Charleston Community Centre

Craigowan Road, Dundee DD2 4NL

01382 436 723

www.dundeecity.gov.uk/communitycentres

Guide Last Updated: 31/01/2018

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Access Guide

  • Monday 09:00 - 20:15.

  • Tuesday 09:00 - 20:15.

  • Wednesday 10:00 - 20:15.

  • Thursday 09:00 - 20:15.

  • Friday 09:00 - 17:30.

  • Saturday 09:00 - 13:00.

  • Sunday Closed.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest mainline station is Dundee.

  • The venue does have its own car park.

  • Parking is free for all users.

  • The car park type is open air/surface.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There are 1 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).

  • The nearest designated bay is 21m (23yd) from the main entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does not have a height restriction barrier.

  • There is not a designated drop off point.

  • Additional public car parking is available at the rear of the building.

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  • This information is for the entrance located at the front of the building.

  • There is not level access into the venue.

  • The main doors open automatically.

  • The doors are double width.

  • The door opening is 163cm (5ft 4in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located on the left as you face the entrance.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The width of the ramp or slope is 110cm (3ft 7in).

  • There are steps to access this area / service.

  • The steps are located directly in front of the entrance.

  • There is / are 3 step(s) to the area / service.

  • The steps are not clearly marked.

  • The steps are deep.

  • The steps do have handrails.

  • The handrails are on both sides.

  • The ramp overcomes the steps.

  • The ramp has handrails on both sides.

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  • The desk/counter is 6m (6yd 1ft) from the main entrance.

  • There is level access to the desk/counter from the entrance.

  • The desk/counter is low (76cm or lower).

  • The lighting levels are bright.

  • There is not a hearing assistance system.

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  • There is level access to the service.

  • There is a hearing assistance system.

  • The system is a fixed loop.

  • Staff are trained to use the system.

  • Motorised scooters are allowed in public parts of the venue.

  • Lighting levels are bright.

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  • There are accessible toilet facilities within this venue.

  • The toilet is not for the sole use of disabled people.

  • There is pictorial signage on or near the toilet door.

  • This accessible toilet is approximately 13m (14yd 8in) from the main entrance.

  • This accessible toilet is located in the main corridor.

  • There is level access to this accessible toilet.

  • This is a unisex toilet.

  • A key is not required for the accessible toilet.

  • The door opens outwards.

  • The door is locked by a twist lock.

  • The width of the accessible toilet door is 88cm (2ft 11in).

  • The door is light.

  • The dimensions of the accessible toilet are 167cm x 220cm (5ft 6in x 7ft 3in).

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 96cm (3ft 2in).

  • There is a dropdown rail on the transfer side.

  • There is a flush, however it is not on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • The emergency pull cord alarm is not fully functional.

  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.

  • Disposal facilities are available in the cubicle.

  • There is not a/are not coat hook(s).

  • Wall-mounted grab rails are available.

  • As you face the toilet the wall-mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There is not a mirror.

  • The height of the toilet seat above floor level is 47cm (1ft 7in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is a towel dispenser.

  • The towel dispenser cannot be reached from seated on the toilet.

  • The towel dispenser is not placed higher than 100cm (3ft 3in).

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a wash basin.

  • The wash basin can be reached from seated on the toilet.

  • The wash basin is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is good.

  • The contrast between the wall-mounted grab rail(s) and wall is poor.

  • The contrast between the dropdown rail(s) and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • The baby change facilities are located within the accessible toilet.

  • The height of the baby change table once extended is 94cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located on the right as you enter.

  • The female and male toilets are 6m (19ft 8in) from the main entrance.

  • Inside the venue, there is level access to the female and male toilet.

  • Lighting levels are bright.

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  • Staff do receive disability awareness / equality training.

  • Documents can be requested in Braille.

  • Documents can be requested in large print.

  • A member of staff trained in BSL skills is not generally on duty.