Eye Clinic

Royal Blackburn Hospital, Haslingden Road, Blackburn BB2 3HH

01254 263 555

pals@elht.nhs.uk

www.elht.nhs.uk

Guide Last Updated: 23/03/2017

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Access Guide

  • The Royal Blackburn Hospital is located on Haslingden Road. Use the postcode BB2 3HH if using a sat-nav device.
    From Blackburn Bus Station continue along Salford, heading away from the town centre. When passing the traffic lights veer right and head along Cicely Lane until you reach the T-junction (Higher Audley Street/A6078). Turn right onto Higher Audley Street/A6078 and continue until the next junction. Turn left onto Bennington Street where the Hospital is signposted. Follow Bennington Street until the T junction for Haslingden Road. Turn left onto Haslingden Road and the Hospital is located on the left.

  • A designated disabled parking area is available at the main hospital reception, next to Visitor Car Park O.
    The main visitors car park is Car Park N, opposite the main hospital entrance. Limited places are also available at Car Park J.
    Entry to Car Park J for external visitors can only be accessed by credit or debit card. On entry, insert a credit or debit card into the barrier reader. The card will be read, the entry date and time recorded, and the card will then be returned. When the card has been removed the entry barrier will be raised to allow access.
    On exit, please insert the same card into the barrier reader. The card will be read, the exit date and time recorded, and the cost calculated and receipt produced. When the card has been removed the barrier will be raised to exit.
    Please note - Car Park J cannot be accessed via the M65.

  • There is a bus stop located close to the main entrance. You can use Metro's online journey planner to start to plan your journey by bus.
    The Hospital Trust has made a commitment to provide free transport services between Burnley General Hospital and the Royal Blackburn Hospital for patients and visitors. The service is now operational, running from 06:15 to 21:30 (the last bus) Monday to Friday. A reduced service will operate on weekends and bank holidays.

  • The nearest rail station is Blackburn, 1.2 miles away.
    To view the route please use the google map link below.

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.

  • The Patient Advice and Liaison Service (PALS) is located at the main hospital reception desk.

  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 587 2586.

  • The email address for the Patient Advice and Liaison Service (PALS) is pals@elht.nhs.uk.

  • There are volunteers available for help and assistance at the hospital.

  • Volunteers can be found at the PALS desk at the main hospital reception.

  • Volunteers do not receive disability awareness / equality training.

  • Hospital staff do receive disability awareness / equality training.

  • Hospital staff receive deaf awareness training.

  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages.

  • There is not an assistance dog toilet or toileting area on the hospital site.

  • Water bowls for assistance dogs are available.

  • BSL interpreters can be provided on request.

  • Language interpreters can be provided on request.

  • Mobility aids are available to help patients move around and include; wheelchairs.

  • To obtain mobility aids please contact main reception.

  • Other languages, documents and interpreters can be requested in advance.

  • Additional hospital services link (new tab) - click here.

  • The hospital does have a dedicated car park.

  • The car park is located to the right of the main hospital building.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does have a barrier control system.

  • Controls at the barrier are within the range of 100cm to 110cm.

  • The car park surface is tarmac.

  • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.

  • There is a designated drop-off point.

  • The drop-off point is located outside the main hospital entrance.

  • There is a dropped kerb from the drop-off point.

  • The dropped kerb does have tactile paving.

  • There are parking charges for the hospital car park.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located throughout the car park and at the payment machines in the hospital building.

  • Payment signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located outside the main hospital entrance.

  • There is not a payment machine at a convenient height for wheelchair users.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are dropped kerbs.

  • The hospital entrance is clearly visible from the car park.

  • There is a time limit of 10 minutes at the drop off point outside the main hospital entrance.

  • The hospital does have a dedicated car park.

  • The car parking facilities are for Blue Badge holders only.

  • The car park is located to the right of the main hospital building.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is tarmac.

  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are clearly marked.

  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).

  • The dimensions of other designated Blue Badge parking bay(s) vary in size.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is a designated drop-off point.

  • The drop-off point is located outside the main hospital entrance.

  • There is a dropped kerb from the drop-off point.

  • The dropped kerb does have tactile paving.

