Howlands Park and Ride

A177, South Road, County Durham DH1 3TQ

01913 741 702

parkingservices@durham.gov.uk

www.durham.gov.uk/parkandride

Guide Last Updated: 07/02/2017

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Access Guide

  • Monday 07:00 - 19:00.

  • Tuesday 07:00 - 19:00.

  • Wednesday 07:00 - 19:00.

  • Thursday 07:00 - 19:00.

  • Friday 07:00 - 19:00.

  • Saturday 07:00 - 19:00.

  • Sunday Closed.

  • The service doesn't operate on Sundays or bank holidays.

  • The venue is situated outside the centre of the town.

  • This venue is situated in County Durham.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Durham.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the front and side of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 10+ designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 245cm x 471cm (8ft x 15ft 5in).

  • The nearest designated bay is 3m (3yd 10in) from the car park entrance.

  • The furthest designated bay is 33m (36yd 3in) from the car park entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does have tactile paving.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 132cm (4ft 4in) wide.

  • There is a small raised threshold in the doorway.

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  • This information is for the entrance located at the rear of the building.

  • There is level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 132cm (4ft 4in) wide.

  • There is a small raised threshold in the doorway.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading up to the bus station stand.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on the right going up.

  • There are steps to access this area / service.

  • The steps are located in front of the bus station stand.

  • There is / are 2 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do not have handrails.

  • The ramp or slope does bypass the steps.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are medium.

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  • The station is staffed.

  • There is not a ticket office / travel centre.

  • There are 1 stands / bays.

  • Announcements are audio.

  • The bus companies operating within this station are Scarlet Band.

  • There is not a taxi rank at the station.

  • There is not a wheelchair for patrons to borrow.

  • There are generally 2 members of staff generally on duty during peak hours.

  • This station is usually not staffed during off-peak hours.

  • There is however a button on the ticket machine which will call through to Belmont Park and Ride station, which is generally always staffed.

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  • Stand / Bay number(s) 1.

  • The stands accessed by ramp / slope are 1.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 9m (9yd 2ft) from the car park entrance.

  • The accessible toilet is located within the bus station building.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 89cm (2ft 11in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 149cm x 228cm (4ft 11in x 7ft 6in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 74cm (2ft 5in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 112cm (3ft 8in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is fair.

  • The contrast between the drop down rails and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Inside the venue, there is level access to the baby change facility.

  • Baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 84cm (2ft 9in).

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  • Standard toilets are available.

  • The female and male toilets are located within the bus station building.

  • The female and male toilets are 6m (6yd 1ft) from the car park entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are medium.

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  • Staff do receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service cannot be requested.