Escape Lounge

East Midlands Airport, Castle Donington, Derby DE74 2SA

08712 710 711

www.eastmidlandsairport.com

Guide Last Updated: 22/12/2017

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Access Guide

  • Access to the Escape Lounge is only available by pre booking or paying on the day.

  • This information is for the entrance located opposite Departure Gate 16.

  • The entrance area/door is clearly signed.

  • There is step free access at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 100cm.

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  • The reception point is located ahead after you enter.

  • The reception point is approximately 2m (2yd 7in) from the Lounge Entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is a clear unobstructed route to the reception point.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the counter.

  • There is a lowered section of the counter.

  • The lowered section of the counter is at the recommended height of 76cm.

  • There is sufficient space to write or sign documents on the lowered section of the counter.

  • There is a clear knee recess beneath the lowered section of the counter.

  • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).

  • The counter is staffed.

  • There is not a hearing assistance system at the reception point.

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  • The following information is for the restaurant.

  • Full table service is available.

  • Food and/or drinks are ordered from the service counter.

  • Food and/or drinks can be brought to the table.

  • The height of the service counter is medium height (77cm - 109cm).

  • There is not a lowered section of the counter.

  • There is ample room for a wheelchair user to manoeuvre.

  • The type of flooring in this area is carpet and vinyl.

  • All tables are permanently fixed.

  • Some chairs are permanently fixed.

  • Some chairs have armrests on both sides.

  • The nearest table is approximately 3m from the entrance/opening.

  • The distance between the floor and the lowest table is 38cm.

  • The distance between the floor and the highest table is 73cm.

  • Plastic/takeaway cups are available.

  • Plastic/takeaway cutlery is not available.

  • Drinking straws are available.

  • There are hand held menus and wall menus available.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Picture menus are not available.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • The lighting levels are good.

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  • There is not an/are not accessible toilet(s) for public use.

  • The nearest accessible toilet(s) is/are located by Departure Gate 14.

  • Standard toilet facilities are not available.

  • The nearest standard toilet(s) is/are located by Departure Gate 14.