Douglas Community Centre

Balmoral Avenue, Dundee DD4 8SD

01382 436 944

douglasadmin@dundeecity.gov.uk

www.dundeecity.gov.uk/communitycentres

Guide Last Updated: 03/05/2018

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Access Guide

  • Monday 08:45 - 21:00.

  • Tuesday 08:45 - 21:00.

  • Wednesday 08:45 - 21:00.

  • Thursday 08:45 - 21:00.

  • Friday 08:45 - 20:15.

  • Saturday Closed.

  • Sunday Closed.

  • Opening times can vary.

  • The venue is situated outside the centre of the city.

  • This venue is situated in Dundee.

  • The venue is not situated on a road which has a steep gradient.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Dundee.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park type is open air/surface.

  • There is/are 2 Blue Badge parking bay(s) within the car park.

  • The dimensions of the Blue Badge parking bay(s) are 360cm x 500cm (11ft 10in x 16ft 5in).

  • The nearest Blue Badge bay is 32m (34yd 2ft) from the main entrance.

  • The furthest Blue Badge bay is 34m (37yd 7in) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • There is not a road to cross between the car park and the entrance.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • The bay markings are very faded.

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  • This information is for the entrance located in the car park.

  • There is not level access into the venue.

  • The main door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 166cm (5ft 5in).

  • There is a second set of doors.

  • The door(s) open(s) automatically.

  • The door(s) is / are double.

  • The width of the door opening is 158cm (5ft 2in).

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  • There is a ramp/slope to access this area/service.

  • The ramp or slope is located to the left as you face the entrance.

  • The ramp/slope is easy.

  • The ramp/slope is permanent.

  • There is a level landing at the top of the ramp/slope.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp/slope is 100cm (3ft 3in).

  • There is a/are step(s) to access this area/service.

  • The step(s) is/are located in front of the entrance.

  • There is/are 9 step(s) to the area/service.

  • There is not tactile paving at the top and bottom of the steps.

  • The step(s) is/are not clearly marked.

  • The step(s) is/are deep (18cm+).

  • There is a/are handrail(s) at the step(s).

  • The handrail(s) is/are on both sides.

  • The ramp/slope does bypass the step(s).

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  • The reception desk is 2m (6ft 7in) from the main entrance.

  • There is level access to reception from the entrance.

  • The reception desk is medium height.

  • The desk has a lowered section.

  • Lighting levels are bright.

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  • There is not level access to the service.

  • There is a hearing assistance system.

  • The system is a portable loop.

  • Staff are trained to use the system.

  • This venue does not play background music.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

  • The photographs show the hall and lounge area respectively.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located on the right as you face the steps.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 100cm (3ft 3in).

  • There are steps to access this area / service.

  • The steps are located leading to the lift, hall & refreshment area.

  • There is / are 8 step(s) to the area / service.

  • Lighting levels at the steps are bright.

  • The steps are clearly marked.

  • The steps are medium.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

  • The ramp has handrails on both sides.

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  • The floors which are accessible by stairs are G, 1.

  • There are 15+ steps between floors.

  • The steps are clearly marked.

  • The steps are medium (11cm - 17cm).

  • The steps do have handrails.

  • The steps have a handrail on both sides.

  • There is a landing.

  • The lighting levels are bright.

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  • There is a lift for public use.

  • The lift is located at the rear of the centre.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G, 1.

  • The lift is approximately 60m (65yd 1ft) from the main entrance.

  • Staff do need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 90cm x 140cm (2ft 11in x 4ft 7in).

  • There are separate entry and exit doors in the lift.

  • There is not a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does not have an audible announcer.

  • The controls for the lift are within 90cm - 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does not have tactile markings.

  • The lighting level in the lift is bright.

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  • Accessible toilet facilities are available.

  • The toilet is not for the sole use of disabled people.

  • There is no signage on or near the toilet door.

  • This accessible toilet is located off the lounge area.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 78cm (2ft 7in).

  • The door is light.

  • The dimensions of the accessible toilet are 153cm x 183cm (5ft x 6ft).

  • There is not sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the right.

  • The lateral transfer space is 85cm (2ft 9in).

  • There is a dropdown rail on the transfer side.

  • There is a flush on the transfer side.

  • The tap type is lever.

  • There is not a mixer tap.

  • There is not an emergency alarm.

  • Disposal facilities are available in the cubicle.

  • There is a/are open waste paper bin disposal units.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on the left.

  • There is not a shelf within the accessible toilet.

  • There is a mirror.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 43cm (1ft 5in).

  • There is not a hand dryer.

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is placed higher than 74cm (2ft 5in).

  • The height of the wash basin is 78cm (2ft 7in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is fair.

  • The contrast between the dropdown rail(s) and wall is fair.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • There is an additional accessible toilet in the first floor female toilet.

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  • Standard toilets are available.

  • The female and male toilets are located in the main corridor past reception.

  • The female and male toilets are 9m (29ft 6in) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

  • There are additional toilets in the lounge area and on the first floor.

  • The photographs show the female and male toilets respectively.

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  • Staff do receive disability awareness / equality training.

  • A member of staff trained in BSL skills is not generally on duty.