Bishop Auckland Register Office

Cockton House, 35 Cockton Hill Road, Bishop Auckland, County Durham DL14 6HS

0300 026 0600

bishopaucklandregisteroffice@durham.gov.uk

www.durham.gov.uk

Guide Last Updated: 27/08/2014

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Access Guide

  • Monday 09:00 - 16:00.

  • Tuesday 09:00 - 16:00.

  • Wednesday 09:00 - 16:00.

  • Thursday 09:00 - 16:00.

  • Friday 09:00 - 16:00.

  • Saturday Closed.

  • Sunday Closed.

  • The venue is situated within the centre of the town.

  • This venue is situated in Bishop Auckland.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Bishop Auckland.

  • The venue does not have its own car park.

  • There is not a car park for public use within 200m (approx).

  • On street marked Blue Badge bays are not available.

  • Clearly signed and / or standard marked parking bays are not available.

  • There is not a designated drop off point.

  • This information is for the entrance located at the front of the building.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 95cm (3ft 1in) wide.

  • There is a second set of doors.

  • The doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 90cm (2ft 11in) wide.

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  • The reception desk is 4m (13ft 1in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is low height.

  • Lighting levels are bright.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • There are two portable hearing loops available and one fixed loop in the ceremony room.

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  • The floors which are accessible by stairs are G-1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting level is bright.

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  • There is a lift for public use.

  • The lift is located next to reception.

  • The lift is a platform lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 5m (16ft 5in) from main entrance.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does not have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do not have tactile markings.

  • The lighting level in the lift is bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is Braille, tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 6m (19ft 8in) from the main entrance.

  • The accessible toilet is located next to reception.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • The door opens outwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 140cm x 220cm (4ft 7in x 7ft 3in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 75cm (2ft 6in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is not a functional emergency alarm available.

  • It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are not placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located in the accessible toilet.

  • The height of the baby change table once extended is 90cm (2ft 11in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located next to reception.

  • The female and male toilets are 5m (16ft 5in) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are not Text Relay aware.