Riverside Museum

100 Pointhouse Place, Glasgow G3 8RS

01412 872 720

museums@glasgowlife.org.uk

www.glasgowlife.org.uk/museums

Guide Last Updated: 30/09/2016

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Access Guide

  • Monday 10:00 - 17:00.

  • Tuesday 10:00 - 17:00.

  • Wednesday 10:00 - 17:00.

  • Thursday 10:00 - 17:00.

  • Friday 11:00 - 17:00.

  • Saturday 10:00 - 17:00.

  • Sunday 11:00 - 17:00.

  • The venue is situated outside the centre of the city.

  • This venue is situated in Glasgow.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Partick.

  • The nearest underground station is Partick.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does have to cross a road.

  • The car park does not have a height restriction barrier.

  • Blue Badge holders can drop off outside the entrance by pressing the button at the barriered entrance in the car park.

  • There is a zebra crossing from the car park to the venue entrance.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 157cm (5ft 2in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • This information is for the entrance located at the rear of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 268cm (8ft 10in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

  • This entrance gives access to the Tall Ships.

  • The reception desk is 10m (32ft 10in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • There is a lift for public use.

  • The lift is located on the right past reception.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 18m (20yd) from main entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 110cm (3ft 7in).

  • The dimensions of the lift are 132cm x 182cm (4ft 4in x 5ft 12in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • There are two similar lifts.

  • Exhibits can be audio described.

  • Tactile signage for exhibits is not available.

  • The availability of tactile signage does not depend on exhibition.

  • There is a wheelchair to borrow.

  • To borrow the wheelchair, please ask at the reception desk.

  • There is a lift for public use.

  • The lift is a platform lift.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 102cm (3ft 4in).

  • The dimensions of the lift are 95cm x 138cm (3ft 1in x 4ft 6in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • There are two similar plarform lifts giving access to the locomotives.

  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • Food or drinks are ordered from the counter.

  • Food or drinks can be brought to the table.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 5m (5yd 1ft) from the cafe entrance.

  • The distance between the floor and the lowest table is 67cm (2ft 2in).

  • The distance between the floor and the highest table is 67cm (2ft 2in).

  • Menus are hand held and wall.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • This cafe is on the ground floor.

  • Monday 10:00 - 16:00.

  • Tuesday 10:00 - 16:00.

  • Wednesday 10:00 - 16:00.

  • Thursday 10:00 - 16:00.

  • Friday 11:00 - 16:00.

  • Saturday 10:00 - 16:00.

  • Sunday 11:00 - 16:00.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 9m (9yd 2ft) from the cafe entrance.

  • This accessible toilet is located off the cafe area.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards and outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 175cm x 250cm (5ft 9in x 8ft 2in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is no dropdown rail.

  • There is a flush on the transfer side.

  • The tap type is push.

  • There is a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the walls and floor is poor.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 93cm (3ft).

  • Inside the venue, there is level access to the baby change facility.

  • The female and male toilets are located off the cafe area.

  • The female and male toilets are 8m (26ft 3in) from the cafe entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • The photographs show the female and male toilets respectively.

  • The following information is for the cafe.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • Food or drinks are ordered from the counter.

  • Food or drinks can be brought to the table.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is 2m (2yd 7in) from the cafe entrance.

  • The distance between the floor and the lowest table is 69cm (2ft 3in).

  • The distance between the floor and the highest table is 69cm (2ft 3in).

  • Menus are wall only.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is cold snacks.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.

  • This cafe is on the first floor.

  • Monday 10:00 - 16:30.

  • Tuesday 10:00 - 16:30.

  • Wednesday 10:00 - 16:30.

  • Thursday 10:00 - 16:30.

  • Friday 11:00 - 16:30.

  • Saturday 10:00 - 16:30.

  • Sunday 11:00 - 16:30.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 24m (26yd) from the main entrance.

  • The accessible toilet is located on the right past reception.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards and outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 84cm (2ft 9in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 255cm x 295cm (8ft 4in x 9ft 8in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on both sides.

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is push.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is not a toilet roll holder.

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is poor.

  • Lighting levels are bright.

  • The lateral transfer space is 120cm on the left and 100cm on the right.

  • There are four additional accessible toilets.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • The female and male toilets are located on the right past reception.

  • The female and male toilets are 23m (25yd) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located on the right past reception.

  • The height of the baby change table once extended is 88cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

  • There are two additional sets of standard toilets.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.