East Lancashire Child & Adolescent Service

Burnley General Hospital, Casterton Avenue, Burnley BB10 2PQ

01282 425 071

pals@elht.nhs.uk

www.elht.nhs.uk

Guide Last Updated: 01/06/2017

Something changed?

Access Guide

  • The hospital does have a dedicated car park.

  • The car parking facilities are for Blue Badge holders only.

  • The car park is located in front of the Edith Watson Unit - Area 3 Entrance.

  • The car park type is open air/surface.

  • The car park does not have a height restriction barrier.

  • The car park does not have a barrier control system.

  • The car park surface is tarmac.

  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.

  • The Blue Badge bay(s) is/are clearly marked.

  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.

  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 500cm (11ft 10in x 16ft 5in).

  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is a designated drop-off point.

  • The drop-off point is located immediately outside the Edith Watson Unit - Area 3 Entrance.

  • There is a dropped kerb from the drop-off point.

  • The dropped kerb does have tactile paving.

  • There are parking charges for the hospital car park.

  • Payment signs are provided.

  • Payment signs are clearly presented.

  • Payment signs are located throughout the car park.

  • Payment signs do make it clear if parking charges apply to Blue Badge holders.

  • Parking is free for Blue Badge holders.

  • Payment machines are located throughout the car park.

  • There is not a payment machine at a convenient height for wheelchair users.

  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is/are slopes/ramps.

  • The hospital entrance is clearly visible from the car park.

  • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the Edith Watson Unit - Area 3 Entrance.

  • The East Lancashire Child & Adolescent Service is/are located on level 0 of Area 3.

  • To see the hospital map please click here (opens new tab).

  • Access to the East Lancashire Child & Adolescent Service is via the Edith Wilson Unit Area 3 Entrance.

  • Enter via Edith Wilson Unit Area 3 Entrance and the East Lancashire Child & Adolescent Service is on the left.

  • There is step free access to the East Lancashire Child & Adolescent Service.

  • The East Lancashire Child & Adolescent Service is approximately 4m from the Edith Wilson Unit Area 3 Entrance.

  • Wayfinding signage is provided.

  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • This information is for the entrance located off the Casterton Avenue entrance onto the hospital property.

  • The entrance area/door is clearly signed.

  • There is ramped/sloped access at this entrance.

  • There is a canopy or recess which provides weather protection at this entrance.

  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.

  • There is no hand sanitiser at this entrance.

  • Standard manual wheelchairs are available for people to borrow at this entrance.

  • The main door(s) open(s) automatically.

  • The door(s) is/are double width.

  • The width of the door opening is 158cm.

  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

  • Monday 08:00 - 17:00.

  • Tuesday 08:00 - 17:00.

  • Wednesday 08:00 - 17:00.

  • Thursday 08:00 - 17:00.

  • Friday 08:00 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • This information is for the entrance located on level 0 of Area 3.

  • The entrance area/door is clearly signed with the name of the service/department.

  • There is step free access at this entrance.

  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.

  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.

  • The main door(s) open(s) towards you (pull).

  • The door(s) is/are double width but one door is locked.

  • The door(s) is/are heavy.

  • The width of the door opening is 80cm.

  • The reception point is located to the left as you enter.

  • The reception point is approximately 4m (4yd 1ft) from the East Lancashire Child & Adolescent Service entrance.

  • The reception area/desk is clearly visible from the entrance.

  • There is step free access to the reception point.

  • There is a clear unobstructed route to the reception point.

  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.

  • The reception counter is not placed in front of a background which is patterned.

  • The lighting levels at the reception point are good.

  • The height of the reception counter is low (76cm or lower).

  • There is sufficient space to write or sign documents on the counter.

  • There is not a clear knee recess beneath the low section of the desk.

  • The counter is staffed.

  • There is not a bell to attract attention.

  • There is not a hearing assistance system.

  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.

  • There is a waiting area close to the reception point.

  • Access to the waiting area is unobstructed.

  • The type of flooring is carpet and vinyl/laminate.

  • There is not sufficient space for a wheelchair user to use the waiting area.

  • The seats do not have armrests.

  • No tables are permanently fixed.

  • The waiting room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the waiting room / area.

  • There is a television.

  • Subtitles are available.

  • Vending machines are not available.

  • A water dispenser is available.

  • There is a play area or toys/books for a child to play with.

  • There is space for an assistance dog to rest within the seating area.

  • Lighting levels are bright.

