Seaham Register Office

Seaham Contact Centre, St. John's Square, Sophia Street, Seaham, County Durham SR7 7JE

0300 026 2501

seahamregisteroffice@durham.gov.uk

www.durham.gov.uk

Guide Last Updated: 23/10/2015

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Access Guide

  • Seaham Register Office is located on level 3 of Seaham Contact Centre.

  • Monday 10:00 - 15:00.

  • Tuesday 10:00 - 15:00.

  • Wednesday 10:00 - 15:00.

  • Thursday 10:00 - 15:00.

  • Friday 10:00 - 15:00.

  • Saturday Closed.

  • Sunday Closed.

  • Weekends openings are for ceremony bookings only.

  • The venue is situated within the centre of the town.

  • This venue is situated in Seaham.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Seaham.

  • The venue does have its own car park.

  • Parking is free for Blue Badge holders.

  • The car park is located in front of the building.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 7 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).

  • The nearest designated bay is 12m (13yd 4in) from the contact centre entrance.

  • The furthest designated bay is 30m (32yd 2ft) from the contact centre entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is a designated drop off point.

  • The drop off point is located outside the entrance.

  • There is a dropped kerb from the drop off point.

  • There is not tactile paving on the dropped kerb.

  • The front part of the designated parking bays have a block paving surface.

  • The car park is for the use of Blue Badge holders only.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main door(s) open automatically.

  • The doors are single width.

  • The door opening is 101cm (3ft 4in) wide.

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  • The floors which are accessible by stairs are 0-1-2-3.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located in the reception area.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are 0-1-2-3.

  • The lift is 8m (26ft 3in) from contact centre entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is bright.

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  • The reception desk is 7m (22ft 12in) from the lift.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are bright.

  • There is a hearing assistance system.

  • The type of system is a portable loop.

  • Staff are trained to use system.

  • The reception desk is located outside the register office entrance on level 3. .

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  • This information is for the entrance located on level 3.

  • There is level access into the venue.

  • Level access is via lift.

  • The main doors open away from you (push).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 160cm (5ft 3in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 164cm (5ft 5in) wide.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Music is played during ceremonies.

  • Lighting levels are bright.

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  • There are accessible toilets within this venue designated for public use.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 4m (13ft 1in) from the lift.

  • The accessible toilet is located in the lift lobby area next to reception.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 180cm x 216cm (5ft 11in x 7ft 1in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 115cm (3ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

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  • Standard toilets are available.

  • The female and male toilets are located in the lift lobby area next to reception.

  • The female and male toilets are 6m (19ft 8in) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • Baby change facilities are not located within the venue.

  • There is an ambulant cubicle in the standard toilets with horizontal and vertical wall mounted grab rails.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.