Access Guide
Introduction
- Services / facilities within the building include job centre employment services, computer areas, internet access, meeting rooms, and some external social support services.
- Services / facilities within the grounds include an adjoining shopping centre with parking and toilet facilities.
- Related link The Wellgate Shopping Centre.
- Https://www.accessable.co.uk/dundee-city-council/access-guides/the-wellgate-shopping-centre
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Comments
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- Please see The Wellgate Shopping Centre Access Guide for parking and toilet facilities.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Dundee.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Dundee.
Parking
- Please click here to see The Wellgate Shopping Centre Access Guide for parking facilities.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday Closed.
Outside Access (Main Entrance)
- This information is for the entrance located on Kirk Lane.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 155cm (5ft 1in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 98cm (3ft 3in).
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Comments
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- There are heavy manual double doors opposite the automatic doors to enter the stairwell, as shown in photograph 4.
Other Floors (Floors G-4)
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Steps
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- The floors which are accessible by stairs are G, 4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located on the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 4, 5.
- The lift is approximately 2m (2yd 7in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 97cm x 133cm (3ft 2in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- Staff accompaniment is required to access Level 5.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- A large text keyboard and rollerball mouse are available for the computers on request, as shown in photograph 6.
Other Floors (Floors 4-5)
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Steps
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- The floors which are accessible by stairs are 4, 5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.