Great Ormond Street Hospital for Children

Great Ormond Street Hospital for Children, NHS Foundation Trust, Great Ormond Street, London WC1N 3JH

020 7405 9200

pals@gosh.nhs.uk

www.gosh.nhs.uk/

Guide Last Updated: 09/06/2017

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Access Guide

  • Great Ormond Street Hospital (GOSH) is located in central London within the congestion zone. The hospital encourage, where possible, that visitors travel by walking or taking public transport to minimise air pollution and help the patients to breathe better.

  • There is no onsite parking at the hospital site with very limited on street parking in the surrounding roads. Construction works at the hospital from July 2015 to early 2018 will limit parking availability on the roads surrounding the hospital particularly Guilford Street. Visitors who use the permit system to park here may not be able to find a parking space. The hospital encourages people to use public transport but if this is not possible they advise using local car parks.

  • Several bus routes are a short walk from GOSH, and low-floor, wheelchair accessible buses run on all routes.

  • Kings Cross, Euston and Farrindon Station are all approximately 1 mile from Great Ormond Street. The hospital website gives information on options for getting to the hospital from various surrounding stations. The link can be found below.

  • The nearest tube station is Russell Square which is approximately 0.3 miles away. Russell Square is on the Piccadilly line.

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.

  • The Patient Advice and Liaison Service (PALS) is located in the main reception area.

  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 7829 7862.

  • The email address for the Patient Advice and Liaison Service (PALS) is pals@gosh.nhs.uk.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found in the main reception area and at key corridor intersections.

  • Volunteers do receive disability awareness / equality training.

  • Hospital staff do receive disability awareness / equality training.

  • Hospital staff receive deaf awareness training.

  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.

  • There is not an assistance dog toilet or toileting area on the hospital site.

  • Water bowls for assistance dogs are available.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • A mobility scooter charging point is not available at the hospital.

  • Mobility aids are available to help patients move around and include; wheelchairs.

  • To obtain mobility aids please contact staff and volunteers in the main reception area.

  • There is no car park or official drop-off point at Great Ormond Street Hospital. The trust advise that parking in nearby streets is both scarce and expensive. Drivers will need to pay the congestion charge to enter central London. The hospital encourage patients to travel to the hospital by public transport or by walking where possible in order to maintain a Clear Air Zone for patients.

  • Blue Badge holders can park in resident parking bays, pay and display spaces or at parking meters free of charge and without a time limit. They can also park on single yellow lines for a maximum of three hours (this only applies in the immediate area of the hospital).

  • There are some on street Blue Badge parking bays in Queen Square which are approximately 200 metres from the main entrance.

  • The dimensions of these bays are 200cm x 630cm.

  • For some parents travelling by car, the hospital may be able to provide a parking permit for a few hours for the day of their child’s appointment, admission or discharge. Parents of children in intensive care are eligible for a parking permit for up to three days in succession. The permit allows you to park on a single yellow line on Guilford Street only. Spaces are limited, are offered on a first come first served basis, and we cannot guarantee a space through issuing a permit. Parking elsewhere will make the permit invalid and put you at risk of getting a parking ticket.

  • For more detailed information about travelling to the hospital by car please click here (opens in new tab).

  • This information is for the entrance located in Great Ormond Street.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The intercom is not in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 240cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 244cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • There are bollards at the start of the walkway that lead up to the entrance from Great Ormond Street.

  • The bollards do not have a good colour contrast with the paving.

  • This information is for the entrance located in Queen Square.

  • The entrance area/door is not clearly signed.

  • There is ramped/sloped and stepped access at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The bell is not in a suitable position to allow wheelchair users to gain access.

  • The main door(s) open(s) away from you (push).

  • The door(s) is/are double width.

  • The door(s) is/are heavy.

  • The width of the door opening is 184cm.

  • The ramp/slope is located to the left on facing the entrance and immediately beyond the entrance.

  • The ramp/slope gradient is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • There is a/are handrail(s) at the ramp.

  • The handrail(s) is/are on both sides going up.

  • The width of the ramp/slope is 110cm (3ft 7in).

  • The ramp/slope does bypass the step(s).

  • The step(s) is/are located to the right on facing the entrance.

  • There is/are 3 step(s).

