Access Guide
Introduction
- Services / facilities within the building include 4 Indoor Courts, a Viewing Area, a Gym and a Café/Bar.
- Services / facilities within the grounds include a Padel Tennis Club and 2 Outdoor Courts.
Location
- This venue is situated in St Sampson.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 09:00 - 22:00.
- Tuesday 09:00 - 22:00.
- Wednesday 09:00 - 22:00.
- Thursday 09:00 - 22:00.
- Friday 09:00 - 19:30.
- Saturday 09:00 - 18:00.
- Sunday 09:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the Tennis Club.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 365cm x 480cm (11ft 12in x 15ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the Main Entrance.
- The furthest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped and stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 87cm.
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Ramp/Slope
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- The ramp/slope is located in front of the Entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 4cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 5m (5yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
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Comments
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- There is a 2 seater soafer with armrests on both sides in the Reception Foyer.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
View
- There are full-size tennis courts and padel courts available.
- The padel courts are shown in photographs 5-8.
Eating and Drinking
- The following information is for the café/bar.
- The café/bar is located on the ground floor, to the left as you enter the main entrance.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 9m (9yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 37cm (1ft 3in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- There is additional seating on the external patio area.
Outside Access (Café Bar to External Patio)
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Entrance
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- This information is for the entrance located on the ground floor in the café/bar.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 82cm.
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 7cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are good.
Fitness Suite (Ground Floor)
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Access to Fitness Suite
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- The fitness suite is located on the ground floor, at the rear of the building as you enter.
- The fitness suite is 45m (49yd 8in) from the Main Entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The door(s) is/are permanently held open.
- The opening is 85cm wide.
- Equipment suitable for mobility or sensory impaired users includes rowing machine and free weights.
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Fitness Suite (General)
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- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Other Floors (Tennis Club)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are a Viewing Area and the Upper Level of the Gym.
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Comments
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- There are manual, double, heavy doors to access the staircase on the first floor.
Other Floors (Fitness Suite)
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the first floor Fitness Suite.
Reception (First Floor Fitness Suite Reception)
- The desk/counter is 3m (3yd 10in) from the Fitness Suite First Floor Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Fitness Suite (First Floor)
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Access to Fitness Suite
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- The fitness suite is located on the first floor, to the rear of the building.
- The fitness suite is 11m (12yd 1in) from the stairs.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 78cm wide.
- Equipment suitable for mobility or sensory impaired users includes free weights, upper body machines, cable pulley and rowing machine.
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Fitness Suite (General)
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- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
View
- The door is double with a leaf locked.
Level Change (First Floor Fitness Suite)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the floor, in the centre of the fitness suite.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Standard Changing Room (Female Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 19m (20yd 2ft) from the Main Entrance.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the Court 2.
- The standard changing room(s) surveyed is/are located on the ground floor, along the main corridor at the rear of the foyer.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
Standard Changing Room (Male Changing Room)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 36m (39yd 1ft) from the Main Entrance.
- The standard changing room(s) is/are approximately 31m (33yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the Court 4.
- The standard changing room(s) surveyed is/are located on the ground floor, along the main corridor at the rear of the foyer.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via 2 shallow steps.
Accessible Toilet (Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the Main Entrance.
- This accessible toilet is located on the ground floor, along the main corridor at the rear of the entrance foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from Reception.
- The door opens outwards.
- The door is locked by key (not RADAR).
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 155cm x 190cm (5ft 1in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 117cm (3ft 10in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the Female Changing Room.
- The female toilet(s) is/are approximately 19m (20yd 2ft) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located in the Male Changing Room.
- The male toilet(s) is/are approximately 36m (39yd 1ft) from the Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.