Guernsey Museum & Art Gallery

Candie Garden, St Peter Port, Guernsey GY1 1UG

01481 726 518

museum@gov.gg

www.museums.gov.gg

Guide Last Updated: 11/04/2017

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Access Guide

  • Services / facilities within the building include a museum, a gallery and a cafe.

  • Services / facilities within the grounds include Candie Gardens.

  • Monday 10:00 - 16:00.

  • Tuesday 10:00 - 16:00.

  • Wednesday 10:00 - 16:00.

  • Thursday 10:00 - 16:00.

  • Friday 10:00 - 16:00.

  • Saturday 10:00 - 16:00.

  • Sunday 10:00 - 16:00.

  • Monday 10:00 - 17:00.

  • Tuesday 10:00 - 17:00.

  • Wednesday 10:00 - 17:00.

  • Thursday 10:00 - 17:00.

  • Friday 10:00 - 17:00.

  • Saturday 10:00 - 17:00.

  • Sunday 10:00 - 16:00.

  • Monday 09:00 - 16:00.

  • Tuesday 09:00 - 16:00.

  • Wednesday 09:00 - 16:00.

  • Thursday 09:00 - 16:00.

  • Friday 09:00 - 16:00.

  • Saturday 09:00 - 16:00.

  • Sunday 10:00 - 16:00.

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday 09:00 - 17:00.

  • Sunday 10:00 - 16:00.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are available.

  • Standard marked parking bays are located on Candie Road.

  • There is not a designated drop off point.

  • Blue Badge holders can park in the garden next to the museum by prior arrangement with the museum.

  • Please contact the museum for further information.

  • The parking on Candie Road is signed but not marked into individual bays.

  • There is room for approximately 10 cars.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 178cm (5ft 10in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading down to the entrance.

  • The ramp/slope is steep.

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  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is / are single.

  • The door(s) is / are heavy.

  • The width of the door opening is 92cm (3ft).

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  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 2 step(s) to the area/service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is not a/are not handrail(s) at the step(s).

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  • The desk/counter is 5m (5yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter has a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is not a hearing assistance system.

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  • There is not level access to the service(s).

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading from the gallery to the local history section.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 139cm (4ft 7in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading up to the room.

  • The ramp/slope is steep.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The width of the ramp/slope is 110cm (3ft 7in).

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  • This information is for the entrance located to the left as you enter the gallery from the reception.

  • There is level access into the venue.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is / are double.

  • The door(s) is / are heavy.

  • The width of the door opening is 132cm (4ft 4in).

  • There are similar doors at the end of the Exhibition room, leading to the Discovery room.

  • There are similar doors to the left as you enter the main gallery from the reception, leading to the Greenhouse Art Exhibit. These doors are permanently held open (photograph 2).

  • There are similar doors to enter the Frossard Lecture Theatre (photograph 3).

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  • Exhibits cannot be audio described.

  • Tactile signage for exhibits is not available.

  • The availability of tactile signage does not depend on exhibition.

  • Braille signage for exhibits is not available.

  • Touch tours are not available.

  • Video tours are not available.

  • There is not a hearing assistance system.

  • Concessions are available.

  • There is a wheelchair to borrow.

  • To borrow the wheelchair, ask at reception.

  • There are a number of different exhibit rooms.

  • Some of the museum rooms have lower level information boards and interactive exhibits.

  • The lower level information boards are 92cm from the floor.

  • The interactives range from 56cm to 77cm from the floor.

  • There are buttons to activate video screens in some areas of the museum.

  • The height of the buttons ranges from 109cm to 133cm.

  • The gallery has some exhibits in wall mounted drawers.

  • The height to the handles ranges from 24cm to 101cm from the floor.

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  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • Food or drinks are ordered from the counter.

  • Food or drinks cannot be brought to the table.

  • There is not a lowered section at the service counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 14m (15yd 11in) from the main entrance.

  • The distance between the floor and the lowest table is 64cm (2ft 1in).

  • The distance between the floor and the highest table is 64cm (2ft 1in).

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold snacks.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.

  • This accessible toilet is located in the corridor to the left of the main gallery as you enter from the reception.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 147cm x 257cm (4ft 10in x 8ft 5in).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 81cm (2ft 8in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 106cm (3ft 6in).

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 102cm (3ft 4in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 116cm (3ft 10in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 80cm (2ft 7in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 100cm (3ft 3in).

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in the main corridor to the left of the main gallery as you enter from the reception.

  • The female and male toilets are approximately 22m (24yd 2in) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are medium.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • An assistance dog toilet area can be provided onsite.

  • The assistance dog toilet area is located in Candie Gardens.

  • A member of staff trained in BSL skills is not normally on duty.