Loreburne Shopping Centre

High Street, Dumfries, Dumfries & Galloway DG1 2BD

01387 267 201

security@loreburneshopping.co.uk

www.loreburneshopping.co.uk

Guide Last Updated: 15/11/2017

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Access Guide

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  • Monday 09:00 - 18:00.

  • Tuesday 09:00 - 18:00.

  • Wednesday 09:00 - 18:00.

  • Thursday 09:00 - 18:00.

  • Friday 09:00 - 18:00.

  • Saturday 09:00 - 18:00.

  • Sunday 11:30 - 16:30.

  • There is a bus stop within 150m (164yds) of the venue.

  • The nearest National Rail station is Dumfries.

  • The venue does have its own car park.

  • Parking is not free for all users.

  • Parking is not free for Blue Badge holders.

  • The car park is located beneath the venue.

  • The car park type is underground.

  • Parking spaces for Blue Badge holders do not need to be booked in advance.

  • There is/are 4 designated parking bay(s) within the car park.

  • The dimensions of the designated parking bay(s) are 600cm x 500cm (19ft 8in x 16ft 5in).

  • The nearest designated bay is 70m (76yd 1ft) from the rear entrance.

  • The furthest designated bay is 85m (92yd 2ft) from the rear entrance.

  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.

  • Assistance may be required because there is / are slopes/ramps.

  • The car park surface is tarmac.

  • The patron does not have to cross a road.

  • The car park does have a height restriction barrier.

  • The maximum height is 200cm (6ft 7in).

  • There is not a designated drop off point.

  • Two of the spaces have head room further restricted by trunking.

  • The ceiling height is 170cm at the back of the spaces.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located between the car park and the shopping centre.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does have handrails.

  • The handrails are on both sides.

  • The width of the ramp or slope is 120cm (3ft 11in).

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  • This information is for the entrance located on High Street.

  • There is not level access into the venue.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 180cm (5ft 11in) wide.

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  • There is a ramp or slope to access this service.

  • The ramp or slope is located immediately beyond the entrance.

  • The ramp or slope is easy.

  • The ramp or slope is permanent.

  • There is a level landing at the top of the ramp.

  • The ramp does not have handrails.

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  • There is a lift for public use.

  • The lift is located adjacent to the rear entrance, on Shakespeare Street.

  • The lift is a standard lift.

  • The floors which are accessible by this lift are G-1.

  • The lift is 15m (16yd 1ft) from the rear entrance.

  • Staff do not need to be notified for use of the lift.

  • The clear door width is 80cm (2ft 7in).

  • The dimensions of the lift are 140cm x 135cm (4ft 7in x 4ft 5in).

  • There are not separate entry and exit doors in the lift.

  • There is a mirror to aid reversing out of the lift.

  • The lift does have a visual floor indicator.

  • The lift does have an audible announcer.

  • The controls for the lift are within 120cm from the floor.

  • The lift does not have Braille markings.

  • The lift does have tactile markings.

  • The lighting level in the lift is bright.

  • The lift is situated between the shopping area and the car park/toilet lobby adjacent to the rear entrance.

  • There are also escalators to access the shopping level.

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  • This information is for the entrance located on Shakespeare Street.

  • There is level access into the venue.

  • Level access is via lift.

  • The main door(s) open automatically.

  • The doors are double width.

  • The door opening is 200cm (6ft 7in) wide.

  • There are two bus bays under cover at the rear entrance to the shopping centre.

  • A departure board is displayed inside the centre.

  • Signage is to the 'Bus Stance'.

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  • Escalator(s) can be used to access other floors.

  • The floors which are accessible by escalator are G-1.

  • The escalators steps are not clearly marked.

  • The foot and head of the escalators are clearly marked.

  • The lighting levels are bright.

  • The shopping centre is on a sloping site so access at the rear entrance on Shakespeare Street is by lift and escalators while the main entrance on the High Street is an easy ramp.

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  • There is level access to the service.

  • There is not a hearing assistance system.

  • This venue does play background music.

  • Music is played throughout the centre.

  • Motorised scooters are allowed in public parts of the venue.

  • The lighting levels are bright.

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  • There are accessible toilets within this venue designated for public use.

  • The toilet is for the sole use of disabled people.

  • There is tactile and pictorial signage on or near the toilet door.

  • The accessible toilet is 25m (27yd 1ft) from the rear entrance.

  • The accessible toilet is located adjacent to the lift.

  • There is level access to the accessible toilet.

  • This is by lift.

  • This is a unisex toilet.

  • A key is required for the accessible toilet.

  • The key is a radar key.

  • The key can be obtained from a member of staff.

  • The door opens inwards.

  • The door is locked by a locking handle.

  • The width of the accessible toilet door is 91cm (2ft 12in).

  • The door weight is light.

  • The dimensions of the accessible toilet are 190cm x 250cm (6ft 3in x 8ft 2in).

  • There is sufficient turning space in the cubicle for a wheelchair user.

  • There is a lateral transfer space.

  • As you face the toilet pan the transfer space is on the left.

  • The lateral transfer space is 190cm (6ft 3in).

  • There is a dropdown rail on the transfer side.

  • There is not a flush on the transfer side.

  • The tap type is lever.

  • There is a mixer tap.

  • There is an emergency alarm in the cubicle.

  • The emergency alarm is fully functional.

  • It is not a push button style of alarm.

  • Disposal facilities are available in the cubicle.

  • There is not a coat hook.

  • Wall mounted rails are available.

  • As you face the toilet the wall mounted grab rails are on both sides.

  • There is not a shelf within the accessible toilet.

  • There are mirrors.

  • Mirrors are placed at a lower level or at an angle for ease of use.

  • The height of the toilet seat above floor level is 50cm (1ft 8in).

  • There is a hand dryer.

  • The hand dryer cannot be reached from seated on the toilet.

  • The hand dryer is not placed higher than 100cm (3ft 3in).

  • There is not a towel dispenser.

  • There is a toilet roll holder.

  • The toilet roll holder can be reached from seated on the toilet.

  • The toilet roll holder is not placed higher than 100cm (3ft 3in).

  • There is a sink.

  • The sink can be reached from seated on the toilet.

  • The sink is not placed higher than 74cm (2ft 5in).

  • The contrast between the external door and wall is good.

  • The contrast between the internal door and wall is fair.

  • The contrast between the grab rails and wall is poor.

  • The contrast between the drop down rails and wall is poor.

  • The contrast between the walls and floor is good.

  • The lighting levels are bright.

  • Baby change facilities are located within the venue.

  • Baby change facilities are located next to the accessible toilet.

  • The height of the baby change table once extended is 94cm (3ft 1in).

  • Inside the venue, there is level access to the baby change facility.

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  • Standard toilets are available.

  • The female and male toilets are located adjacent to the lift and the rear entrance.

  • The female and male toilets are 28m (30yd 1ft) from the rear entrance.

  • Inside the venue, there is level access to the female and male toilets.

  • Lighting levels are bright.

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  • Staff do not receive disability awareness / equality training.

  • Documents are not available in Braille.

  • Documents are not available in large print.

  • A bowl of water can be provided for an assistance dog.

  • A member of staff trained in BSL skills is not normally on duty.

  • Individual businesses within the shopping centre may have disability equality training policies, large print or Braille documents and may have staff with BSL skills.