Killhope - The North of England Lead Mining Museum

Upper Weardale, Near Cowshill, County Durham DL13 1AR

0138 853 7505

info@killhope.org.uk

www.killhope.org.uk

Guide Last Updated: 24/11/2017

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Access Guide

  • Services / facilities within the grounds include old lead mine, blacksmith shop and Stables, the Buddle House, The Jigger house, picnic areas and a childrens play area.

  • The lead mine is inaccessible to wheelchair users.

  • Access to the lead mine is by guided tour only.

  • Hard hats and wellington boots are supplied by the venue when taking the lead mine tour.

  • The venue holds special events throughout the year.

  • Monday 10:30 - 17:00.

  • Tuesday 10:30 - 17:00.

  • Wednesday 10:30 - 17:00.

  • Thursday 10:30 - 17:00.

  • Friday 10:30 - 17:00.

  • Saturday 10:30 - 17:00.

  • Sunday 10:30 - 17:00.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Bishop Auckland.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is located at the front of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 2 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 360cm x 450cm (11ft 10in x 14ft 9in).

  • The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.

  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the venue.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 106cm (3ft 6in).

  • The desk/counter is 3m (3yd 10in) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is low (76cm or lower).

  • The lighting levels are medium.

  • There is not a hearing assistance system.

  • There is level access to the service(s).

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are varied.

  • Exhibits cannot be audio described.

  • Tactile signage for exhibits is not available.

  • Braille signage for exhibits is not available.

  • Touch tours are not available.

  • Video tours are not available.

  • There is not a hearing assistance system.

  • Concessions are available.

  • There is not a wheelchair to borrow.

  • The following information is for the cafe.

  • The cafe is located to the right of reception.

  • The bar does serve food.

  • Full table service is not available.

  • Food or drinks are ordered from the service counter.

  • Food or drinks can be brought to the table.

  • There is not a lowered section at the counter.

  • No tables are permanently fixed.

  • No chairs are permanently fixed.

  • No chairs have armrests.

  • The nearest table is approximately 6m (6yd 1ft) from the main entrance.

  • The standard height for tables is 64cm.

  • There is ample room for a wheelchair user to manoeuvre.

  • Plastic / takeaway cups are available.

  • Plastic / takeaway cutlery is not available.

  • Drinking straws are available.

  • Menus are wall only.

  • Menus are not available in Braille.

  • Menus are not available in large print.

  • Menus are clearly written.

  • Menus are presented in contrasting colours.

  • The type of food served here is hot and cold meals and snacks.

  • There is additional seating outside the cafe.

  • This information is for the entrance located to the left of reception.

  • There is level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are single.

  • The width of the door opening is 97cm (3ft 2in).

  • This door leads from the venue to the outdoor areas.

  • This information is for the entrance located within the cafe.

  • There is level access into the venue.

  • The main door(s) open(s) automatically (towards you).

  • The automatic doors are push pad activated.

  • The door(s) is / are single.

  • The width of the door opening is 97cm (3ft 2in).

  • The ground around the venue is uneven and varies from loose chippings paving slabs and grass.

  • There are many slopes around the venue varying from easy to steep.

  • This building has six entrances, front, rear and both sides. The side entrances are accessed by stone medium steps with hand rails on one side only.

  • The rear is accessed by a steep slope and easy ramp.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main door(s) open(s) away from you (push).

  • The door(s) is / are single.

  • The door(s) is / are heavy.

  • The width of the door opening is 120cm (3ft 11in).

  • There is a ramp/slope to access this area/service.

  • The ramp/slope is located leading to the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 5 step(s) to the area/service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is/are clearly marked.

  • The step(s) is/are medium height (11cm - 17cm).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

  • The Buddle House is used for a variety of purposes including educational school visits.

  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.

  • This accessible toilet is located to the right of reception in the Kafe.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 75cm (2ft 6in).

  • The door is light.

  • The dimensions of the accessible toilet are 155cm x 180cm (5ft 1in x 5ft 11in).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 70cm (2ft 4in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is fully functional.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.

  • There is a/are coat hook(s).

  • The coat hook is within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (1ft 6in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is not a toilet roll holder.

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 84cm (2ft 9in).

  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.

  • This accessible toilet is located outside to the rear of the venue.

  • There is not level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The door is light.

  • The dimensions of the accessible toilet are 348cm x 190cm (11ft 5in x 6ft 3in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 280cm (9ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is twist/turn.

  • There is not a mixer tap.

  • There is an emergency alarm.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is a/are female sanitary and open waste paper bin disposal units.

  • There is a/are coat hook(s).

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the right.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 43cm (1ft 5in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The height of the towel dispenser is 103cm (3ft 5in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin cannot be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is good.

  • The contrast between the dropdown rail(s) and wall is good.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Shower facilities are available.

  • The shower(s) surveyed is/are located within the accessible toilet.

  • There is level access to the shower facilities.

  • Standard toilet facilities are available.

  • The female and male toilet facilities that were surveyed are located at the rear of the venue.

  • The female and male toilets are approximately 21m (22yd 2ft) from the main entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are medium.

  • Staff do receive disability awareness / equality training.

  • A bowl of water can be provided for an assistance dog.

  • The last admission is at 4.15pm.

  • The venue is closed between November and March.