Wellgate Shopping Centre

Bell Street, Dundee, Angus DD1 2DB

01382 225 454

www.wellgatedundee.co.uk

Guide Last Updated: 10/12/2015

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Access Guide

  • Monday 08:00 - 18:00.

  • Tuesday 08:00 - 18:00.

  • Wednesday 08:00 - 18:00.

  • Thursday 08:00 - 18:00.

  • Friday 08:00 - 18:00.

  • Saturday 08:00 - 18:00.

  • Sunday 11:00 - 17:00.

  • The venue is situated within the centre of the city.

  • This venue is situated in Dundee.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Dundee.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is free for Blue Badge holders.

  • The car park is at the side of the venue.

  • The car park type is multi storey.

  • There are 4 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 450cm x 520cm (14ft 9in x 17ft 1in).

  • The nearest designated bay is 19m (21yd) from the car park lift.

  • The furthest designated bay is 28m (31yd) from the car park lift.

  • The route from the car park to the entrance is accessible to a wheelchair user unaided.

  • The car park surface is tarmac.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

1
  • There is a lift for public use.

  • The lift is located towards the rear of the building.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-4-6.

  • The lift is 18m (20yd) from rear entrance.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 108cm x 138cm (3ft 7in x 4ft 6in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within reach for a wheelchair user.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 142cm (4ft 8in) wide.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

1
  • This information is for the entrance located at the rear of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 188cm (6ft 2in) wide.

  • The doors are push pad operated.

1
  • There is a ramp or slope to access this service.

  • The ramp or slope is located leading to the entrance.

  • The ramp or slope is moderate.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 100cm (3ft 3in).

  • There are steps to access this area / service.

  • The steps are located leading to the entrance.

  • There is / are 15+ step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

1
2
  • There is level access to the service.

  • This venue does play background music.

  • Music is played throughout the shopping centre.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

1
  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1-2.

  • The escalators steps are not clearly marked.

  • The head and foot of the escalators are not clearly marked.

  • The lighting level is medium.

1
  • There is a lift for public use.

  • The lift is located towards the centre of the shopping centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1-2.

  • The lift is 51m (56yd) from main entrance.

  • The clear door width is 90cm (2ft 11in).

  • The dimensions of the lift are 120cm x 130cm (3ft 11in x 4ft 3in).

  • There are not separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The lift controls do not have Braille markings.

  • The lift controls do have tactile markings.

  • The lighting level in the lift is medium.

1
  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • The accessible toilet is 30m (33yd) from the lift.

  • The accessible toilet is located on the right as you exit the lift on the first floor.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is not a radar key.

  • The key can be obtained from a member of staff.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 86cm (2ft 10in).

  • The door is light.

  • Floor manoeuvring space is not clear in the accessible toilet.

  • The dimensions of the accessible toilet are 170cm x 230cm (5ft 7in x 7ft 7in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 120cm (3ft 11in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is a functional emergency alarm available.

  • Disposal facilities are available in the cubicle.

  • There is a coat hook.

  • The coat hook is not within 120cm (3ft 11in) from floor level.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors in the accessible toilet.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 49cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the grab rails and wall is good.

  • The contrast between the drop down rails and wall is good.

  • The contrast between the walls and floor is fair.

  • Lighting levels are medium.

1
  • Standard toilets are available.

  • The female and male toilets are located on the first floor, right as you exit the lift.

  • The female and male toilets are 32m (35yd) from the lift.

  • Inside the venue, there is level access to the female and male toilet.

  • This is by lift.

  • Lighting levels are medium.

  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.

  • Staff are Text Relay aware.