Galloway Forest Park - Glentrool Visitor Centre

Glentrool Forest near Newton Stewart, Wigtownshire, Dumfries & Galloway DG8 6SZ

0300 067 6800

galloway@forestry.gsi.gov.uk

scotland.forestry.gov.uk/forest-parks/galloway-forest-park/glentrool-visitor-centre

Guide Last Updated: 14/03/2017

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Access Guide

  • This is a tranquil spot at the heart of the forest. Unwind in the café and watch woodland birds busy on the feeders or discover the lively waters that meet at stunning Loch Trool on scenic trails beneath the mighty Merrick. This area's history is also written into the landscape – look out for Bruce's Stone nearby, overlooking the Battle of Glentrool in 1307, and a moving monument to 17th century covenanters, slain for their religious beliefs.

  • Glentrool is also one of the world-famous 7stanes mountain bike trail centres, with a range of trails for novice and experienced riders.

  • For more information about Glentrool including parking charges, opening times and other trails please click here (opens in new tab).

  • Glentrool village is off the A714, about 8 miles (13 km) north of Newton Stewart. Turn off the A714 at Bargrennan, following signposts to Galloway Forest Park. Turn right just after Glentrool village, following signposts to Glentrool Visitor Centre. The car park is at grid reference NX 372 786. DG8 6SZ is the nearest postcode.

  • There is not a bus stop within 150 metres of the venue.

  • There are regular buses between Newton Stewart and Ayr, which stop at Glentrool village. The visitor centre is about ½ mile (1 km) from the village.

  • There is a member of staff available for help and assistance.

  • Staff do not receive disability awareness/equality training.

  • There is not a member of staff trained in British Sign Language.

  • Water bowls for assistance dogs are available.

  • Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team via telephone: 0300 067 5000 or e-mail: diversity@forestry.gsi.gov.uk.

  • The venue does have its own parking facilities.

  • The car park is located ahead after you cross Stroan Bridge.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is loose chippings.

  • There is not a/are not Blue Badge parking bay(s) available.

  • Clearly marked/signposted parent and child parking bays are not available.

  • All parking spaces are provided on a first come first served basis.

  • There are parking charges for the car park.

  • Parking is not free for visitors of the venue.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located throughout the car park.

  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • There is a/are clearly marked drop-off point(s).

  • The drop-off points(s) is/are located outside the venue.

  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user unaided.

  • To use the drop off area outside the venue, contact the visitor centre in advance.

  • The Mountain Garden is located at the rear of the car park.

  • The Mountain Garden displays flora and fauna found on the sides of mountains.

  • There is a path around the garden.

  • The surface of the path is compact loose chippings.

  • There are information boards located around the garden.

  • There is a picnic area located outside of the visitor centre, next to the river.

  • The majority of the picnic benches are located on a grass surface.

  • There is one picnic bench which is accessed by a compact loose chipping surface.

  • The height of the picnic benches is 67cm.

  • The surface of the approach is tarmac.

  • There is a/are fixed bollard(s) on the approach.

  • There is step free access on the approach.

  • There is a ramp/slope on the approach.

  • The ramp/slope is permanent, has a slight gradient.

  • This information is for the entrance located at the front of the visitor centre.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped or stepped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp/slope is slight.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • There is a/are handrail(s) at the ramp.

  • The handrail(s) is/are on both sides going up.

  • The ramp/slope does bypass the step(s).

  • The step(s) is/are located to the left as you face the entrance.

  • There is/are 3 step(s).

  • The step(s) is/are clearly marked.

  • The height of the step(s) is/are between 15cm and 18cm.

  • The height of the step(s) is/are 15cm.

  • The going of the step(s) is/are between 30cm and 45cm.

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides going up.

  • Handrails are at the recommended height (90cm-100cm).

  • Handrails do cover the flight of stairs throughout its length.

  • Handrails are easy to grip.

  • Handrails do extend horizontally beyond the first and last steps.

  • There is a small shop located to the left after you enter the visitor centre.

  • There is step free access to the shelves.

  • Payment is taken from the cafe counter.

  • The following information is for the cafe.

  • The cafe is located ahead as you enter.

  • There is step free access to the cafe.

  • Full table service is not available.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is not a lowered section of the counter.

  • There is not a hearing assistance system.

  • There is step free access within the cafe.

  • There is ample room for a wheelchair user to manoeuvre.

  • This area does not play background music.

  • The type of flooring in this area is wood.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests on both sides.

  • The nearest table is approximately 2m from the entrance/opening.

  • The nearest table is approximately 1m from the till/counter.

  • The standard height for tables is 60cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is available.

  • Drinking straws are available.

  • There are wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

  • There is an/are accessible toilet(s) for public use.

  • The accessible toilet surveyed is not for the sole use of disabled people.

  • This accessible toilet is located to the right after you enter the cafe.

  • This accessible toilet is approximately 1m (3ft 3in) from the visitor centre entrance.

  • There is step free access to the accessible toilet.

  • This is a shared toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens inwards.

  • The door is heavy.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 150cm x 305cm (4ft 11in x 10ft).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • The toilet has a non slip floor.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a flush on the transfer side.

  • There is a spatula type lever flush.

  • There is a dropdown rail on the transfer side.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • There is not a flashing fire alarm beacon within the toilet.

  • Disposal facilities are available in the toilet.

  • There is a/are female sanitary and general domestic waste disposal units.

  • There is a/are coat hook(s).

  • There are coat hooks in the toilet at 100cm and 135cm from the floor.

  • There is a/are wall-mounted grab rail(s) available.

  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.

  • There is a vertical wall-mounted grab rail on the transfer side.

  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.

  • There is not a mirror.

  • There is not a shelf next to the toilet.

  • The toilet has a cistern.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There are vertical wall-mounted grab rails on both sides of the wash basin.

  • The wash basin tap type is lever.

  • There is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 100cm.

  • There is not a towel dispenser.

  • There is a hand dryer.

  • The hand dryer can be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are good.

  • Baby changing facilities are located within the accessible toilet.

  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.

  • The baby change table is not height adjustable.

  • The height of the baby change table once extended is 89cm (2ft 11in).

  • There is an alternative entrance to the accessible toilet from outside the visitor centre (photograph 3).

  • The entrance is available to use 24 hours during the summer months.

  • The entrance opens outwards.

  • The door is heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The door has a twist lock.

  • Standard toilet facilities are available.

  • The shared toilets that were surveyed are located to the right after you enter the venue.

  • The shared toilet(s) is/are approximately 3m (3yd 10in) from the visitor centre entrance.

  • There is step free access to the shared toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is lever.

  • There is not a flashing fire alarm beacon within the toilet(s).

  • Lighting levels are good.