Access Guide
Getting Help and Assistance
- For a map of the racecourse please click here (new tab).
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- Staff do not receive deaf awareness training.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
- There are hearing induction loops available. There are fixed loops and portable loops available. Please contact the racecourse for more information.
Getting Here
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By Road
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- The racecourse is just a few minutes from Epsom Town Centre on the B290 Epsom Downs Road or alternatively just off junction 9 of the M25. During the racing season, AA signs will mark all major approach routes. If you are using satellite navigation, please use the postcode KT18 5LQ.
- There is plenty of on-site car parking available for all conferences and events held at Epsom Downs Racecourse. During racedays car parking is available at various car parks on-site. Car parks are clearly signed.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- Metrobus operates a 460, 480 and 406F service which runs from Epsom Town Centre to Tattenham Corner Station. It is an easy way to reach the racecourse in just 3 stops.
- For more information on Metrobus please click here (opens new tab).
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By Train
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- The nearest Railway Station is Tattenham Corner Station and Epsom Station.
- Epsom station is connected by both South West Trains and Southern Trains. Connections from London Waterloo and London Victoria. Take a 10 minute taxi or bus ride from the station. Please note that during The Investec Derby Festival a shuttle bus service runs from Epsom station. Tattenham Corner Station. Approximately 1/2 mile walk to the racecourse. Epsom Downs Station. Approximately 1 mile walk to the racecourse.
- For more information on National Rail please click here (opens new tab).
Raceday Parking
Outside Access (Parade Ring Entrance)
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Entrance
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- This information is for the entrance located near to the Parade Ring.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 140cm.
- There is a slope with a very easy incline.
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Ramp/Slope
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- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Step(s) (Ground Floor to Mezzanine)
- There is a/are step(s) located leading from the entrance lobby.
- The step(s) is/are used to access the mezzanine floor.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 16cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Lift (Ground Floor to Mezzanine)
- There is a lift for public use.
- The lift is located in the entrance lobby.
- The lift is clearly visible from the entrance.
- The lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The platform lift accesses a small level change.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 139cm x 180cm (4ft 7in x 5ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Other Floors (East Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the right of the platform lift.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are 1, 2, 3 and 4.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Lift (East Lift)
- There is a lift for public use.
- The lift is located to the left of the platform lift.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Mezzanine,1, 2, 3 and 4.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 140cm x 175cm (4ft 7in x 5ft 9in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Other Floors (West Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the left of the platform lift.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are Mezzanine,1, 2, 3 and 4.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift (West Stairs)
- There is a lift for public use.
- The lift is located to the right of the platform lift.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Mezzanine, 1, 2, 3 and 4.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 175cm x 185cm (5ft 9in x 6ft 1in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Other Floors (Mezzanine to First Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located at the centre of the Mezzanine Bars.
- The floors which are accessible by stairs are Mezzanine, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Counter (Betting Counter - First Floor West Lift Lobby)
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Counter
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- The counter is located after exiting the lift.
- The counter is approximately 2m (2yd 7in) from the West Lift.
- The counter is clearly visible from the lift.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the counter are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is carpet.
Eating and Drinking (Blue Ribband)
- The following information is for the bar.
- The bar is located on the first floor of the Queen's Stand.
- There is step-free access to the bar.
- Full table service is not available.
- Food and/or drinks are ordered from the service counter.
- Food and/or drinks can be brought to the table.
- The height of the service counter is high (110cm+) .
- There is not a lowered section of the counter.
- There is not a hearing assistance system .
- There is step-free access within the bar.
- There is ample room for a wheelchair user to manoeuvre.
- Background music varies according to the function/event.
- The type of flooring in this area is carpet and wood.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- The distance between the floor and the lowest table is 70cm.
- The distance between the floor and the highest table is 107cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
Counter (Betting Counter - Blue Ribband Bar)
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Counter
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- The counter is located Blue Ribband Bar.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a plain background.
- The lighting levels at the counter are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the counter.
- The type of flooring in this area is wood.
The Queen's Stand First Floor - Parade Ring Viewing Area
- The entrance leading out to the Parade Ring viewing area is at the rear of the bar.
- There is a sliding door leading out onto the Parade Ring viewing area. The door is single width and is 110cm wide.
- There is an shallow step just after the entrance.
- There is step free access along the Parade Ring viewing area.
The Queen's Stand First Floor Trackside Viewing Area
- The entrance leading out to the trackside viewing area is at the rear of the bar.
- There is a sliding door leading out onto the Parade Ring viewing area. The door is single width and is 110cm wide.
- There is step free access along the rear of the trackside viewing area.
Designated Seating Area(s) (The Queen's Stand - First Floor Trackside Viewing Area)
- The name of the designated seating area is The Queen's Stand - First Floor Trackside Viewing Area.
- There is step-free access to the designated seating area.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a/are not handrail(s) at the ramp.
- The designated seating area(s) is/are clearly signed.
- The view from the seating area is good.
- The number of spaces for wheelchair users varies (dependent on match/event).
- There is sufficient space for an assistance dog to rest.
- There is a dedicated steward to provide assistance.
- There is an accessible toilet close to the seating area.
Accessible Toilet(s) (Queen's Stand - First Floor)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located to the left of the West Lift.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- The emergency pull cord alarm is not fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 88cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s) (Queen's Stand First Floor)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left of the West Lift.
- There is step-free access into the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is available.
- The vertical and horizontal grab rails vary.
- The wash basin(s) tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Getting around the Racecourse link (new tab) - click here
- Betting Counters around the Racecourse link (new tab) - click here