Access Guide
Introduction
- Services / facilities within the building include meeting rooms, use of I.T. equipment, events rooms, business start-up information and support.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 160cm x 680cm (5ft 3in x 22ft 4in).
- On street Blue Badge parking is located on Market Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped and stepped access at this entrance.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 136cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 105cm.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in the doorway of the first door.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 4cm.
- There is not a/are not handrail(s) at the step(s).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-2-3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 2, 3.
- The lift is approximately 4m (4yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 92cm (3ft).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
View
- The lift door is colour-coded by floor.
Reception
- The desk/counter is 8m (8yd 2ft) from the lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
View
- There are armchairs and coffee tables by the reception desk.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
View
- Meeting rooms for private hire are available on the third floor.
- There are tea and coffee making facilities, and a microwave oven near reception.
Computer Area
- There is a computer area on the second floor.
- The computers have magnifying software.
- Any patron who needs any other form of software can request it.
- There are tables in the computer area.
- The lowest table is 70cm high.
- The highest table is 105cm high.
- Some chairs have armrests.
- Some chairs are height adjustable.
Standard Shower (Second Floor)
- Shower facilities are available.
- The shower(s) surveyed is/are located at the rear of the second floor, by the standard toilets.
- There is level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a deep step.
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Comments
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- There are grab rails either side of the wash basin.
Accessible Toilet (Third Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the lift.
- This accessible toilet is located on the third floor, in the corridor to the left of the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 157cm x 321cm (5ft 2in x 10ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 93cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 140cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- The door has 2 narrow panes of frosted glass, but the toilet facilities cannot be seen through these.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the rear of the second floor.
- The shared toilet(s) is/are approximately 13m (14yd 8in) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels in the shared toilets are good.
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Comments
View
- There are similar standard toilets on the third floor.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.