Access Guide
Introduction
- Outpatients 2 is located on the ground floor of the Oberlands Centre.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest designated bay is 23m (25yd 6in) from the main entrance.
- The furthest designated bay is 32m (34yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 154cm (5ft 1in) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 154cm (5ft 1in) wide.
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The desk is generally staffed.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are not trained to use the system.
- There is sufficient space to write or sign documents on the desk.
Outside Access (Outpatients 2 Entrance)
- This information is for the entrance located on the ground floor of the Oberlands Centre.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 164cm (5ft 5in) wide.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is laminate.
- The lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 12m (13yd 4in) from the outpatients entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is laminate.
- No chairs are permanently fixed.
- Chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is not space for an assistance dog to rest.
- Lighting levels are bright.
Consultation / Treatment Room
- The room surveyed was Clinic Room 2.
- The consultation / treatment room is 24m (26yd 9in) from the outpatients entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 130cm (4ft 3in) wide.
- The type of flooring is laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a chair.
- No chairs are permanently fixed.
- The chair is adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- Lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located along the main corridor.
- This accessible toilet is approximately 9m (9yd 2ft) from the outpatients entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is heavy.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The dimensions of the accessible toilet are 190cm x 350cm (6ft 3in x 11ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is sensor.
- There is not a mixer tap.
- Disposal facilities are available in the cubicle.
- There is a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 124cm (4ft 1in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Accessible Shower
- Accessible shower facilities are available.
- The showers are located in the accessible toilet cubicle.
- The facilities available in the accessible shower are handrails.
- There is level access to the services from the shower facilities.
Standard Toilet(s)
- Standard toilets are available in the foyer of the Oberlands Centre.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in different languages.
- Water bowls for assistance dogs are available.
- There is not a dog toilet or toileting area.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.