Glenmore Forest Park - Visitor Centre

Access Guide

  • Glenmore Forest Park lies at the heart of the Cairngorms National Park. It’s a great place to see what makes the National Park so special: forests that have been growing for centuries form a green sea around high, rounded mountain, and lochs with sandy beaches glitter in the sun. Rare wildflowers and birds thrive among the trees – much of the forest park is a National Nature Reserve. Best of all, it’s easy to explore, with plenty of things to see and do whatever your mood.

  • At Glenmore Visitor Centre, we can help you find your perfect place in the big glen – there’s a great café too. You could relax on Loch Morlich beach, or hike into the hills from the Sugarbowl. From the visitor centre, an easy trail leads through ancient forest to a beautiful lochan at the foot of dramatic scree slopes.

  • For more information about Glenmore forest please click here including parking charges, opening times and other trails (opens in new tab).

  • From Aviemore follow the signs for Rothiemurchus, Glenmore and the Cairngorm Mountain Railway. Continue through Rothiemurchus Estate and onto Glenmore village. The visitor centre is on your left in the centre of the village. The car park is at grid reference NH 977 098.

  • There is a bus stop within 150 metres of the venue.

  • Buses between Aviemore and the Cairngorm Mountain Railway pass the visitor centre. You'll find details at Traveline Scotland.

  • The nearest Railway Station is Aviemore.

  • You can cycle here from Aviemore on the Old Logging Way, a superb, safe bike route that runs for 6 miles / 9.7 km between Aviemore and the Glenmore Forest Park Visitor Centre.

  • There is a member of staff available for help and assistance.

  • Staff receive disability awareness/equality training.

  • There is not a member of staff trained in British Sign Language.

  • The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.

  • Water bowls for assistance dogs are available.

  • Off Road mobility scooters are available for hire. For more information contact the Speyside Disability Group.

  • Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team via telephone: 0300 067 5000 or e-mail: diversity@forestry.gsi.gov.uk.

  • The venue does have its own parking facilities.

  • The car park is located at the front and side of the visitor centre.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park surface is tarmac.

  • There is a/are Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are clearly marked.

  • There is/are 2 designated Blue Badge parking bay(s) within the car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 630cm (11ft 8in x 20ft 8in).

  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • Clearly marked/signposted parent and child parking bays are not available.

  • All parking spaces are provided on a first come first served basis.

  • There is an additional car park for visitors.

  • There are parking charges for the car park.

  • Parking is not free for visitors of the venue.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located at the payment machines in the car park.

  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The entrance is not clearly visible from the car park.

  • The route from the car park to the entrance is clearly signposted.

  • The surface on the approach to the entrance is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Visitor Centre entrance.

  • There is not a/are not clearly marked drop-off point(s).

  • This information is for the entrance located at the front of the building.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 88cm.

  • There is a second set of doors.

  • The door(s) open(s) both ways.

  • The door(s) is/are single width with an open extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 150cm.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp/slope is slight.

  • The reception point is located ahead as you enter.

  • The reception point is approximately 2m (2yd 7in) from the visitor centre entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is a clear unobstructed route to the reception point.

  • There are not windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.

  • The reception counter is not placed in front of a background which is patterned.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the counter.

  • There is not a lowered section of the counter.

  • The counter is staffed.

  • There is not a hearing assistance system at the reception point.

  • There is step free access throughout the building.

  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).

  • The type of flooring in corridors/walkways is carpet and wood.

  • Handrails with a rounded or oval profile are not provided in corridors/walkways.

  • There is good colour contrast between the walls and floor in all areas.

  • The lighting levels are good.

  • Wayfinding signage is provided.

  • The colour, design and typeface of signs is consistent throughout.

  • Dementia friendly signage is provided.

  • This venue does play background music/sound.

  • Music/sound is played throughout the building.

  • There is not a hearing assistance system.

  • There is an information area located at the rear of the cafe. At the time of the survey the area was being refurbished (October 2016).

  • The following information is for the cafe.

  • The cafe is located at the rear of the visitor centre.

  • There is step free access to the cafe.

  • Full table service is not available.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is not a lowered section of the counter.

  • There is not a hearing assistance system.

  • There is step free access within the cafe.

  • There is ample room for a wheelchair user to manoeuvre.

  • This area does play background music.

  • The type of flooring in this area is carpet and wood.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests on both sides.

  • The nearest table is approximately 2m from the entrance/opening.

  • The nearest table is approximately 2m from the till/counter.

  • The distance between the floor and the lowest table is 41cm.

  • The distance between the floor and the highest table is 71cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is not available.

  • Drinking straws are available.

  • There are hand held menus, menu boards/signs and wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

  • There is an/are accessible toilet(s) for public use.

  • The accessible toilet surveyed is for the sole use of disabled people.

  • This accessible toilet is located at the rear of the visitor centre.

  • This accessible toilet is approximately 15m (16yd 1ft) from the visitor centre entrance.

  • There is step free access to the accessible toilet.

  • This is a shared toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens outwards.

  • The door is light.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The dimensions of the accessible toilet are 185cm x 210cm (6ft 1in x 6ft 11in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • The toilet has a non slip floor.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 110cm (3ft 7in).

  • There is a flush on the transfer side.

  • There is a spatula type lever flush.

  • There is a dropdown rail on the transfer side.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm did not sound when tested.

  • There is a flashing fire alarm beacon within the toilet.

  • Disposal facilities are available in the toilet.

  • There is a/are female sanitary and non-infectious waste disposal units.

  • There is not a/are not coat hook(s).

  • There is a/are wall-mounted grab rail(s) available.

  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.

  • There is a vertical wall-mounted grab rail on the transfer side.

  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.

  • There is a mirror.

  • The mirror is placed at a lower level or at an angle for ease of use.

  • There is not a shelf next to the toilet.

  • The toilet has a cistern.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There are vertical wall-mounted grab rails on both sides of the wash basin.

  • The wash basin tap type is lever.

  • There is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 90cm.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a hand dryer.

  • The hand dryer can be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are good.

  • Baby changing facilities are located within the accessible toilet.

  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.

  • The baby change table is not height adjustable.

  • The height of the baby change table once extended is 98cm (3ft 3in).

  • There is shelf located on the wall opposite to the toilet. The height of the shelf is 76cm.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located at the rear of the cafe.

  • The female and male toilets are approximately 15m (16yd 1ft) from the visitor centre entrance.

  • There is step free access to the female and male toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is lever.

  • There is not a flashing fire alarm beacon within the toilets.

  • Lighting levels are good.