Consett Register Office

36-38 Front Street, Consett, County Durham DH8 5AQ

0300 026 3263

aykleyheadshouseregisteroffice@durham.gov.uk

www.durham.gov.uk

Guide Last Updated: 27/08/2014

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Access Guide

  • Access is by appointment only.

  • The venue is situated within the centre of the town.

  • This venue is situated in Consett.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Chester-le-Street.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are available.

  • The dimensions of the marked Blue Badge bays are 310cm x 420cm (10ft 2in x 13ft 9in).

  • On street Blue Badge parking is located at the front of the venue.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

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  • This information is for the entrance located at the front of the venue.

  • There is not level access into the venue.

  • The bell is not in a suitable position to allow wheelchair users to gain access.

  • The intercom is not in a suitable position to allow wheelchair users to gain access.

  • The main doors open automatically.

  • The doors are single width.

  • The door opening is 117cm (3ft 10in) wide.

  • There is a second set of doors.

  • The doors open automatically.

  • The doors are single width.

  • The door opening is 117cm (3ft 10in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located at the main entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 115cm (3ft 9in).

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  • The reception desk is 3m (9ft 10in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are medium.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are medium.

  • There are four interview rooms available in the register office.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 4m (13ft 1in) from the main entrance.

  • The accessible toilet is located to your left as you enter the venue.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 89cm (2ft 11in).

  • The door is heavy.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 146cm x 227cm (4ft 9in x 7ft 5in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 80cm (2ft 7in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is a shelf within the accessible toilet.

  • The shelf is higher than 100cm (3ft 3in).

  • There are mirrors in the accessible toilet.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is placed higher than 100cm (3ft 3in).

  • The hand dryer is 120cm (3ft 11in) high.

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is good.

  • Lighting levels are medium.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 83cm (2ft 8in).

  • Inside the venue, there is level access to the baby change facility.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are not Text Relay aware.