Burns Mall

Burns Mall, Kilmarnock, East Ayrshire KA1 1LT

01563 535 513

www.burnsmall.co.uk

Guide Last Updated: 19/11/2016

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Access Guide

  • The building itself is open 05.00-20.00 7 days a week.

  • The shops are open between 09:00 and 17:30.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Foregate (South).

  • The car park is located in James Shaw Crescent.

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 275cm x 470cm (9ft 0in x 15ft 5in).

  • On street Blue Badge parking is located in Foregate Square.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • The venue is situated within the centre of the town.

  • The venue is in a pedestrian area.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Kilmarnock.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 90cm (2ft 11in) wide.

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  • This information is for the entrance located at the rear of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 90cm (2ft 11in) wide.

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  • This information is for the entrance located at the side of the building, by the bus stands.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are permanently held open.

  • The door opening is 185cm (6ft 1in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The door opening is 150cm (4ft 11in) wide.

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  • There is not level access to the service.

  • This venue does play background music.

  • Music is played throughout the venue.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • Customers cannot charge scooters or wheelchairs at the venue.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located directly beyond the Foregate Square entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

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  • There are accessible toilet facilities within this venue.

  • The toilet is for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is approximately 5m (5yd 1ft) from the bus station entrance.

  • This accessible toilet is located in a cubicle in the standard male toilet.

  • There is level access to this accessible toilet.

  • There is an identical cubicle in the female toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from the toilet attendant.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 90cm (2ft 11in).

  • The door is heavy.

  • The dimensions of the accessible toilet are 220cm x 255cm (7ft 3in x 8ft 4in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 180cm (5ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is not a mixer tap.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are not available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 52cm (1ft 8in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser can be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is fair.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in both accessible toilet cubicles.

  • The height of the baby change table once extended is 115cm (3ft 9in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female toilets are located directly beyond the Foregate Square entrance.

  • The female toilets are 10m (32ft 10in) from the Foregate Square entrance.

  • Inside the venue, there is not level access to the female toilet.

  • Lighting levels are bright.

  • The male toilets are located beyond the Kilmarnock Bus Station entrance.

  • The male toilets are 5m (16ft 5in) from the Kilmarnock Bus Station entrance.

  • Inside the venue, there is level access to the male toilet.

  • Lighting levels are bright.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading into the toilet.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 110cm (3ft 7in).

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  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not normally on duty.