Tay Forest Park - Queen's View Visitor Centre - Cafe and Toilets

Access Guide

  • Queen's View lies at the heart of Highland Perthshire, and it's the area's most popular visitor attraction. Just one look is enough to tell you why.

  • When Queen Victoria visited in 1866, she assumed that the sweeping view west along Loch Tummel was named after her – but she was wrong. We think the view was really named after Isabella, the first wife of Robert the Bruce, who lived more than 500 years earlier.

  • Today, you too can enjoy views fit for a queen – along with a nice cup of tea at the café. Pick out some gifts at the well-stocked shop and relax before exploring the nearby forests.

  • For more information about Queen's View including parking charges and opening times please click here (opens in new tab).

  • Take the B8019 west of Pitlochry. Queen's View is about 7 miles (11 km) from the town. The entrance to the car park is at grid reference NN 864 598. PH16 5NR is the nearest postcode.

  • There is a bus stop within 150 metres of the venue.

  • You can catch a bus to Queen's View from Pitlochry, which takes about 15 minutes. Check Traveline Scotland for times and fares.

  • The nearest Railway Station is Pitlochry.

  • There is a member of staff available for help and assistance.

  • Staff do not receive disability awareness/equality training.

  • There is not a member of staff trained in British Sign Language.

  • Water bowls for assistance dogs are available.

  • There are mobility aids available.

  • The mobility aids available include wheelchairs.

  • Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team via telephone: 0300 067 5000 or e-mail: diversity@forestry.gsi.gov.uk.

  • There is a wheelchair available to borrow in the cafe, this can be used for the Queen's View Trail.

  • The venue does have its own parking facilities.

  • The car park is located at the front of the visitor centre.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park surface is tarmac.

  • There is a/are Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) markings are faded.

  • There is/are 3 designated Blue Badge parking bay(s) within the car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 610cm (15ft 9in x 20ft).

  • There is a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • Clearly marked/signposted parent and child parking bays are not available.

  • All parking spaces are provided on a first come first served basis.

  • There are parking charges for the car park.

  • Parking is not free for visitors of the venue.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located at the payment machines in the car park.

  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • There is not a/are not clearly marked drop-off point(s).

  • This information is for the entrance located at the front of the building.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is not a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically (towards you).

  • The door(s) is/are double width.

  • The width of the door opening is 160cm.

  • The following information is for the cafe.

  • The cafe is located ahead as you enter.

  • Full table service is not available.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is not a lowered section of the counter.

  • There is not a hearing assistance system.

  • There is ample room for a wheelchair user to manoeuvre.

  • This area does not play background music.

  • The type of flooring in this area is wood.

  • No tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests on both sides.

  • The nearest table is approximately 6m from the entrance/opening.

  • The nearest table is approximately 2m from the till/counter.

  • The distance between the floor and the lowest table is 40cm.

  • The distance between the floor and the highest table is 71cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is available.

  • Drinking straws are available.

  • There are wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

  • There is an/are accessible toilet(s) for public use.

  • The accessible toilet surveyed is not for the sole use of disabled people.

  • This accessible toilet is located to the right as you enter.

  • This accessible toilet is approximately 8m (8yd 2ft) from the cafe and toilets entrance.

  • There is step free access to the accessible toilet.

  • This is a shared toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens outwards.

  • The door is heavy.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 77cm (2ft 6in).

  • The dimensions of the accessible toilet are 150cm x 270cm (4ft 11in x 8ft 10in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • The toilet has not got a non slip floor.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a flush, however it is not on the transfer side.

  • There is not a spatula type lever flush.

  • There is a dropdown rail on the transfer side.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • There is not a flashing fire alarm beacon within the toilet.

  • Disposal facilities are available in the toilet.

  • There is a/are female sanitary disposal units.

  • There is a/are coat hook(s).

  • The height of the coat hook is 160cm from the floor.

  • There is a/are wall-mounted grab rail(s) available.

  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.

  • There is a vertical wall-mounted grab rail on the transfer side.

  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.

  • There is not a mirror.

  • There is not a shelf next to the toilet.

  • The toilet has a cistern.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 105cm (3ft 5in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There are vertical wall-mounted grab rails on both sides of the wash basin.

  • The wash basin tap type is lever.

  • There is a mixer tap.

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 87cm.

  • There is not a towel dispenser.

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are good.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located to the right as you enter.

  • The female and male toilets are approximately 6m (6yd 1ft) from the cafe and toilets entrance.

  • There is step free access to the female and male toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is sensor.

  • There is not a flashing fire alarm beacon within the toilets.

  • Lighting levels are good.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in the standard female and male toilets.

  • There is step free access to the baby change facilities.

  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.

  • The baby change table is not height adjustable.

  • The height of the baby change table once extended is 95cm (3ft 1in).