Elizabeth Day Care Unit - Allergy
St Thomas' Hospital, Westminster Bridge Road, London SE1 7EH
020 7188 8884
www.guysandstthomas.nhs.uk/Home.aspx
Guide Last Updated: 07/06/2017
Access Guide
St Thomas' Hospital car park is located on Lambeth Palace Road, London.
St Thomas' Hospital is located in the Congestion Charging Zone and parking is very limited. Please use public transport whenever possible.
12, 53, 148, 159, 211, 453, C10 - stop at Westminster Bridge Road 77, 507, N44 - stop at Lambeth Palace Road 3, 344, C10, N3 - stop at Lambeth Road (15 minutes' walk) 76, 341, 381, RV1 - stop at York Road The Shell building development on York Road, due for completion in 2019, means visitors to St Thomas’ are being directed to the end of York Road. For St Thomas’ main entrance, turn right after using the pedestrian crossing at the end of York Road and the hospital is directly ahead. N44, N155, N159, N381 - Night buses stop at Westminster Bridge Road.
Waterloo and Waterloo East are the nearest railway stations and are a 10-15 minute walk away. Victoria and Charing Cross are 20–30 minute walk away.
Westminster - District, Circle and Jubilee lines (10 minute walk) Waterloo - Bakerloo, Jubilee and Northern lines (15 minute walk).
For information about getting to Guys Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information about getting to St Thomas' Hospital please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Bus services please see the link below.
To view the web page described above click here (opens in new tab).
For information on London Underground services please see the link below.
To view the web page described above click here (opens in new tab).
There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located in the main hospital foyer.
The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7188 8801.
The email address for the Patient Advice and Liaison Service (PALS) is pals@gstt.nhs.uk.
There are volunteers available for help and assistance at the hospital.
Volunteers can be found at information points around the hospital.
Volunteers do receive disability awareness / equality training.
Hospital staff do receive disability awareness / equality training.
Hospital staff and volunteers receive deaf awareness training.
There is an assistance dog toilet or toileting area on the hospital site.
The assistance dog toilet or toileting area is located outside the main entrance.
Water bowls for assistance dogs are available.
BSL interpreters can be provided on request.
Language interpreters can be provided on request.
Mobility aids are available to help patients move around and include; wheelchairs.
If you require any additional information or assistance, please speak to a member of staff.
The hospital does have a dedicated car park.
The car park is located at the front of the hospital.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does have a barrier control system.
Controls at the barrier are within the range of 100cm to 110cm.
The car park surface is tarmac.
There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
The Blue Badge bay(s) markings are faded.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 422cm x 547cm (13ft 10in x 17ft 11in).
The dimensions of other designated Blue Badge parking bay(s) vary in size.
Parking spaces for Blue Badge holders do need to be booked in advance.
There is a designated drop-off point.
The drop-off point is located outside Gassiot House Outpatient Centre.
There is not a dropped kerb from the drop-off point.
There are parking charges for the hospital car park.
Payment signs are provided.
Payment signs are located at the payment machines in the car park.
Payment signs do not make it clear if parking charges apply to Blue Badge holders.
Parking is not free for Blue Badge holders.
Payment machines are located outside both North and Lambeth Wing Lower Ground floor entrances.
There is a payment machine at a convenient height for wheelchair users.
There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
To see the hospital parking charges please click here (opens new tab).
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The hospital entrance is clearly visible from the car park.
The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the North Wing Lower Ground entrance.
Parking at Guy's and St Thomas' hospitals and the community services is very limited.
Both of the hospitals and many of the services are located in the Congestion Charging zone. Please use public transport whenever possible.
Charging exceptions
If you're a disabled patient attending an appointment, you'll be given free parking in the main car park upon production of your Blue Badge (registered in your name) along with your appointment card/letter.
Please take your Blue Badge (leaving the clock on display if parked in a disabled bay, white entry ticket to the car park and appointment letter/card to the Knowledge and Information Centre (KIC), which is located on the ground floor of St Thomas', North Wing. The KIC is open from 8am to 6pm. Outside these hours, please go to the security desk at the main reception.
The Elizabeth Day Care Unit - Allergy is/are located on the second floor of the South Wing.
Access to the Elizabeth Day Care Unit - Allergy is via the main entrance.
On entering the main entrance, turn right and proceed past the shops on the right. Take a left into the North Wing and continue past the North Wing lifts. Continue straight into the South Wing to the end of the corridor and take the South Wing lift D to the second floor. On exiting the lift turn right into the Elizabeth Day Care Unit - Dermatology, then take the first corridor on the right. The Elizabeth Day Care Unit - Allergy is located at the end of the corridor.