  • There are not parking charges for the hospital car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are dropped kerbs.

  • The hospital entrance is clearly visible from the car park.

  • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.

  • If the accessible car park is full Blue Badge holders can park in the main visitor car park.

  • To validate the ticket they should take the ticket and their Blue Badge to the car parking services counter in the main hospital reception.

  • The Eye Clinic is/are located on level 1.

  • To see the hospital map please click here (opens new tab).

  • Access to the Eye Clinic is via the main hospital entrance.

  • Enter via the main hospital entrance and bear right down the corridor. Follow the corridor as it turns left and go through the double doors. The Eye Clinic is located on the right.

  • There is step free access to the Eye Clinic.

  • The Eye Clinic is approximately 72m from the main hospital entrance.

  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.

  • Wayfinding signage is provided.

  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

  • This information is for the entrance located at the front of the hospital.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does/do contrast visually with its immediate surroundings.

  • The main door(s) open(s) by revolving.

  • The door(s) is/are single width.

  • The width of the door opening is 245cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • The ramp/slope is located leading to the main entrance.

  • The ramp/slope gradient is easy.

  • Monday 08:30 - 17:00.

  • Tuesday 08:30 - 17:00.

  • Wednesday 08:30 - 17:00.

  • Thursday 08:30 - 17:00.

  • Friday 08:30 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • This information is for the entrance located on level 1.

  • The entrance area/door is clearly signed with the name of the service/department.

  • There is step free access at this entrance.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double width.

  • The door(s) is/are heavy.

  • The width of the door opening is 148cm.

  • The reception desk is located to the right as you enter, within the waiting area.

  • The reception area/desk is approximately 6m (6yd 1ft) from the Eye Clinic entrance.

  • Clear signage for the reception area/desk is visible from the entrance.

  • There is step free access to the reception area/desk.

  • The lighting levels at the reception area/desk are medium.

  • The height of the reception desk is medium height (77cm - 109cm).

  • There is sufficient space to write or sign documents on the desk.

  • There is a low section of the desk (76cm or below) available.

  • There is sufficient space to write or sign documents on the low section of the desk.

  • There is a clear knee recess beneath the low section of the desk.

  • The desk is staffed.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • The hearing assistance system is signed.

  • Staff are trained to use the system.

  • There is a touch screen.

  • The touch screen is at a suitable height for a wheelchair user.

  • There is level access once inside.

  • This venue does not play background music.

  • Wayfinding signage is available.

  • The type of flooring in walkways and corridors is vinyl/laminate.

  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • The lighting levels are medium.

  • There is a waiting room / area.

  • The waiting room / area is approximately 5m from the Eye Clinic entrance.

  • There is level access into the waiting room / area.

  • There is not a/are not door(s) into the waiting room / area.

  • The type of flooring is vinyl/laminate.

  • There is a space for a wheelchair user to wait within the seating area.

  • All chairs are permanently fixed.

  • Some chairs with armrests are available.

  • Some tables are permanently fixed.

  • Announcements are in person.

  • The waiting room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is a television.

  • Subtitles are available.

  • Vending machines are not available.

  • A water dispenser is not available.

  • There is a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are medium.

  • There is / are 2 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Measurement 1.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is not room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • All tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

  • There is / are 1 consultation / treatment room(s) available.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) towards you (pull).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is a bed / couch.

  • The bed / couch is adjustable.

  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.

  • There is not a chair.

  • All tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

  • There is / are 8 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Consulting Room 6.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are medium.

  • There is / are 2 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Visual Field Test Room 2.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • Some tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are low.

  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located in the corridor to the left of the reception desk.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The dimensions of the accessible toilet are 190cm x 213cm (6ft 3in x 6ft 12in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 142cm (4ft 8in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are non-infectious waste and general domestic waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 121cm (3ft 12in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 107cm (3ft 6in).

  • There is a soap dispenser.

  • The soap dispenser can be reached from seated on the toilet.

  • The height of the soap dispenser is 97cm.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 76cm (2ft 6in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The toilet seat colour contrast is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby changing facilities are available within this accessible toilet.

  • The height of the baby change table once extended is 86cm (2ft 10in).

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in the corridor to the left of the reception desk.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are medium.