Hilton Glasgow Hotel

1 William Street, Glasgow G3 8HT

01412 045 555

reservations.glasgow@hilton.com

www.hilton.co.uk

Guide Last Updated: 24/07/2017

Something changed?

Access Guide

  • The venue is open 24hrs.

  • The nearest National Rail station is Glasgow Charing Cross.

  • The venue does have its own car park.

  • There are 8 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 370cm x 480cm (12ft 2in x 15ft 9in).

  • The nearest designated bay is 28m (31yd) from the main accessible entrance.

  • The car park surface is tarmac.

  • The car park does have a height restriction barrier.

  • The maximum height is 200.

  • There are 4 designated bays on each level of the car park.

  • The venue does have its own car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • The patron does not have to cross a road.

  • The car park is 9m from the venue's entrance.

  • The convenient dropoff point is located in front of the entrance

  • The area outside the main entrance can be used for parking by Blue Badge holders.

  • The main car park is underground and is accessible via a lift that goes up directly into the hotel lobby.

  • Valet parking is available.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 84cm (2ft 9in) wide.

  • There is level access into the venue.

  • The main doors open by revolving.

  • The revolving door can be slowed down via a push pad.

  • There is a standard manual door next to the revolving door.

  • A doorman is always on duty.

  • The reception desk is 18m (19yd 2ft) from the front entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium in height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • The reception desk is 3m (9ft 10in) from the front entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • This venue does play background music.

  • Lighting levels are bright.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Lighting levels are bright.

  • There is a lift for public use.

  • The lift is located in the lobby.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are -2 to 3.

  • The lift is 3m (9ft 10in) from accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • This lift gives access to the underground car park and the conference facilities on level 3 from the hotel lobby.

  • The floors which are accessible by stairs are B-20.

  • There are 15+ steps between floors.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • The lighting level is bright.

  • There is a lift for public use.

  • The lift is located in the lobby.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are B-20.

  • The lift is 25m (27yd) from accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The dimensions of the lift are 135cm x 186cm (4ft 5in x 6ft 1in).

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

  • The Spa is situated on level 1 and is accessed via this lift.

  • Once inside, there is level access to the service.

  • Full table service is available.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • The distance between the floor and the lowest table is 75cm (2ft 6in).

  • Menus are hand held only.

  • Menus are available in Braille.

  • Menus are available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is รก la carte.

  • Once inside, there is level access to the service.

  • Full table service is not available.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • The distance between the floor and the lowest table is 69cm (2ft 3in).

  • Menus are hand held only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is bar snacks.

  • There is not a ramped entrance into the water.

  • There is not a wet side chair available.

  • There is a hoist for wheelchair users to access the water.

  • The hoist is manual.

  • There are steps into the swimming pool.

  • There are 4 steps.

  • There is a ladder type entrance into the water.

  • The photograph shows the roll in shower in the adapted changing room.

  • The shower has twist/turn controls at a height of 110cm.

  • There are 319 rooms in total.

  • There are 0 standard ground floor rooms.

  • There are accessible ensuite facilities.

  • There is / are 6 room(s) which has / have accessible ensuite facilities.

  • There is / are 6 adjoining room(s) available for carers.

  • The door opens outwards.

  • The dimensions of the accessible ensuite are 150cm x 250cm (4ft 11in x 8ft 2in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 100cm (3ft 3in).

  • Wall mounted grab rails are available.

  • As you face the toilet, the wall mounted grab rails are on both sides.

  • The toilet seat is 43cm (1ft 5in) above floor level.

  • There is a toilet roll holder.

  • The toilet roll holder is not placed higher than 100cm in height.

  • There is a sink.

  • The height of the sink is 74cm (2ft 5in).

  • The tap type is push.

  • There is a functional emergency alarm available in the ensuite.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • There is not a bath.

  • There is a wheel in shower.

  • The shower head is fixed.

  • The shower control type is twist/turn.

  • The shower seat is none.

  • The colour contrast between the walls and floor is good.

  • The number of accessible rooms with baths is 2.

  • The number of accessible rooms with wheel in showers is 4.

  • There are not standard rooms on the ground floor.

  • The accessible rooms are located on levels 8, 9 and 10.

  • All accessible rooms have twin beds.

  • There is a swimming pool.

  • There is a fitness suite.

  • The photograph shows the roll in shower in the accessible changing room.

  • The shower has twist/turn controls at a height of 110cm.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • This accessible toilet is approximately 4m (4yd 1ft) from the accessible entrance.

  • This accessible toilet is located in the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The dimensions of the accessible toilet are 150cm x 380cm (4ft 11in x 12ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 200cm (6ft 7in).

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • The height of the toilet seat above floor level is 48cm (1ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is good.

  • Wall mounted and drop down rails are not available.

  • There are baby changing facilities in the accessible toilet.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.

  • This accessible toilet is located in the Grand Ballroom Corridor.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The dimensions of the accessible toilet are 230cm x 140cm (7ft 7in x 4ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 60cm (1ft 12in).

  • The tap type is lever.

  • The emergency pull cord alarm is fully functional.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 74cm (2ft 5in).

  • There is a hand dryer.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 108cm (3ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the walls and floor is poor.

  • Wall mounted and drop down rails are available.

  • There are baby changing facilities in the accessible toilet.

  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located in the Grand Ballroom Corridor.

  • The female toilet(s) is/are approximately 35m (38yd 10in) from the accessible entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are bright.

  • The male toilet facilities that were surveyed are located in the Grand Ballroom Corridor.

  • The male toilet(s) is/are approximately 35m (38yd 10in) from the accessible entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are bright.

  • Standard toilet facilities are available.

  • The female toilet facilities that were surveyed are located in the standard female changing room.

  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the accessible entrance.

  • Inside the venue, there is level access to the female toilet(s).

  • Lighting levels are bright.

  • The male toilet facilities that were surveyed are located in the standard male changing room.

  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the accessible entrance.

  • Inside the venue, there is level access to the male toilet(s).

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • The Spa comprises of a fully equipped air-conditioned gym, with cardio vascular and strength equipment, a swimming pool, sauna, steam room and spa bath.