Evelina London Children's Hospital

Evelina London Children's Hospital, St Thomas' Hospital, Westminster Bridge Road, London SE1 7EH

020 7188 7188

pals@gstt.nhs.uk

www.evelinalondon.nhs.uk/Home.aspx

Guide Last Updated: 22/09/2017

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Access Guide

  • Evelina London Children's Hospital is located in the congestion charging zone. There is limited parking around the area. Please use public transport whenever possible.

  • Limited Blue Badge Parking is available near Evelina's Main Entrance. Further parking can be found at St Thomas' Hospital.

  • Allow 15-20 minutes to get from the bus stop to where you need to be in the hospital. The following bus routes serve St Thomas' Hospital / Evelina London Children's Hospital. 12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road. 77, 507, N44 - stop at Lambeth Palace Road. 3, 344, C10, N3 - stop at Lambeth Road (15 minutes walk). 76, 341, 381, RV1 - stop at York Road. N44, N155, N159, N381 - night buses stop at Westminster Bridge Road. N3 night bus - stops at Lambeth Road.

  • Waterloo, Waterloo East, are the nearest railway stations, and are a 10-15 minutes walk away. Victoria and Charing Cross are 20–30 minutes walk away.

  • The nearest tube stations are: Westminster - District, Circle and Jubilee lines (10 minutes walk). Waterloo - Bakerloo, Jubilee and Northern lines (15 minutes walk). Lambeth North - Bakerloo line (10 minutes walk).

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.

  • The Patient Advice and Liaison Service (PALS) is located within St Thomas' Hospital main building.

  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.

  • The email address for the Patient Advice and Liaison Service (PALS) is pals@gstt.nhs.uk.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found at the Information Point.

  • Volunteers do receive disability awareness / equality training.

  • Hospital staff do receive disability awareness / equality training.

  • Hospital staff and volunteers receive deaf awareness training.

  • The alternative formats documents can be provided in include; large print on request.

  • There is not an assistance dog toilet or toileting area on the hospital site.

  • Water bowls for assistance dogs are not available.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • Mobility aids are available to help patients move around and include; wheelchairs.

  • To obtain mobility aids please contact the Information Point.

  • If you require any additional information or assistance, please speak to a member of staff.

  • The hospital does have a dedicated car park.

  • The car parking facilities are for Blue Badge holders only.

  • The car park is located at the entrance to the Evelina London Children's Hospital.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does have a barrier control system.

  • The car park surface is tarmac.

  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are signposted but have no markings.

  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is not a designated drop-off point.

  • There are not parking charges for the hospital car park.

  • Payment signs are not provided.

  • Parking is free for Blue Badge holders.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are dropped kerbs.

  • The hospital entrance is clearly visible from the car park.

  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main entrance.

  • There is limited Blue Badge parking available outside the Evelina London Children's Hospital.

  • There is a control barrier, operated via security.

  • These spaces are solely for families whose children are in the Evelina London Children's Hospital.

  • Parking at Guy's and St Thomas' hospitals and the community services is very limited.

  • Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.

  • Charging exceptions

  • If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.

  • Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.

  • Parking at Guy's

  • Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.

  • This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.

  • There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.

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  • The hospital does have a dedicated car park.

  • The car park is located Parking is on the lower ground level.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does have a barrier control system.

  • Controls at the barrier are within the range of 100cm to 110cm.

  • The barrier controls/touchscreen can be reached from the car.

  • The car park surface is tarmac.

  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) markings are faded.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 422cm x 547cm (13ft 10in x 17ft 11in).

  • The dimensions of other designated Blue Badge parking bay(s) vary in size.

  • Parking spaces for Blue Badge holders do need to be booked in advance.

  • There is not a designated drop-off point.

  • There are parking charges for the hospital car park.

  • Payment signs are provided.

  • Payment signs are not clearly presented.

  • Payment signs are located at the payment machines in the car park.

  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.

  • Parking is not free for Blue Badge holders.

  • Payment machines are located at the side of the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • To see the hospital parking charges please click here (opens new tab).

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The hospital entrance is clearly visible from the car park.

  • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the North Wing Lower Ground entrance.

  • Parking at Guy's and St Thomas' hospitals and the community services is very limited.

  • Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.

  • Charging exceptions

  • If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.

  • Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.

  • Parking at Guy's

  • Between Monday-Friday, 8.30am-4.30pm, there is disabled parking only at Guy's Hospital. Vehicles can only access the car park from Snowsfield and not from St Thomas Street.

