Durham Cathedral

The College, Durham, County Durham DH1 3EH

0191 386 4266

enquiries@durhamcathedral.co.uk

www.durhamcathedral.co.uk/

Guide Last Updated: 25/03/2014

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Access Guide

  • Monday 09:30 - 18:00.

  • Tuesday 09:30 - 18:00.

  • Wednesday 09:30 - 18:00.

  • Thursday 09:30 - 18:00.

  • Friday 09:30 - 18:00.

  • Saturday 09:30 - 18:00.

  • Sunday 09:30 - 17:30.

  • The Cathedral is open for worship and private prayer between 7.30am and 9.30am Monday to Saturday; 7.45am and 12.30pm on Sunday.

  • The venue is situated within the centre of the city.

  • This venue is situated in Durham.

  • The venue is situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Durham.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park is at the back of the venue.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 2 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 350cm x 550cm (11ft x 18ft).

  • The nearest designated bay is 30m (32yd 2ft) from the accessible entrance.

  • The furthest designated bay is 35m (38yd 10in) from the accessible entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are cobbles.

  • The car park surface is tarmac.

  • There is a dropped kerb / non stepped access from the car park to the venue.

  • The dropped kerb does not have tactile paving.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 400cm (13ft).

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open (no doors).

  • The door opening is 80cm (2ft) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 84cm (2ft) wide.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately before and after the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is not a level landing at the top of the ramp.

  • This information is for the entrance located at the side of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 125cm (4ft) wide.

  • The doors are push pad operated.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is not a level landing at the top of the ramp.

  • There is a lift for public use.

  • The lift is located ahead of you on entering the accessible entrance.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are LG-G.

  • The platform lift accesses a small level change.

  • The lift is 6m (6yd 22in) from accessible entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 100cm (3ft).

  • The dimensions of the lift are 150cm x 140cm (4ft x 4ft).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • The platform lift gives access to the cloisters.

  • There are 5 steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is medium.

  • There is not level access into the venue.

  • The main doors open towards you (pull).

  • The doors are double width.

  • The doors are heavy.

  • The door opening is 137cm (4ft) wide.

  • There is a second set of doors.

  • The doors open towards you (pull).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 85cm (2ft) wide.

  • The above information is for the internal entrance located between the cloisters and cathedral.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • The reception desk is 95m (103yd 2ft) from the accessible entrance.

  • The reception desk is medium height.

  • The desk does not have a lowered section.

  • Lighting levels are medium.

  • There is a hearing assistance system.

  • The type of system is a fixed loop.

  • Staff are trained to use system.

  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Music is played a certain times.

  • Motorised scooters are allowed in public parts of the venue.

  • Access to St Cuthbert's Shrine is gained through the 4 steps to the lower level at the rear of the cathedral and then a further 9 steps to directly access the shrine.

  • There is a ramp or slope to access this service.

  • The ramp or slope is located to the left of the alter.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • There are steps to access this area / service.

  • The steps are located to the left of the alter.

  • There is / are 3 step(s) to the area / service.

  • Lighting levels at the steps are medium.

  • The steps are clearly marked.

  • The steps are shallow.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp or slope does bypass the steps.

  • There are steps to access this area / service.

  • The steps are located toward the rear of the cathedral.

  • There is / are 4 step(s) to the area / service.

  • Lighting levels at the steps are low.

  • The steps are clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The handrails are on both sides.

  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 4m (4yd 14in) from the accessible entrance.

  • The accessible toilet is located opposite the accessible entrance.

  • There is not level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 75cm (2ft).

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 193cm x 147cm (6ft x 4ft).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 64cm (2ft).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is sensor.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is out of reach (higher than 10cm (4") from floor).

  • Disposal facilities are available in the cubicle.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is not higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 46cm (18in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3").

  • The hand dryer is 106cm (3ft) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3").

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is placed higher than 74cm (2ft 5").

  • The sink is 76cm (2ft) high.

  • The contrast between the external door and wall is fair.

  • The contrast between the internal door and wall is fair.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Standard toilets are available.

  • The female toilets are located next to the accessible toilet.

  • The female toilets are 6m (6yd 22in) from the accessible entrance.

  • Inside the venue, there is not level access to the female toilet.

  • Lighting levels are medium.

  • The male toilets are located at the back of the toilet block.

  • The male toilets are 22m (24yd 2in) from the accessible entrance.

  • Inside the venue, there is not level access to the male toilet.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located in a room adjacent to the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft).

  • There is a ramp or slope to access this service.

  • The ramp or slope is located in front of the accessible and female toilets.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There are steps to access this area / service.

  • The steps are located to the side of the toilet entrance.

  • There is / are 6 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on the left going up.

  • Staff do not receive disability awareness / equality training.

  • Staff are not Text Relay aware.

  • Plastic cups are available.

  • Plastic cutlery is available.

  • Drinking straws are available on request.