  • There is level access once inside.

  • This venue does not play background music.

  • Wayfinding signage is available.

  • The type of flooring in walkways and corridors is vinyl/laminate.

  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

  • The lighting levels are bright.

  • There is / are 1 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Family Therapy.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 86cm (2ft 10in).

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • No tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are bright.

  • There is / are 1 consultation / treatment room(s) available.

  • The name / number of the room surveyed was; Therapy 1.

  • There is level access to the consultation / treatment room.

  • There is a/are door(s) into the consultation / treatment room.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • All chairs have armrests available.

  • No tables are permanently fixed.

  • The room does not have background music playing.

  • There is not a flashing fire alarm beacon within the room.

  • Lighting levels are bright.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Art/Wet Room.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are light.

  • The width of the door opening is 85cm (2ft 9in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are medium.

  • There is / are 2 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Board Room.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 86cm (2ft 10in).

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are bright.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Play Therapy.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 85cm (2ft 9in).

  • The type of flooring is carpet.

  • There is not room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are no chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are bright.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Chill Out Room.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are heavy.

  • The width of the door opening is 87cm (2ft 10in).

  • The type of flooring is carpet.

  • There is not room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is not a chair.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are medium.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Secondary Classroom.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are light.

  • The width of the door opening is 84cm (2ft 9in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is/are adjustable.

  • There are no chairs with armrests available.

  • Some tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are adjustable.

  • Only some chairs are adjustable.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; Study Area.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width.

  • The door(s) is/are light.

  • The width of the door opening is 86cm (2ft 10in).

  • The type of flooring is vinyl/laminate.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is/are adjustable.

  • There are some chairs with armrests available.

  • Some tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are bright.

  • Only one chair in the room is adjustable.

  • There is / are 1 room(s) / area(s) available.

  • The name / number of the room / area surveyed was; TV/Games Room.

  • There is level access to the room / area.

  • There is a/are door(s) into the room / area.

  • The door(s) open(s) away from you (push).

  • The door(s) is/are single width with a locked extension leaf.

  • The door(s) is/are light.

  • The width of the door opening is 85cm (2ft 9in).

  • The type of flooring is carpet.

  • There is room for a wheelchair user to manoeuvre.

  • There is not a bed / couch.

  • There is a chair.

  • No chairs are permanently fixed.

  • The chair(s) is not/are not adjustable.

  • There are some chairs with armrests available.

  • No tables are permanently fixed.

  • The room / area does not have background music playing.

  • There is not a flashing fire alarm beacon within the room / area.

  • Lighting levels are adjustable.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located opposite the Therapy rooms.

  • This accessible toilet is approximately 6m (6yd 1ft) from the East Lancashire Child & Adolescent Service.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens inwards.

  • The door is locked by a twist lock.

  • The door is heavy.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The dimensions of the accessible toilet are 233cm x 211cm (7ft 8in x 6ft 11in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 135cm (4ft 5in).

  • There are dropdown rails on both sides of the toilet.

  • There is a flush, however it is not on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are general domestic waste and clinical waste disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are not available.

  • There is a shelf within the accessible toilet.

  • The shelf is higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is placed higher than 100cm (3ft 3in).

  • The height of the toilet roll holder is 105cm (3ft 5in).

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 100cm.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 76cm (2ft 6in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial and written text signage on or near the toilet door.

  • This accessible toilet is located at the rear of the reception waiting area.

  • This accessible toilet is approximately 6m (6yd 1ft) from the East Lancashire Child & Adolescent Service entrance.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The door is light.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The dimensions of the accessible toilet are 152cm x 225cm (4ft 12in x 7ft 5in).

  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 83cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • There is not a spatula type lever flush.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is not an emergency alarm.

  • Disposal facilities are available in the cubicle.

  • There is a/are clinical waste and open waste paper bin disposal units.

  • There is not a flashing fire alarm beacon within the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are not available.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is not a mirror.

  • The height of the toilet seat above floor level is 44cm (1ft 5in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 130cm (4ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a soap dispenser.

  • The soap dispenser cannot be reached from seated on the toilet.

  • The height of the soap dispenser is 125cm.

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the internal door and wall is good.

  • The contrast between the external door and wall is good.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located in reception.

  • The female and male toilets are approximately 9m (9yd 2ft) from the East Lancashire Child & Adolescent Service entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • An ambulant toilet with wall mounted grab rails is not available.

  • Lighting levels are bright.