You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Partick.
• The nearest underground station is Hillhead.

You are on Parking (Blue Badge Holders Only). Skip to the next section.

Parking (Blue Badge Holders Only)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the Main Range (the brown glasshouse), accessed via Queen Margaret Drive.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is also on-street parking available on Queen Margaret Drive.

You are on Outside Access (Main Gate). Skip to the next section.

Outside Access (Main Gate)

• This information is for the entrance located at the corner of Great Western Road.
• There is level access into the venue.
• The width of the door opening is 155cm (5ft 1in).

You are on Outside Access (Main Glasshouse Accessible Entrance). Skip to the next section.

Outside Access (Main Glasshouse Accessible Entrance)

• This information is for the entrance located at the front of the building, to the left.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 150cm (4ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 180cm (5ft 11in).

You are on Level Change (Main Glasshouse Accessible Entrance). Skip to the next section.

Level Change (Main Glasshouse Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located between the two sets of doors.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Main Glasshouse Entrance). Skip to the next section.

Outside Access (Main Glasshouse Entrance)

• This information is for the entrance located at the front of the building, to the right.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 140cm (4ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Main Greenhouse Entrance). Skip to the next section.

Level Change (Main Greenhouse Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located just beyond the first entrance.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Kibble Palace Entrance). Skip to the next section.

Outside Access (Kibble Palace Entrance)

• This information is for the entrance located at the front of the white glasshouse building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 180cm (5ft 11in).
• Comments View
  • There are similar first sets of doors on either side of this entrance.

You are on Outside Access (Tea Room Entrance). Skip to the next section.

Outside Access (Tea Room Entrance)

• This information is for the entrance located at the tea room.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 105cm (3ft 5in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 85cm (2ft 9in).

You are on Level Change (Tea Room Entrance). Skip to the next section.

Level Change (Tea Room Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the entrance.
• There is/are 3 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

You are on Inside Access (Glasshouse and Kibble Palace). Skip to the next section.

Inside Access (Glasshouse and Kibble Palace)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have tarmac and gravel surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are slight and steep slopes on the paths.
• There are bench seats situated along the paths for people to rest.

You are on Park (Play Park). Skip to the next section.

Park (Play Park)

• Access to the park is via a ramped/sloped path with a slight gradient and a ramped/sloped path with a steep gradient.

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• Access into the Park View
  • There are manual gates at the access points.
• Access Around the Park View
  • The park or garden does have footpaths.
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are slight slopes on the paths.
• Additional Information View
  • The park has a rubberised surface.

You are on Eating and Drinking (Tea Room). Skip to the next section.

Eating and Drinking (Tea Room)

• The following information is for the café.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the tea room entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is main meals and snacks.

You are on Accessible Toilet (Tea Room). Skip to the next section.

Accessible Toilet (Tea Room)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 2m (2yd 7in) from the tea room entrance.
  • This accessible toilet is located to the left as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Baby Changing Facilities - Tea Room. Skip to the next section.

Baby Changing Facilities - Tea Room

• Baby change facilities are located within the venue.
• The baby change facilities are located to the right as you enter the tea room.
• The height of the baby change table once extended is 90cm (2ft 11in).
• Inside the venue, there is level access to the baby change facility.

You are on Accessible Toilet (Toilet Block). Skip to the next section.

Accessible Toilet (Toilet Block)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located in the toilet block.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 120cm x 130cm (3ft 11in x 4ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 69cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm (2ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • The non-infectious waste bins are located in the entrance foyer to the accessible toilet.

You are on Level Change (Toilet Block Accessible Toilet). Skip to the next section.

Level Change (Toilet Block Accessible Toilet)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you face the entrance.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• The ramp/slope does bypass the step(s).

You are on Standard Toilet(s) (Toilet Block). Skip to the next section.

Standard Toilet(s) (Toilet Block)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the toilet block.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Comments View
  • There is 1 unmarked step without handrails to the male toilets urinals.

You are on Level Change (Toilet Block Standard Toilets). Skip to the next section.

Level Change (Toilet Block Standard Toilets)

• There is a shallow step at the entrance to the male standard toilets.
• There are 2 deep steps at the entrance to the female standard toilets, with handrails on both sides of the door.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.