.
The ward does not play background music.
There is a chair with armrests on both sides.
A mobile hoist is available on the ward.
There are not accessible washroom facilities for patients on the ward.
There are not accessible toilet facilities for patients on the ward.
There are no accessible toilet facilities on the ward for visitors.
Accessible toilet facilities for visitors are located in the main hospital foyer.
There are standard toilet facilities on the ward for visitors.
A chair is available on request for the Relatives Room.
The washroom surveyed has a shower.
There is/are 1 washroom(s) of this type in the ward.
There is step free access to the washroom surveyed once inside the ward.
This is a shared washroom.
There is no additional signage on or near the washroom door.
The washroom door(s) open(s) inwards.
The door(s) is/are locked by a twist lock.
The door(s) is/are heavy to open.
The width of the door opening is 74cm (2ft 5in).
There is not a wheel in shower.
The shower head is height adjustable.
The shower control type is twist/turn.
There is no seat for the shower.
There are not wall-mounted grab rails available.
The shower cubicle is accessed via a deep step.
The colour contrast between the external washroom door and wall is good.
The colour contrast between the internal washroom door and wall is good.
The colour contrast between the washroom floor and walls is fair.
Lighting levels are low.
Standard toilet facilities are available.
The shared toilets that were surveyed are located to the right on entering Intensive Care Unit 2 (ICU 2).
The shared toilet(s) is/are approximately 5m (5yd 1ft) from the Intensive Care Unit 2 (ICU 2) entrance.
Inside the venue, there is level access to the shared toilet(s).
An ambulant toilet with wall mounted grab rails is not available.
Lighting levels are medium.
To view other DisabledGo access guides that are related to this one please use the links below.
St Thomas' Hospital Main Entrance link (new tab) - click here.