Forest of Ae - Cafe and Bike Shop

Ae Village, Dumfries, Dumfries & Galloway DG1 1QB

0300 067 6900

dumfriesborders@forestry.gsi.gov.uk

scotland.forestry.gov.uk/visit/forest-of-ae

Guide Last Updated: 14/03/2017

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Access Guide

  • Ae Forest lies close to Ae Village, just off the A701 Dumfries to Moffat road. Turn off the A701 at Ae Bridgend, following signs to Forest of Ae. You'll reach Ae Village after about 2 miles (3km). Turn right at the Forest of Ae sign at the crossroads just beyond the village, then follow signs to the car park at grid reference NX 984 894. DG1 1QB is the nearest postcode.

  • There is not a bus stop within 150 metres of the venue.

  • There are regular buses between Dumfries and Moffat, stopping at Ae Bridgend and Parkgate, both about 2 miles (3 km) from Ae Village.

  • The nearest Railway Station is Dumfries.

  • There is a member of staff available for help and assistance.

  • Staff do not receive disability awareness/equality training.

  • There is not a member of staff trained in British Sign Language.

  • Water bowls for assistance dogs are available.

  • There are not mobility aids available.

  • Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team by telephone: 0300 067 5000 or e-mail: diversity@forestry.gsi.gov.uk.

  • The venue does have its own parking facilities.

  • The car park is located opposite the Forest Ae Cafe.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is tarmac.

  • There is not a/are not Blue Badge parking bay(s) available.

  • Clearly marked/signposted parent and child parking bays are not available.

  • All parking spaces are provided on a first come first served basis.

  • There is also an overflow car park for visitors.

  • There are parking charges for the car park.

  • Parking is not free for visitors of the venue.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located at the payment machines in the car park.

  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The entrance is clearly visible from the car park.

  • The surface on the approach to the entrance is tarmac and concrete tiles.

  • There is a road to cross between the car park and the entrance.

  • There is tactile paving on dropped kerbs between the car park and the entrance.

  • There is not a/are not clearly marked drop-off point(s).

  • The picnic area is located to the right of the entrance.

  • There is step free access to the picnic tables.

  • There is not space for wheelchairs users to go under the tables.

  • This information is for the entrance located at the front of the building.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is not a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double width but one door is locked.

  • The door(s) is/are heavy.

  • The width of the door opening is 77cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp is very easy.

  • The locked door can be opened if needed. If possible please contact the venue in advance.

  • When the second door is opened the width of the opening is 160cm (5ft 3in).

  • This information is for the entrance located at the side of the building.

  • The entrance area/door is not clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is not a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double width but one door is locked.

  • The door(s) is/are heavy.

  • The width of the door opening is 77cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • The ramp/slope is located in front of the entrance.

  • The gradient of the ramp/slope is slight.

  • The ramp/slope is permanent.

  • There is not a level landing at the top of the ramp/slope.

  • There is not a/are not handrail(s) at the ramp.

  • The locked door can be opened if needed. If possible please contact the venue in advance.

  • When the second door is opened the width of the opening is 160cm (5ft 3in).

  • There is step free access throughout the building.

  • There is a/are door(s) in corridors/walkways which have to be opened manually.

  • The type of flooring in corridors/walkways is vinyl.

  • There is poor colour contrast between the walls and floor in the majority of corridors/walkways.

  • The lighting levels are varied.

  • Wayfinding signage is provided.

  • The colour, design and typeface of signs is consistent throughout.

  • Dementia friendly signage is provided.

  • This venue does not play background music/sound.

  • There is not a hearing assistance system.

  • The Bike Shop is located to the left after you enter the main entrance.

  • There is step free access to the Bike Shop.

  • There is clear manoeuvring space between the aisles.

  • The payment counter is high.

  • There is not a low section, but a member of staff can come around and serve a customer if needed.

  • The following information is for the restaurant.

  • The restaurant is located to the right after you enter.

  • There is step free access to the cafe.

  • There is a/are double, heavy manual door(s) to access this area.

  • Full table service is not available.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is not a lowered section of the counter.

  • There is not a hearing assistance system.

  • The hearing assistance system is not signed.

  • There is step free access within the cafe.

  • There is ample room for a wheelchair user to manoeuvre.

  • This area does not play background music.

  • The type of flooring in this area is laminate.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests on both sides.

  • The nearest table is approximately 2m from the entrance/opening.

  • The nearest table is approximately 2m from the till/counter.

  • The standard height for tables is 72cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is available.

  • Drinking straws are available.

  • There are hand held menus and wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

  • There is an/are accessible toilet(s) for public use.

  • The accessible toilet surveyed is not for the sole use of disabled people.

  • This accessible toilet is located at the rear of the building.

  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.

  • There is step free access to the accessible toilet.

  • This is a shared toilet.

  • A key is not required for the accessible toilet.

  • There is no signage on or near the toilet door.

  • The door opens outwards.

  • The door is light.

  • The width of the accessible toilet door is 85cm (2ft 9in).

  • The dimensions of the accessible toilet are 160cm x 275cm (5ft 3in x 9ft).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • The toilet has a non slip floor.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 70cm (2ft 4in).

  • There is a flush, however it is not on the transfer side.

  • There is a spatula type lever flush.

  • There is a dropdown rail on the transfer side.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • There is not a flashing fire alarm beacon within the toilet.

  • Disposal facilities are available in the toilet.

  • There is a/are non-infectious waste and open waste paper bin disposal units.

  • There is a/are coat hook(s).

  • The height of the coat hook is 170cm from the floor.

  • There is a/are wall-mounted grab rail(s) available.

  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.

  • There is a vertical wall-mounted grab rail on the transfer side.

  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.

  • There is a mirror.

  • The mirror is not placed at a lower level or at an angle for ease of use.

  • There is not a shelf next to the toilet.

  • The toilet has a cistern.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There are vertical wall-mounted grab rails on both sides of the wash basin.

  • The wash basin tap type is lever.

  • There is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 90cm.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is not a hand dryer.

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is poor.

  • The lighting levels are good.

  • Baby changing facilities are located within the accessible toilet.

  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.

  • The baby change table is not height adjustable.

  • The height of the baby change table once extended is 83cm (2ft 9in).

  • The lock was broke at the time of the survey (February 2017).

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located at the rear of the main corridor.

  • The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.

  • There is step free access to the female and male toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is push.

  • There is not a flashing fire alarm beacon within the toilets.

  • Lighting levels are good.

  • There are standard shower facilities available in the standard toilets.

  • There is a deep step to access the showers.