People's Palace & Winter Gardens

Glasgow Green, Glasgow, Strathclyde Region G40 1AT

01412 760 788

museums@glasgowlife.org.uk

www.glasgowlife.org.uk/museums/peoples-palace/Pages/default.aspx

Guide Last Updated: 15/09/2016

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Access Guide

  • Monday Closed.

  • Tuesday 10:00 - 17:00..

  • Wednesday 10:00 - 17:00..

  • Thursday 10:00 - 17:00..

  • Friday 11:00 - 17:00..

  • Saturday 10:00 - 17:00..

  • Sunday 11:00 - 17:00..

  • Monday 10:00 - 17:00..

  • Tuesday 10:00 - 17:00..

  • Wednesday 10:00 - 17:00..

  • Thursday 10:00 - 17:00..

  • Friday 10:00 - 17:00..

  • Saturday 10:00 - 17:00..

  • Sunday 10:00 - 17:00..

  • The venue is situated within the centre of the city.

  • This venue is situated in Glasgow.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is High Street.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the side of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 7 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 420cm (11ft 10in x 13ft 9in).

  • The nearest designated bay is 16m (17yd) from the main entrance.

  • The furthest designated bay is 22m (24yd) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 120cm (3ft 11in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located on the right as you face the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 120cm (3ft 11in).

  • There are steps to access this area / service.

  • There is / are 4 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

  • The ramp has handrails on both sides.

  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 110cm (3ft 7in) wide.

  • There is a second set of doors.

  • The doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 110cm (3ft 7in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The width of the ramp or slope is 120cm (3ft 11in).

  • There are steps to access this area / service.

  • The steps are located directly in front of the entrance.

  • There is / are 4 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

  • The ramp has handrails on both sides.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played in the Winter Garden Cafe.

  • Lighting levels are bright.

  • There is a tarmac path running around the outside of the palace through the gardens.

  • The floors which are accessible by stairs are G - 1 - 2.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • There is a lift for public use.

  • The lift is located next to the cafe.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G - 1 - 2.

  • The lift is 10m (32ft 10in) from accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).

  • There is a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do not have tactile markings.

  • The lighting level in the lift is bright.

  • Exhibits can be audio described.

  • Tactile signage for exhibits is not available.

  • There is a hearing assistance system.

  • The hearing system is a fixed loop.

  • Staff are trained to use the the hearing system.

  • A deposit is not required for the hearing system.

  • There is a wheelchair to borrow.

  • To borrow the wheelchair, please ask a member of staff.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • No chairs are permanently fixed.

  • The distance between the floor and the lowest table is 71cm (2ft 4in).

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are not available.

  • Plastic / takeaway cutlery is not available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold snacks.

  • Monday 10:00 - 16:15.

  • Tuesday 10:00 - 16:15.

  • Wednesday 10:00 - 16:15.

  • Thursday 10:00 - 16:15.

  • Friday 10:00 - 16:15.

  • Saturday 10:00 - 16:15.

  • Sunday 10:00 - 16:15.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 12m (13yd) from the main entrance.

  • The accessible toilet is located round to the right of the building before the Winter Gardens entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 150cm x 290cm (4ft 11in x 9ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 60cm (1ft 12in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on the right.

  • There is a shelf within the accessible toilet.

  • The shelf is higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is poor.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

  • This door is automatic with a push button on the right.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 94cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

  • Standard toilets are available.

  • The female and male toilets are located through to the left of the Winter Gardens.

  • The female and male toilets are 30m (32yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • This service cannot be requested.