Galloway Forest Park - Kirroughtree Visitor Centre

Forest Drive, Newton Stewart, Dumfries & Galloway DG8 7BE

0300 067 6800

galloway@forestry.gsi.gov.uk

scotland.forestry.gov.uk/forest-parks/galloway-forest-park/kirroughtree-visitor-centre

Guide Last Updated: 10/03/2017

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Access Guide

  • There's always something different to see and do here at Kirroughtree, whatever the time of year. The visitor centre is a great place to kick back and enjoy the view, browse the displays or fuel up for the trails, and there's lots of information about what to see and do.

  • If you fancy a gentle stroll, wander to the Wild Watch Hide and spot red squirrels and woodland birds, or meander to picturesque Bruntis Loch for a picnic. Burn off some steam in the adventure play park or try the orienteering course, check out the single track on your mountain bike or enjoy a gentle family cycle on the forest roads. This is also a great place to be after dark, when the stars put on a spectacular show!

  • For more information about Kirroughtree including parking charges, openings time and other trails please click here (opens in new tab).

  • Kirroughtree Visitor Centre is just off the A75 at Palnure, about 1.5 miles (2.4 km) east of Newton Stewart. Turn off the A75 at Palnure, following the signs to Kirroughtree Visitor Centre. Keep following the signs for about 1½ miles (3 km), until you reach the car park. The car park is at grid reference NX 452 646. DG8 7BE is the nearest postcode. Please note despite what your satnav may suggest, we strongly recommend you stay on the A75 until Palnure and turn off to the visitor centre there.

  • There is not a bus stop within 150 metres of the venue.

  • There are regular buses between Dumfries and Stranraer, via Newton Stewart and Gatehouse of Fleet. Get off at Palnure and follow the signs to the visitor centre – it's about 1 mile (2 km) away on foot.

  • The nearest Railway Station is Dumfries.

  • There is a member of staff available for help and assistance.

  • Staff receive disability awareness/equality training.

  • There is not a member of staff trained in British Sign Language.

  • Water bowls for assistance dogs are available.

  • There are mobility aids available.

  • The mobility aids available include wheelchairs.

  • Forestry Commission leaflets, maps and publications can be provided in alternative format, for example, in large print or in another language. For more information please contact: The Diversity Team via telephone: 0300 067 5000 or e-mail: diversity@forestry.gsi.gov.uk.

  • The venue does have its own parking facilities.

  • The car park is located next to the visitor centre.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • There is a/are Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are signposted but have no markings.

  • There is/are 10 designated Blue Badge parking bay(s) within the car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm (11ft 10in x 19ft 8in).

  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • Clearly marked/signposted parent and child parking bays are not available.

  • All parking spaces are provided on a first come first served basis.

  • There are parking charges for the car park.

  • Parking is not free for visitors of the venue.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located at the payment machines in the car park.

  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is a payment machine at a convenient height for wheelchair users.

  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The entrance is clearly visible from the car park.

  • The surface on the approach to the entrance is concrete tiles and tarmac and block paving.

  • There is not a road to cross between the car park and the entrance.

  • There is not a/are not clearly marked drop-off point(s).

  • The majority of the car park has a loose chipping surface with wire mesh.

  • The designated Blue Badge parking bays have a concrete tile surface around the edge.

  • There is a picnic area located outside the visitor centre.

  • The height of the picnic benches is 68cm (2ft 3in).

  • The surface of the picnic area is block paving.

  • There is tarmac path leading down to the playground.

  • There is an/are accessible toilet(s) for public use.

  • The accessible toilet surveyed is for the sole use of disabled people.

  • This accessible toilet is located at the rear of the visitor centre building, near the bike shop.

  • There is step free access to the accessible toilet.

  • This is a shared toilet.

  • A key is not required for the accessible toilet.

  • There is pictorial signage on or near the toilet door.

  • The door opens inwards.

  • The door is heavy.

  • The door is locked by a lever twist.

  • The width of the accessible toilet door is 81cm (2ft 8in).

  • The dimensions of the accessible toilet are 160cm x 330cm (5ft 3in x 10ft 10in).

  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • The toilet has a non slip floor.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 89cm (2ft 11in).

  • There is a flush, however it is not on the transfer side.

  • There is not a spatula type lever flush.

  • There is a dropdown rail on the transfer side.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • There is not a flashing fire alarm beacon within the toilet.

  • Disposal facilities are not available in the toilet.

  • There is not a/are not coat hook(s).

  • There is a/are wall-mounted grab rail(s) available.

  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.

  • There is a vertical wall-mounted grab rail on the transfer side.

  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.

  • There is a mirror.

  • The mirror is not placed at a lower level or at an angle for ease of use.

  • There is not a shelf next to the toilet.

  • The toilet has a cistern.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • There are vertical wall-mounted grab rails on both sides of the wash basin.

  • The wash basin tap type is lever.

  • There is a mixer tap.

  • There is not a soap dispenser.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 110cm (3ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The height of the hand dryer is 110cm (3ft 7in).

  • The contrast between the external door and wall is poor.

  • The contrast between the internal door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are good.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located at the rear of the visitor centre building, near the bike shop.

  • There is step free access to the female and male toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is lever.

