Whitworth Hall Hotel and Country Park

Stanner's Lane, Spennymoor, County Durham DL16 7QX

01388 811 772

enquiries@whitworthhall.co.uk

www.whitworthhall.co.uk

Guide Last Updated: 16/02/2017

Something changed?

Access Guide

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front of the venue.

  • The car park type is open air/surface.

  • There are 0 designated parking bay(s) within the car park.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • There is a designated parking area next to the hotel main entrance.

  • The venue is situated outside the centre of the town.

  • This venue is situated in Spennymoor.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Bishop Auckland.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 150cm (4ft 11in) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 140cm (4ft 7in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is moderate.

  • The ramp or slope is portable.

  • The width of the ramp or slope is 78cm (2ft 7in).

  • There are steps to access this area / service.

  • The steps are located at the entrance.

  • There is / are 1 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do not have handrails.

  • The ramp overcomes the step.

  • This information is for the entrance located at the front of the park.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 90cm (2ft 11in) wide.

  • There is a second set of doors.

  • The doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 100cm (3ft 3in) wide.

  • There is a similar entrance that gives access to the Walled Garden.

  • There are 6 stone steps located along the route through the park.

  • There is path that can be used to overcome the steps and access the rest of the park.

  • The majority of the paths are surfaced but some paths are mowed grass.

  • There are some easy slopes in the park.

  • This information is for the entrance located at the front of the garden.

  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 134cm (4ft 5in) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 150cm (4ft 11in) wide.

  • This entrance can be used to overcome the steps up to the restaurant from within the hotel.

  • There are steps to access this area / service.

  • The steps are located at the entrance.

  • There is / are 1 step(s) to the area / service.

  • The steps are clearly marked.

  • The steps are shallow.

  • The steps do not have handrails.

  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is high height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played loung rest.

  • Motorised scooters are allowed in public parts of the venue.

  • The following information is for the restaurant.

  • Once inside, there is not level access to the service.

  • Full table service is available.

  • There is ample room for a wheelchair user to manoeuvre.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • All chairs have armrests.

  • The distance between the floor and the lowest table is 71cm (2ft 4in).

  • The distance between the floor and the highest table is 71cm (2ft 4in).

  • Menus are hand held and wall.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is main meals and snacks.

  • There are steps to access this area / service.

  • The steps are located leading to the restaurant.

  • There is / are 4 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps can be overcome by using the restaurant entrance.

  • Food can be served in the bar.

  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

  • The services on the floors which are not accessible are additional rooms.

  • The Tourist Board rating is 3.

  • There are 29 room(s) in total.

  • There are 17 standard ground floor rooms.

  • There are 12 standard rooms on other floors.

  • There are no adapted ensuite facilities.

  • Some of the hotel rooms have auxiliary aids for people with sensory impairments.

  • Teletext/Subtitles/Ceefax are available.

  • The hotel does not provide other auxiliary aids for people with mobility impairments.

  • Assistance dogs are welcomed to stay with guests in rooms.

  • There are standard rooms on the ground floor.

  • There are standard rooms on other floors.

  • The other floors cannot be accessed by lift.

  • There are two rooms with lowered light switches.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 78cm (2ft 7in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 135cm x 195cm (4ft 5in x 6ft 5in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 90cm (2ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • No emergency alarm fitted in the cubicle.

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 42cm (1ft 5in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 120cm (3ft 11in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink cannot be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5in).

  • The sink is 76cm (2ft 6in) high.

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 100cm (3ft 3in).

  • Inside the venue, there is level access to the baby change facility.

  • Standard toilets are available.

  • The female and male toilets are located along the corridor.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are not Text Relay aware.