Durham Town Hall

Market Place, Durham, County Durham DH1 3NJ

0300 026 7200

durhamtownhall@durham.gov.uk

www.durham.gov.uk

Guide Last Updated: 21/10/2015

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Access Guide

  • Monday 09:00 - 17:00.

  • Tuesday 09:00 - 17:00.

  • Wednesday 09:00 - 17:00.

  • Thursday 09:00 - 17:00.

  • Friday 09:00 - 17:00.

  • Saturday Closed.

  • Sunday Closed.

  • The venue is closed bank holidays but opening times may vary.

  • Please contact the venue for further details..

  • The venue is situated within the centre of the city.

  • This venue is situated in Durham.

  • The venue is in a pedestrian area.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Durham.

  • The venue does not have its own car park.

  • There is a car park for public use within 200m (approx).

  • The name of the car park is Prince Bishops Car Park.

  • The car park is located off Leazes Road.

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located in the Market Place.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 176cm (5ft 9in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • The paving in front of the entrance is slightly uneven.

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  • The reception desk is 3m (9ft 10in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • Lighting levels are bright.

  • There is not a hearing assistance system.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are varied.

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  • The floors which are accessible by stairs are G-1-2.

  • There are 10 steps between floors.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is not a landing.

  • The lighting level is medium.

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  • There is a lift for public use.

  • The lift is located to the left of the reception desk.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 9m (29ft 6in) from main entrance.

  • Staff do need to be notified for use of the lift.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do have Braille markings.

  • The lift controls do have tactile markings.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 1m (3ft 3in) from the lift.

  • The accessible toilet is located on the first floor, left as you exit the lift.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 87cm (2ft 10in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 142cm x 215cm (4ft 8in x 7ft 1in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 84cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 50cm (1ft 8in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 88cm (2ft 10in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located on the first floor.

  • The female and male toilets are 3m (9ft 10in) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • This is by lift.

  • Lighting levels are bright.

  • There are ambulant toilet cubicles with vertical and horizontal wall mounted grab rails.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not generally on duty.