  • There is not tactile paving at the top and bottom of the step(s).

  • The step(s) is/are not clearly marked.

  • The step(s) is/are shallow (2cm - 10cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on the left going up.

  • There are no handrails for the slope immediately beyond the entrance.

  • The reception point is located just beyond the main entrance.

  • The reception point is approximately 14m (15yd 11in) from the main entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is a clear unobstructed route to the reception point.

  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.

  • The reception counter is not placed in front of a background which is patterned.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the counter.

  • There is a low section of the counter (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the counter.

  • There is a clear knee recess beneath the low section of the desk.

  • The counter is staffed.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • The hearing assistance system is signed.

  • Staff are trained to use the system.

  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.

  • There is a waiting area close to the reception point.

  • Access to the waiting area is unobstructed.

  • The type of flooring is vinyl/laminate.

  • There is not sufficient space for a wheelchair user to use the waiting area.

  • There are soft bench seats without armests.

  • The waiting room / area does not have background music playing.

  • There is not a television.

  • Vending machines are not available.

  • A water dispenser is not available.

  • There is not a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are bright.

  • There is step free access throughout the building.

  • There is a slight slope, with no handrails, for access to the Southwood Building from the Variety Club Building.

  • There is a slight slope, with a handrail on the right going up, for access to the Nurses Home from the Southwood Building.

  • There are not doors in corridors which have to be opened manually.

  • The type of flooring in walkways and corridors is vinyl.

  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • Handrails are provided in some corridors.

  • There is good colour contrast between the walls and floor in the majority of corridors.

  • The lighting levels are varied.

  • Wayfinding signage is provided.

  • The colour, design and typeface of signs is consistent throughout the building.

  • The wayfinding signage includes some pictograms.

  • Dementia friendly signage is not provided.

  • Maps are provided at key intersections.

  • This venue does not play background music in public areas.

  • There manual doors to enter and exit the stairwell on all floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are not at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do not extend horizontally beyond the first and last steps.

  • There is a second lower handrail.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are provided on landings.

  • The lighting levels are good.

  • The lighting levels are good.

  • There are manual, heavy, double doors to enter the stairwell on all floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a second lower handrail.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are provided on landings.

  • The lighting levels are good.

  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8, 9.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are not easy to grip.

  • Handrails do not extend horizontally beyond the first and last steps.

  • There is not a landing.

  • Clear signs indicating the facilities on each floor of the building are provided on landings.

  • The lighting levels are good.

  • Signs indicating the location of the stairs are clearly visible from the entrance.

  • There manual doors to enter and exit the stairwell on most floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8, 9.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are not easy to grip.

  • Handrails do not extend horizontally beyond the first and last steps.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are provided on landings.

  • The lighting levels are good.

  • Signs indicating the location of the stairs are clearly visible from the entrance.

  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are not easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are provided on landings.

  • The lighting levels are good.

  • Signs indicating the location of the stairs are not clearly visible from the entrance.

  • There are manual, heavy, double doors to enter and exit the stairwell on all floors.

  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8.

  • There are 15+ steps between floors.

  • The height of the step(s) is/are between the recommended 15cm and 18cm.

  • The going of the step(s) is/are between the recommended 30cm and 45cm.

  • The steps are clearly marked.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a second lower handrail.

  • There is a landing.

  • Clear signs indicating the facilities on each floor of the building are not provided on landings.

  • The lighting levels are good.

  • These stairs are in a staff area but can be used by public if necessary whilst building work is being carried out.

  • There is a lift for public use.

  • The lift is located in the Frontage Building, beyond the outpatients waiting area.

  • Signs indicating the location of this lift are clearly visible from the entrance.

  • The lift is approximately 45m (49yd 8in) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are not within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 120cm (3ft 11in).

  • The dimensions of the lift are 130cm x 206cm (4ft 3in x 6ft 9in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • There is a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is good.

  • There is a lift for public use.

  • The lift is located in the corridor to the rear of reception.

  • The lift is approximately 55m (60yd 5in) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 160cm x 270cm (5ft 3in x 8ft 10in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • There is a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is not a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is low.

  • There is a lift for public use.

  • The lift is located at the end of the main Level 2 corridor and left off the reception area.