  • There is not a flashing fire alarm beacon within the toilets.

  • Lighting levels are good.

  • This information is for the entrance located at the front of the visitor centre.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • There is not a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • The main door(s) open(s) automatically.

  • The main automatic door(s) is/are push pad or push button activated.

  • The push pad or push button is 100cm from floor level.

  • The door(s) is/are single width.

  • The width of the door opening is 105cm.

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The automatic door(s) is/are push pad or push button activated.

  • The push pad or push button is 100cm from floor level.

  • The door(s) is/are single width.

  • The width of the door opening is 105cm.

  • The Wildlife Watch area is located to the right after you enter the video centre.

  • There is step free access throughout the Wildlife Watch area.

  • There is a video screen playing videos of wildlife in the forest.

  • There are activity stands located within the area. The height of the stands vary between 68cm (2ft 3in) and 80cm (2ft 8in).

  • There is seating available in the area.

  • The following information is for the cafe.

  • The cafe is located ahead as you enter the visitor centre.

  • There is step free access to the cafe.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is a lowered section of the counter.

  • The lowered section of the counter is at the recommended height of 76cm.

  • There is a clear knee recess beneath the lowered section of the counter.

  • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).

  • There is not a hearing assistance system.

  • There is ample room for a wheelchair user to manoeuvre.

  • This area does not play background music.

  • The type of flooring in this area is vinyl.

  • Some tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests on both sides.

  • The nearest table is approximately 10m from the entrance/opening.

  • The nearest table is approximately 1m from the till/counter.

  • The distance between the floor and the lowest table is 68cm.

  • The distance between the floor and the highest table is 107cm.

  • The standard height for tables is 68cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is available.

  • Drinking straws are available.

  • There are hand held menus and wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

  • There is a shop located ahead as you enter the visitor centre and a shop area at the rear.

  • There is step free access to the shop.

  • There is a clear manoeuvring space between the aisles.

  • Payment is made at the cafe service counter.

  • The facility is located to the left after you enter the visitor centre.

  • The facility is approximately 9m (9yd 2ft) from the visitor centre entrance.

  • There is level access to the facility.

  • You do not need a key for the facility.

  • The dimensions of the facility are 290cm x 405cm (9ft 6in x 13ft 3in).

  • The facility changing bench height is adjustable.

  • The facility changing bench is free standing.

  • The length of the facility changing bench is 180cm (5ft 11in).

  • The facility hoist is powered overhead.

  • The overhead hoist covers all areas in cubicle.

  • The sling is attached to the hoist by loop.

  • The facility toilet is peninsular.

  • The transfer space on the left as you face the toilet is 190cm (6ft 3in).

  • The transfer space on the right as you face the toilet is 85cm (2ft 9in).

  • Wall mounted grab rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • Drop down rails are provided.

  • As you face the toilet the drop down rail(s) is/are on both sides.

  • The type of wash basin is adjustable.

  • Wall mounted grab rails are available at the wash basin.

  • As you face the wash basin, the wall mounted grab rails are on both sides.

  • Disposal facilities are available.

  • A privacy screen is available.

  • Wide tear off paper roll is available.

  • The facility has a non slip floor.

  • A functioning emergency alarm is available.

  • The door into the changing place opens towards you (pull).

  • The door is heavy.

  • The width of the opening is 85cm (2ft 9in).

  • There is a coat hook. The height of the coat hook is 160cm (5ft 3in).

  • The height to the bottom edge of the mirror is 70cm (2ft 4in).

  • This a Clos Mat Toilet.

  • The height of the toilet seat is 49cm (1ft 7in).

  • There are two flushes either side of the toilet seat.

  • The toilet roll holder is within reach from the toilet.

  • The toilet roll holder is under 100cm (3ft 3in).

  • The towel dispenser is out of reach from the toilet.

  • The height of the towel dispenser is 115cm (3ft 9in).

  • There is no hand dryer within the changing place.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located to the left after you enter the visitor centre.

  • The female and male toilets are approximately 9m (9yd 2ft) from the visitor centre entrance.

  • There is step free access to the female and male toilet(s).

  • There is pictorial signage on or near the toilet door.

  • An ambulant toilet with wall-mounted grab rails is not available.

  • The wash basin tap type is lever.

  • There is not a flashing fire alarm beacon within the toilets.

  • Lighting levels are good.

  • There is a parent and baby room for public use.

  • The parent and baby room is located to the left after you enter the visitor centre.

  • The parent and baby room is approximately 10m from the visitor centre entrance.

  • There is step free access to the parent and baby room.

  • Staff do not need to be notified for use of the room.

  • There is pictorial signage on or near the parent and baby room door.

  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.

  • The baby change table is not height adjustable.

  • The height of the baby change table once extended is 86cm (2ft 10in).

  • There are disposal facilities in the parent and baby room.

  • There is a wash basin in the parent and baby room.

  • The height of the wash basin is 86cm.

  • The wash basin tap type is lever.

  • There is/are not chair(s) in the parent and baby room.

  • There is not a chair with armrests on both sides.

  • There is not a toilet in the parent and baby room.

  • There is not a flashing fire alarm beacon within the room.

  • The lighting levels are good.