  • This is for patients who are Blue Badge holders and have an appointment on that day. These disabled parking bays are limited and are available on a first come, first served basis on production of your Blue Badge (registered in your name) along with your appointment card/letter.

  • There is an NCP car park at the junction of Snowsfield and Kipling Street, about a five minute walk from the hospital. Charges are displayed at the entrance.

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  • This information is for the entrance located at the front of the building.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped or stepped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 170cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 170cm.

  • The ramp/slope is located in front of the entrance.

  • The ramp/slope gradient is easy.

  • The ramp/slope is permanent.

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  • This information is for the entrance located at the front of the hospital.

  • The entrance area/door is not clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) towards you (pull).

  • The main automatic door(s) is/are push pad activated.

  • The door(s) is/are single width.

  • The width of the door opening is 86cm.

  • The ramp/slope is located at the front of the entrance.

  • The ramp/slope gradient is easy.

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  • The Ocean Reception is located to the right of the main entrance.

  • The reception area/desk is approximately 4m (4yd 1ft) from the main entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception area/desk.

  • The lighting levels at the reception area/desk are bright.

  • The height of the reception desk is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the desk.

  • There is not a low section of the desk (76cm or below) available.

  • The desk is staffed.

  • There is a hearing assistance system.

  • Staff are trained to use the system.

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  • There is level access once inside.

  • There is a hearing assistance system.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Wayfinding signage is available.

  • No Braille signage is available.

  • No tactile signage is available.

  • Some pictorial signage is available.

  • The type of flooring in walkways and corridors is vinyl/laminate and tiles.

  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

  • The lighting levels are bright.

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  • The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6.

  • The stairs are located at the rear of the hospital.

  • The stairs are approximately 58m from the main entrance.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep (18cm+).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are medium.

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  • There is a lift for public use.

  • The lift is located immediately beyond the main entrance.

  • The lift is approximately 19m (20yd 2ft) from the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG, G, 1, 3, 4, 5, 6.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 110cm x 232cm (3ft 7in x 7ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

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  • There is a lift for public use.

  • The lift is located at the rear of the hospital.

  • The lift is approximately 36m (39yd 1ft) from the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 110cm x 232cm (3ft 7in x 7ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

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  • There is a lift for public use.

  • The lift is located at the rear of the hospital, beyond the building link entrance to St Thomas' Hospital.

  • The lift is approximately 58m (63yd 1ft) from the main entrance.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 184cm x 274cm (6ft x 8ft 12in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • The facility is located at the rear of the ground floor on the left.

  • The facility is approximately 42m (45yd 2ft) from the main entrance.

  • There is level access to the facility.

  • You do not need a key for the facility.

  • The dimensions of the facility are 240cm x 226cm (7ft 10in x 7ft 5in).

  • The facility changing bench is free standing.

  • The facility changing bench height is adjustable.

  • The length of the facility changing bench is 140cm (4ft 7in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers the changing bench and the toilet.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is corner.

  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).

  • Wall mounted grab rails are available.

  • Drop down rails are provided.

  • As you face the toilet the drop down rail(s) is/are on the left.

  • The type of wash basin is fixed.

  • Wall mounted grab rails are available at the wash basin.

  • As you face the wash basin, the wall mounted grab rails are on the right.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

  • It is a push button style alarm.

  • Grab rails are provided throughout the Changing Place facility.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located to the left of the main entrance.

  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a lever twist.

  • The door is light.

  • The width of the accessible toilet door is 92cm (3ft).

  • The dimensions of the accessible toilet are 220cm x 238cm (7ft 3in x 7ft 10in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 148cm (4ft 10in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.

  • There is a flashing fire alarm beacon within the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are not available.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 86cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is poor.

  • The contrast between the external door and wall is poor.

  • The contrast between the dropdown rail(s) and wall is good.

  • The toilet seat colour contrast is poor.

  • The contrast between the walls and floor is fair.

  • The lighting levels are bright.

  • Baby changing facilities are available within this accessible toilet.

  • The height of the baby change table once extended is 72cm (2ft 4in).

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  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located to the right as you enter the main entrance.

  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • An ambulant toilet with wall mounted grab rails is available.

  • Lighting levels are bright.

  • The male toilet facilities that were surveyed are located to the left of the main entrance.

  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located to the right as you enter the main entrance.

  • The height of the baby change table once extended is 91cm (2ft 12in).

  • Inside the venue, there is level access to the baby change facility.

  • There are further standard toilets available at the rear of the ground floor.

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