  • The lift is approximately 80m (87yd 1ft) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6.

  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 130cm (4ft 3in).

  • The dimensions of the lift are 144cm x 266cm (4ft 9in x 8ft 9in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • There is not a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is not a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is good.

  • There is a lift for public use.

  • The lift is located in the main Southwood Building corridor.

  • The lift is approximately 115m (125yd 2ft) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7, 8, 9.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 98cm (3ft 3in).

  • The dimensions of the lift are 118cm x 212cm (3ft 10in x 6ft 11in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • There is a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is low.

  • There are 2 similar lifts in the same location.

  • There is a lift for public use.

  • The lift is located in the Southwood Building, next to the Hospital School.

  • The lift is approximately 150m (164yd 2in) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 98cm (3ft 3in).

  • The dimensions of the lift are 120cm x 214cm (3ft 11in x 7ft).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • There is a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is good.

  • There is a lift for public use.

  • The lift is located off the main Level 2 corridor.

  • Signs indicating the location of this lift are not clearly visible from the entrance.

  • The lift is approximately 110m (120yd 11in) from the main entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is poor.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 148cm (4ft 10in).

  • The dimensions of the lift are 140cm x 270cm (4ft 7in x 8ft 10in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • There is not a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is a hearing loop system.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is good.

  • There is a lift for public use.

  • The lift is located in the Nurses Home at the end of the main corridor.

  • The lift is approximately 32m (34yd 2ft) from the Nurses Home entrance.

  • The lift is a standard lift.

  • Staff do not need to be notified for use of the lift.

  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10.

  • There are manual, heavy, double doors to access the lift lobby on all floors.

  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.

  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.

  • Lift doors do contrast visually with lift lobby walls.

  • The external controls for the lift are not within 90cm - 110cm from the floor.

  • The colour contrast between the external lift controls and the control plate is good.

  • The colour contrast between the external lift control plate and the wall is good.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 115cm x 125cm (3ft 9in x 4ft 1in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • There is a list of floor services available within the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The internal controls for the lift are within 90cm - 120cm from the floor.

  • There is not a hearing loop system.

  • The lift does have tactile markings.

  • The lighting level in the lift is good.

  • The facility is located off a the corridor leading into the Southwood Building from the Variety Club Building.

  • The facility is approximately 90m (98yd 1ft) from the main entrance.

  • There is level access to the facility.

  • You do not need a key for the facility.

  • The dimensions of the facility are 290cm x 278cm (9ft 6in x 9ft 1in).

  • The facility changing bench is wall mounted.

  • The facility changing bench height is adjustable.

  • The length of the facility changing bench is 188cm (6ft 2in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers the changing bench and the toilet.

  • The sling is attached to the hoist by hook and loop.

  • The facility toilet is peninsular.

  • The transfer space on the left as you face the toilet is 100cm (3ft 3in).

  • The transfer space on the right as you face the toilet is 100cm (3ft 3in).

  • Wall mounted grab rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rail(s) is/are on both sides.

  • The type of wash basin is fixed.

  • Wall mounted grab rails are available at the wash basin.

  • As you face the wash basin, the wall mounted grab rails are on both sides.

  • Disposal facilities are available.

  • A privacy screen is not available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is not available.

  • It is out of reach (higher than 10cm (4") from the floor).

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located in a corridor immediately to the left on entering the main reception area.

  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 83cm (2ft 9in).

  • The dimensions of the accessible toilet are 170cm x 215cm (5ft 7in x 7ft 1in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is sensor.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and general domestic waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 88cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is located on Level 2 of the Frontage Building, in the Rhino Outpatients waiting area.

  • This accessible toilet is approximately 70m (76yd 1ft) from the main entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The dimensions of the accessible toilet are 160cm x 270cm (5ft 3in x 8ft 10in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is no dropdown rail.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and general domestic waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 43cm (1ft 5in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 105cm (3ft 5in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 110cm (3ft 7in).

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 101cm.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The toilet seat colour contrast is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in a corridor immediately to the left on entering the main reception area.

  • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is available.

  • Lighting levels are medium.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in the corridor leading into the Southwood Building from the Variety Club Building.

  • The female and male toilets are approximately 100m (109yd 1ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is available.

  • Lighting levels are low.