Barnard Castle Register Office

30 Galgate, Barnard Castle, County Durham DL12 8BH

0300 026 0600

bishopaucklandregisteroffice@durham.gov.uk

www.durham.gov.uk

Guide Last Updated: 27/08/2014

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Access Guide

  • The venue is situated within the centre of the town.

  • This venue is situated in Barnard Castle.

  • The venue is not situated on a road which has a steep gradient.

  • There is not a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Bishop Auckland.

  • Monday 10:00 - 13:30.

  • Tuesday Closed.

  • Wednesday 10:00 - 13:30.

  • Thursday Closed.

  • Friday 10:30 - 14:00.

  • Saturday Closed.

  • Sunday Closed.

  • The register office is open at additional times by appointment.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 90cm (2ft 11in) wide.

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  • There are steps to access this area / service.

  • The steps are located at the entrance.

  • There is / are 4 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

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  • This information is for the entrance located at the side of the building.

  • There is level access into the venue.

  • The main doors open away from you (push).

  • The doors are single width.

  • The doors are heavy.

  • The door opening is 84cm (2ft 9in) wide.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does play background music.

  • Music is played depending on events.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 1m (3ft 3in) from the accessible entrance.

  • The accessible toilet is located next to the accessible entrance.

  • There is level access to the accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens sliding.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 75cm (2ft 6in).

  • The door is light.

  • Floor manoeuvring space is clear in the accessible toilet.

  • The dimensions of the accessible toilet are 164cm x 290cm (5ft 5in x 9ft 6in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 100cm (3ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are not available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 45cm (1ft 6in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is placed higher than 100cm (3ft 3in).

  • The towel dispenser is 110cm (3ft 7in) high.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not generally on duty.

  • This service can be requested.

  • Staff are not Text Relay aware.