Glasgow City Chambers - West Building

82 George Square, Glasgow G2 1DU

01412 874 018

citychambersdutymanager@glasgow.gov.uk

www.glasgow.gov.uk/index.aspx?articleid=19136

Guide Last Updated: 27/01/2017

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Access Guide

  • Monday 08:30 - 17:00.

  • Tuesday 08:30 - 17:00.

  • Wednesday 08:30 - 17:00.

  • Thursday 08:30 - 17:00.

  • Friday 08:30 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Queen Street.

  • The nearest underground station is Buchanan Street.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 275cm x 670cm (9ft x 21ft 12in).

  • On street Blue Badge parking is located on Cochrane Street.

  • Clearly signed and / or standard marked parking bays are available.

  • The dimensions of the standard marked parking bays are 240cm x 550cm (7ft 10in x 18ft 1in).

  • Standard marked parking bays are located on Cochrane Street.

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  • This information is for the entrance located on George Square.

  • There is not level access into the venue.

  • The main door(s) open(s) by revolving.

  • The door(s) is / are heavy.

  • The width of the door opening is 130cm (4ft 3in).

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located directly in front of the entrance.

  • The ramp/slope is permanent.

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  • This information is for the entrance located on George Square.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The automatic doors are push pad activated.

  • The door(s) is / are single.

  • The width of the door opening is 95cm (3ft 1in).

  • There are double doors at the entrance but only the right hand door is automatic.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located directly in front of the entrance.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

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  • The desk/counter is 20m (21yd 2ft) from the accessible entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is medium height (77cm - 109cm).

  • The desk/counter does not have a low (76cm or lower) section.

  • The lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use the system.

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  • There is not level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

  • Hearing loops are fixed in a function suite and the council chamber.

  • There is a wheelchair available to borrow.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located on the left and right off the foyer.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 138cm (4ft 6in).

  • The photographs show the ramps to the left and right of reception respectively.

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  • The floors which are accessible by stairs are B-G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • The floors which are accessible by stairs are B-G-1-2-3.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located to the right as you enter.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is approximately 27m (29yd 1ft) from the accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 98cm (3ft 3in).

  • The dimensions of the lift are 133cm x 110cm (4ft 4in x 3ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is medium.

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  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading down through chamber seating.

  • The ramp/slope is permanent.

  • The width of the ramp/slope is 80cm (2ft 7in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located leading up to seating.

  • There is/are 1-5 step(s) to the area/service.

  • The lighting levels at the step(s) are medium.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is not a/are not handrail(s) at the step(s).

  • The ramp/slope does not bypass the step(s).

  • Some rear steps are not clearly marked.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 8m (8yd 2ft) from the accessible entrance.

  • This accessible toilet is located on the left as you enter.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 77cm (2ft 6in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 230cm x 305cm (7ft 7in x 10ft).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on both sides.

  • The lateral transfer space is 107cm (3ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 93cm (3ft 1in).

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 25m (27yd 1ft) from the lift.

  • This accessible toilet is located on the second floor corridor.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 75cm (2ft 6in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 195cm x 195cm (6ft 5in x 6ft 5in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 99cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not an emergency alarm.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 115cm (3ft 9in).

  • There is not a toilet roll holder.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 31m (33yd 2ft) from the lift.

  • This accessible toilet is located on the second floor corridor.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a sliding bolt.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 195cm x 193cm (6ft 5in x 6ft 4in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 93cm (3ft 1in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not an emergency alarm.

  • Disposal facilities are available in the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 105cm (3ft 5in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is fair.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

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  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located on the second floor corridor.

  • The female and male toilets are approximately 31m (33yd 2ft) from the lift.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is normally on duty.

  • Staff are trained to BSL level (unknown at time of research).

  • There is a wheelchair available to borrow.