There is step free access, via lift, to the Elizabeth Day Care Unit - Allergy.
The Elizabeth Day Care Unit - Allergy is approximately 21m from the South Wing lift D.
There is a/are manual, heavy, double door(s) between the main entrance and the department/service.
Wayfinding signage is provided.
There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
This information is for the entrance located at the front of the hospital.
The entrance area/door is clearly signed.
There is step free access at this entrance.
There is a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 150cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.
There is a second set of doors.
The door(s) open(s) automatically.
The door(s) is/are double width.
The width of the door opening is 149cm.
Monday 09:00 - 17:00.
Tuesday 09:00 - 17:00.
Wednesday 09:00 - 17:00.
Thursday 09:00 - 17:00.
Friday 09:00 - 17:00.
Saturday Closed.
Sunday Closed.
This information is for the entrance located to the right after entering the Elizabeth Day Care Unit.
The entrance area/door is clearly signed with the name of the service/department.
There is step free access at this entrance.
The hand sanitiser is not in a suitable position for wheelchair users.
The main door(s) open(s) towards you (pull).
The door(s) is/are single width.
The door(s) is/are heavy.
The width of the door opening is 110cm.
The Elizabeth Day Care Unit Dermatology / Allergy reception is located to the left of the entrance.
The reception area/desk is approximately 5m (5yd 1ft) from the Elizabeth Day Care Unit entrance.
Clear signage for the reception area/desk is visible from the entrance.
There is step free access to the reception area/desk.
The lighting levels at the reception area/desk are medium.
The height of the reception desk is low (76cm or lower).
There is not sufficient space to write or sign documents on the desk.
There is not a clear knee recess beneath the low section of the desk.
The desk is staffed.
There is a hearing assistance system.
Staff are trained to use the system.
The Elizabeth Day Care Unit - Allergy reception is located to the right of the entrance.
The reception area/desk is approximately 1m (3ft 3in) from the Elizabeth Day Care Unit - Allergy entrance.
The reception area/desk is clearly visible from the entrance.
There is step free access to the reception area/desk.
The lighting levels at the reception area/desk are medium.
The height of the reception desk is medium height (77cm - 109cm).
There is not sufficient space to write or sign documents on the desk.
There is not a low section of the desk (76cm or below) available.
The desk is staffed.
There is a hearing assistance system.
Staff are trained to use the system.
There is level access once inside.
There is a hearing assistance system.
Staff are trained to use the system.
This venue does not play background music.
Wayfinding signage is available.
The type of flooring in walkways and corridors is vinyl/laminate.
There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
The lighting levels are medium.
There is / are 1 consultation / treatment room(s) available.
The name / number of the room surveyed was; Consultation Room 1.
There is level access to the consultation / treatment room.
There is a/are door(s) into the consultation / treatment room.
The door(s) open(s) towards you (pull).
The door(s) is/are single width with a locked extension leaf.
The door(s) is/are heavy.
The width of the door opening is 87cm (2ft 10in).
The type of flooring is vinyl/laminate.
There is not room for a wheelchair user to manoeuvre.
There is a bed / couch.
The bed / couch is adjustable.
There is not sufficient space next to the bed/couch for a mobile hoist to operate.
There is not a chair.
The room does not have background music playing.
There is not a flashing fire alarm beacon within the room.
Lighting levels are medium.
There is / are 9 consultation / treatment room(s) available.
The name / number of the room surveyed was; Main Bay.
There is level access to the consultation / treatment room.
There is not a/are not door(s) into the consultation / treatment room.
The type of flooring is vinyl/laminate.
There is room for a wheelchair user to manoeuvre.
There is not a bed / couch.
There is a chair.
No chairs are permanently fixed.
The chair(s) is/are adjustable.
There are some chairs with armrests available.
No tables are permanently fixed.
The room does not have background music playing.
There is not a flashing fire alarm beacon within the room.
Lighting levels are medium.
The nearest accessible toilet is located in the Elizabeth Day Care Unit - Dermatology.
Standard toilet facilities are available.
The female and male toilet facilities that were surveyed are located to the right of the entrance.
The female and male toilets are approximately 5m (5yd 1ft) from the Elizabeth Day Care Unit - Allergy entrance.
Inside the venue, there is level access to the female and male toilets.
An ambulant toilet with wall mounted grab rails is not available.
Lighting levels are medium.
To view other DisabledGo access guides that are related to this one please use the links below.
St Thomas' Hospital Main Entrance link (new tab) - click here.