Tay Forest Park - Queen's View Visitor Centre - Cafe and Toilets
B8019, Near Pitlochry, Perthshire PH16 5NR
01796 474 188
Guide Last Updated: 31/05/2021
Queen's View lies at the heart of Highland Perthshire, and it's the area's most popular visitor attraction. Just one look is enough to tell you why.
When Queen Victoria visited in 1866, she assumed that the sweeping view west along Loch Tummel was named after her – but she was wrong. We think the view was really named after Isabella, the first wife of Robert the Bruce, who lived more than 500 years earlier.
Today, you too can enjoy views fit for a queen – along with a nice cup of tea at the café. Pick out some gifts at the well-stocked shop and relax before exploring the nearby forests.
Take the B8019 west of Pitlochry. Queen's View is about 7 miles (11 km) from the town. The entrance to the car park is at grid reference NN 864 598. PH16 5NR is the nearest postcode.
There is a bus stop within 150 metres of the venue.
You can catch a bus to Queen's View from Pitlochry, which takes about 15 minutes. Check Traveline Scotland for times and fares.
There is a member of staff available for help and assistance.
Staff do not receive disability awareness/equality training.
There is not a member of staff trained in British Sign Language.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs.
Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team via telephone: 0300 067 5000 or e-mail: firstname.lastname@example.org.
There is a wheelchair available to borrow in the cafe, this can be used for the Queen's View Trail.
The venue does have its own parking facilities.
The car park is located at the front of the visitor centre.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park surface is tarmac.
There is a/are Blue Badge parking bay(s) available.
The Blue Badge bay(s) markings are faded.
There is/are 3 designated Blue Badge parking bay(s) within the car park.
The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 610cm (15ft 9in x 20ft).
There is a 120cm hatched zone around the Blue Badge parking bay(s).
Parking spaces for Blue Badge holders do not need to be booked in advance.
Clearly marked/signposted parent and child parking bays are not available.
All parking spaces are provided on a first come first served basis.
There are parking charges for the car park.
Parking is not free for visitors of the venue.
Payment signs are provided.
Payment signs are clearly presented.
Payment signs are located at the payment machines in the car park.
Payment term signs do make it clear if parking charges apply to Blue Badge holders.
Parking is free for Blue Badge holders.
Payment machines are located throughout the car park.
There is a payment machine at a convenient height for wheelchair users.
There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
This information is for the entrance located at the front of the building.
The entrance area/door is clearly signed.
There is step-free access at this entrance.
There is not a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically (towards you).
The door(s) is/are double width.
The width of the door opening is 160cm.
The following information is for the cafe.
The cafe is located ahead as you enter.
Full table service is not available.
Food and/or drinks are ordered from the service counter.
Food and/or drinks can be brought to the table.
The height of the service counter is medium height (77cm - 109cm).
There is not a lowered section of the counter.
There is not a hearing assistance system.
There is ample room for a wheelchair user to manoeuvre.
This area does not play background music.
The type of flooring in this area is wood.
No tables are permanently fixed.
Some chairs are permanently fixed.
Some chairs have armrests on both sides.
The nearest table is approximately 6m from the entrance/opening.
The nearest table is approximately 2m from the till/counter.
The distance between the floor and the lowest table is 40cm.
The distance between the floor and the highest table is 71cm.
Plastic/takeaway cups are available.
Plastic/takeaway cutlery is available.
Drinking straws are available.
There are wall menus available.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
The lighting levels are good.
There is an/are accessible toilet(s) for public use.
The accessible toilet surveyed is not for the sole use of disabled people.
This accessible toilet is located to the right as you enter.
This accessible toilet is approximately 8m (8yd 2ft) from the cafe and toilets entrance.
There is step free access to the accessible toilet.
This is a shared toilet.
A key is not required for the accessible toilet.
There is pictorial signage on or near the toilet door.
The door opens outwards.
The door is heavy.
The door is locked by a twist lock.
The width of the accessible toilet door is 77cm (2ft 6in).
The dimensions of the accessible toilet are 150cm x 270cm (4ft 11in x 8ft 10in).
The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
The toilet has not got a non slip floor.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 75cm (2ft 6in).
There is a flush, however it is not on the transfer side.
There is not a spatula type lever flush.
There is a dropdown rail on the transfer side.
There is an emergency alarm.
The emergency pull cord alarm is not fully functional.
The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
There is not a flashing fire alarm beacon within the toilet.
Disposal facilities are available in the toilet.
There is a/are female sanitary disposal units.
There is a/are coat hook(s).
The height of the coat hook is 160cm from the floor.
There is a/are wall-mounted grab rail(s) available.
As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
There is a vertical wall-mounted grab rail on the transfer side.
There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
There is not a mirror.
There is not a shelf next to the toilet.
The toilet has a cistern.
The height of the toilet seat above floor level is 45cm (1ft 6in).
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm (3ft 3in).
The height of the toilet roll holder is 105cm (3ft 5in).
There is a wash basin.
The wash basin can be reached from seated on the toilet.
The wash basin is not placed higher than 74cm (2ft 5in).
There are vertical wall-mounted grab rails on both sides of the wash basin.
The wash basin tap type is lever.
There is a mixer tap.
There is a soap dispenser.
The soap dispenser cannot be reached from seated on the toilet.
The height of the soap dispenser is 87cm.
There is not a towel dispenser.
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm (3ft 3in).
The contrast between the external door and wall is good.
The contrast between the internal door and wall is good.
The contrast between the dropdown rail(s) and wall is good.
The contrast between the wall-mounted grab rail(s) and wall is good.
The toilet seat colour contrast is good.
The contrast between the walls and floor is good.
The lighting levels are good.
Standard toilet facilities are available.
The female and male toilet facilities that were surveyed are located to the right as you enter.
The female and male toilets are approximately 6m (6yd 1ft) from the cafe and toilets entrance.
There is step free access to the female and male toilet(s).
There is pictorial signage on or near the toilet door.
An ambulant toilet with wall-mounted grab rails is not available.
The wash basin tap type is sensor.
There is not a flashing fire alarm beacon within the toilets.
Lighting levels are good.
Baby change facilities are located within the venue.
Baby change facilities are located in the standard female and male toilets.
There is step free access to the baby change facilities.
The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
The baby change table is not height adjustable.
The height of the baby change table once extended is 95cm (3ft 1in).