Queen's Road Medical Practice

Queen's Road, St Peter Port, Guernsey GY1 1RH

01481 724 184

admin@eqrmp.com

www.eqrmp.com

Guide Last Updated: 13/02/2017

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Access Guide

  • Monday 07:30 - 18:00.

  • Tuesday 08:30 - 18:00.

  • Wednesday 07:30 - 18:00.

  • Thursday 07:30 - 19:30.

  • Friday 07:30 - 18:00.

  • Saturday 07:30 - 12:00.

  • Sunday Closed.

  • This venue is situated in St Peters Port.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • There are 1 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 230cm x 500cm (7ft 7in x 16ft 5in).

  • The nearest designated bay is 16m (17yd) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 105cm (3ft 5in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 115cm (3ft 9in) wide.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading up to the entrance.

  • The ramp/slope is moderate.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

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  • The reception desk is 3m (9ft 10in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

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  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the building.

  • Lighting levels are bright.

  • There are 12 consultation/treatment rooms available.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • The services on the floors which are not accessible are additional consultation rooms.

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  • There is a lift for public use.

  • The lift is located to the left as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 4m (4yd 1ft) from the main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 78cm (2ft 7in).

  • The dimensions of the lift are 80cm x 120cm (2ft 7in x 3ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is no additional signage on or near the toilet door.

  • The accessible toilet is 7m (22ft 12in) from the main entrance.

  • The accessible toilet is located in the waiting room.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 155cm x 195cm (5ft 1in x 6ft 5in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is no dropdown rail.

  • There is a flush on the transfer side.

  • The tap type is twist/turn.

  • There is not a mixer tap.

  • There is not a functional emergency alarm available.

  • No emergency alarm fitted in the cubicle.

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 40cm (1ft 4in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The toilet roll holder is 110cm (3ft 7in) high.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The sink is 77cm (2ft 6in) high.

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The unisex toilets are located in the waiting room.

  • Unisex toilets are 7m (22ft 12in) from the main entrance.

  • Inside the venue, there is level access to the unisex toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the standard toilets.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do not receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not normally on duty.